Referral Management Service for NHS Brighton and Hove

Referral Management Service for NHS Brighton and Hove

The key drivers for the development of this service are to provide a local, sustainable and cost effective service that enables the continued provision of high quality and consistent referrals.

United Kingdom-Brighton: Health services

2015/S 017-027065

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

NHS Brighton and Hove Clinical Commissioning Group
Level 3, Lanchester House, Trafalgar Place
For the attention of: Andrew Elliott
BN1 4FU Brighton
UNITED KINGDOM
Telephone: +44 1273403629
E-mail: aelliott1@nhs.net

Internet address(es):

General address of the contracting authority: http://www.brightonandhoveccg.nhs.uk/

Address of the buyer profile: https://in-tendhost.co.uk/soepscommissioning/

Electronic access to information: https://in-tendhost.co.uk/soepscommissioning/

Electronic submission of tenders and requests to participate: https://in-tendhost.co.uk/soepscommissioning/

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law

I.3)Main activity

Health

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Referral Management Service (Ref 14.198).

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 25: Health and social services
Main site or location of works, place of delivery or of performance: Brighton and Hove.

NUTS code UKJ21

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

Provision of a Referral Management Service.

II.1.6)Common procurement vocabulary (CPV)

85100000

II.1.7)Information about Government Procurement Agreement (GPA)

II.1.8)Lots

This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

NHS Brighton and Hove CCG covers a population of 290 000 within which there are 46 GP practices. A RMS has been in place since May 2008. During 2013/14, the CCG has procured a new Integrated Musculoskeletal (MSK)service and the referral management element of this service has transferred to the new provider under their MSK contract. The CCG is also in the process of procuring an Integrated Dermatology Service and whilst the full referral management element of this service will sit with the new provider from 1.4.2015, the CCG would like to include the ‘pass through’ of these referrals in the new RMS contract to keep focus on a single point of access for clinicians.
Through a formal engagement process, the CCG has consulted with primary care practices and reviewed patient feedback on the current RMS model and requirements for future delivery of an effective RMS that continues to improve the quality and consistency of referrals.
The key drivers for the development of this service are to provide a local, sustainable and cost effective service that enables the continued provision of high quality and consistent referrals and meets the following national priorities:
— Delivery of best clinical practice;
— Delivery of evidence based and clinically managed care pathways;
— Improved patient experience;
— Provision of appropriate care outside of secondary care;
— Providing care closer to home (where appropriate);
— Management of care in the most appropriate clinical setting;
— Maintenance of the offer of patient choice of consultant-led secondary care.
The preferred model for NHS Brighton and Hove CCG is 1 that manages the referral process through a single point of access for those services designated as within the remit of RMS service; supports and delivers the continued development of local, evidence based pathways; provides effective and appropriate clinical triage; delivers an improvement in the consistency and quality of referrals; supports the patients constitutional right to choice; reduces inequalities of referral process across the city; and provides real-time feedback, support and learning to referrers.
Duration: 3 years with an option to extend for a maximum of 2 further years.
Value: 500 000 GBP per annum i.e. 1 500 000 GBP over the 3 years.
The Commissioner invites interested Providers to respond to the formal tender document;
NHS Brighton and Hove Clinical Commissioning Group is operating an electronic procurement process.
For further information about the service and the procurement process, interested parties are directed to the service Information and tender documents that are available at the following link

https://in-tendhost.co.uk/soepscommissioning

Bidders must note that the deadline for submitting a completed response is 12:00 hrs (midday) on Friday 13.3.2015. All correspondence will be dealt with solely through this website.
This procurement is being advertised on the following websites:

www.gov.uk/contracts-finder

www.brightonandhoveccg.nhs.uk and

http://ted.europa.eu

An electronic procurement process is being used for this procurement. Interested parties wishing to participate must register their details on the IN-tend eTender system website (https://in-tendhost.co.uk/soepscommissioning) to gain access to further information and obtain the tender documents to be completed and returned for consideration. All correspondence will be dealt with solely through this website. Prospective Providers are required to follow the instructions below and to obtain further documentation using the electronic process. Suppliers Instructions of how to express interest and participate in this Tender:

1. Register your company on the eSourcing portal (this is only required once):

— Browse to the eSourcing Portal: https://in-tendhost.co.uk/soepscommissioning and click the link to register.

— Read and accept the terms and conditions and lick ‘Continue’.
— Enter your correct business and user details.
— Note the username you chose and click ‘Save’ when complete.
— You will shortly receive an e-mail with your unique password (please keep this secure).
2. Express an Interest in the tender:
— Login to the portal with the username/password.
— Click the ‘Tenders’ link and then select ‘Current’. (These are Pre- Qualification Questionnaires or Invitations to Tender open to any registered supplier).
— Click on the relevant PQQ/ITT to access the content.
— Click the ‘Express Interest’ button at the bottom of the page.
— This will move the PQQ/ITT into your ‘My Tenders’ page. (This is a secure area reserved for your projects only).
— You can now access any attachments.
— You can now use the ‘Clarifications’ function to communicate with the buyer and seek any clarification.
— Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ITT.
— There may be a mixture of online and offline actions for you to perform (there is detailed online help available). You must then submit your reply using the ‘Publish Response’ button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.

II.2.2)Information about options

Options: yes
Description of these options: The contract will last for a period of 3 years with option to extend for a maximum of 2 further years.

II.2.3)Information about renewals

This contract is subject to renewal: no

II.3)Duration of the contract or time limit for completion

Duration in months: 36 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

Please refer to the tender documents held on the e-tendering system at https://in-tendhost.co.uk/soepscommissioning for further information.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Please refer to the tender documents held on the e-tendering system at https://in-tendhost.co.uk/soepscommissioning for further information.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Please refer to the tender documents held on the e-tendering system at https://in-tendhost.co.uk/soepscommissioning for further information.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes

Description of particular conditions: Please refer to the tender documents held on the e-tendering system at https://in-tendhost.co.uk/soepscommissioning for further information.

III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Please refer to the tender documents held on the e-tendering system at https://in-tendhost.co.uk/soepscommissioning for further information.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Please refer to the tender documents held on the e-tendering system at https://in-tendhost.co.uk/soepscommissioning for further information.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:

Please refer to the tender documents held on the e-tendering system at https://in-tendhost.co.uk/soepscommissioning for further information.

III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

14.198

IV.3.2)Previous publication(s) concerning the same contract

no

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 12.3.2015 – 12:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

13.3.2015 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

VI.3)Additional information

Please refer to the tender documents held on the e-tendering system at https://in-tendhost.co.uk/soepscommissioning for further information.

This is a voluntary notice, as these are ‘Part B’ services. Although the CCGs are following a procedure which is akin to the restricted procedure, the use of a voluntary Contract Notice and of terminology which reflects the restricted procedure does not indicate that the CCGs accept that they are bound by the provisions of the Public Contracts Regulations 2006 (as amended) and/or the Public Procurement Directive (2004/18/EC) save for the provisions of the Regulations and the Directive which apply to Part B services.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

20.1.2015

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