Regional Translation and Interpreting Service Framework

Regional Translation and Interpreting Service Framework

4 Lots. Lot 1 – Telephone Interpreting.

United Kingdom-North Tyneside: Foreign language translation software package

2016/S 227-413525

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

North Tyneside Council
Quadrant, Cobalt Business Park, The Silverlink North
North Tyneside
NE27 0BY
United Kingdom
Contact person: Mrs Denise Pearson
Telephone: +44 1916435651
E-mail: denise.pearson@northtyneside.gov.uk
NUTS code: UKC
Internet address(es):Main address: http://www.northtyneside.gov.uk/

Address of the buyer profile: http://www.northtyneside.gov.uk/

I.1)Name and addresses

North East Procurement Organisation (Framework Contract Participant)
The Guildhall, Quayside
Newcastle upon Tyne
NE1 3AF
United Kingdom
Contact person: Adam Smith
E-mail: adam.smith@nepo.org
NUTS code: UK
Internet address(es):Main address: www.nepo.org

Address of the buyer profile: www.nepo.org

I.1)Name and addresses

South Tyneside Council (Framework Contract Participant)
Town Hall and Civic Offices, Westoe Rd
South Shields
NE33 2RL
United Kingdom
Contact person: customerhelp@southtyneside.gov.uk
E-mail: customerhelp@southtyneside.gov.uk
NUTS code: UK
Internet address(es):Main address: www.southtyneside.gov.uk

Address of the buyer profile: www.southtyneside.gov.uk

I.1)Name and addresses

Sunderland City Council (Framework Contract Participant)
Civic Centre, Burdon Road
Sunderland
SR2 7DN
United Kingdom
Contact person: enquiries@sunderland.gov.uk
E-mail: enquiries@sunderland.gov.uk
NUTS code: UK
Internet address(es):Main address: www.sunderland.gov.uk

I.1)Name and addresses

Stockton-on-Tees Borough Council (Framework Contract Participant)
Municipal Buildings, Church Rd
Stockton on Tees
TS18 1LD
United Kingdom
Contact person: customer.comments@stockton.gov.uk
E-mail: customer.comments@stockton.gov.uk
NUTS code: UK
Internet address(es):Main address: www.stockton.gov.uk

I.2)Joint procurement

The contract involves joint procurement

I.3)Communication

Access to the procurement documents is restricted. Further information can be obtained at: https://procontract.due-north.com/register
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://procontract.due-north.com/register

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Framework for the provision of Regional Translation and Interpreting Service.

II.1.2)Main CPV code

48740000

II.1.3)Type of contract

Services

II.1.4)Short description:

North Tyneside Council and NEPO (North East Procurement Organisation) are working to achieve the equality aims of the 2010 Equality Act and the Public Service Equality Duty:

— Eliminate unlawful discrimination, victimisation and harassment.

— Advance equality of opportunity.

— Foster good relations.

Demographic information the Authority holds about the population within the region demonstrates the need for some residents to have access to services, with support from translation and interpreting providers.

North Tyneside Council, on behalf of NEPO is seeking to procure high quality translation and interpreting services to support those residents who need them.

II.1.5)Estimated total value

Value excluding VAT: 500 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: yes
Tenders may be submitted for all lots
II.2)Description

II.2.1)Title:

Lot 1 – Telephone Interpreting

Lot No: 1

II.2.2)Additional CPV code(s)

72212740
79530000

II.2.3)Place of performance

NUTS code: UKC

II.2.4)Description of the procurement:

This Service will provide an Interpreter for Service Users who need one to communicate with the Contracting Authority staff members, as determined by the Contracting Authority.

This 24 /7 Service will provide:

— Telephone Foreign Language interpreters.

— Web-based interpreters.

The successful Provider will be able to supply the following professionals:

— Foreign language telephone Interpreters.

— Web-based Interpreters.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/04/2017
End: 31/03/2020
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description

II.2.1)Title:

Lot 2 — Face to Face Intepreting

Lot No: 2

II.2.2)Additional CPV code(s)

79530000

II.2.3)Place of performance

NUTS code: UKC

II.2.4)Description of the procurement:

This service will provide an interpreter for those people who need one to communicate with Contracting Authority staff members, as determined by the Contracting Authority.

This 24 /7 service will provide:

— Face to Face Foreign Language interpreters.

— Web-based interpreters.

The successful provider will be able to supply the following professionals:

— Foreign language face to face interpreters.

— Web-based interpreters.

Transport costs must not exceed agreed miles from destination and will be capped at a rate of 50p per mile unless previously agreed by all parties. Transport costs and agreed miles to be discussed during implementation stage.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/04/2017
End: 31/03/2020
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description

II.2.1)Title:

Lot 3 — British Sign Language and non spoken

Lot No: 3

II.2.2)Additional CPV code(s)

79530000

II.2.3)Place of performance

NUTS code: UKC

II.2.4)Description of the procurement:

The following things are important in a BSL Service:

— Access to British Sign Language (BSL) Interpreters 24/7

Interpreting services may be provided in a range of ways including:

— Face-to-face;

— Web based via a webcam or;

— Video Conferencing over the internet.

The Service will at all times employ, for the purposes of this Contract, only such persons that are careful, skilled and experienced in the duties required of them, and will ensure that every person is properly and sufficiently trained and instructed.

The successful Provider will be able to supply the following professionals:

— Registered Sign Language Interpreters.

— Interpreter for Deafblind People.

— Lipspeaker.

— Registered Notetaker.

— Registered Sign Language Translator.

— Registered Speech to Text Reporter.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/04/2017
End: 31/03/2020
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description

II.2.1)Title:

Lot 4 — Written Translations, including Foreign Languages and Braille

Lot No: 4

II.2.2)Additional CPV code(s)

79530000

II.2.3)Place of performance

NUTS code: UKC

II.2.4)Description of the procurement:

Translation refers to the conversion of written documents into another language as text. In this context it includes transcription i.e. the conversion of written documents into alternative formats such as Braille, Large Print, Audio, Video or pictorial English and normal print.

It includes the written translation and transcription of documentation, audio, tapes and other forms of electronic media. Ancillary Services such as Voiceovers, on what?, EasyRead and Large Print are also within the scope of this Lot.

This Service will provide support to the Authority and Service Users documents translated from English into foreign language / Braille or from a foreign language and Braille into English, to ensure Service Users fully involved in Services being provided to them by the Contracting Authority or partners.

There should also be the option to have a certified translation, for specific purposes e.g. legal proceedings, education requirements etc.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/04/2017
End: 31/03/2020
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with several operators
Envisaged maximum number of participants to the framework agreement: 5
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 03/01/2017
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English
IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 03/01/2017
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

North Tyneside Council
Newcastle on Tyne
NE27 0BY
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

22/11/2016

 

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