Research Contract – Conversation Analysis and Improvement

Research Contract – Conversation Analysis and Improvement

Lot One – A Conversation Analysis and Improvement Project – designed to address the confusion caused by the language the CQC uses internally and externally around what the CQC can and will do with feedback provided by members of the public.

Reference number:CQC PSO 07

Deadline date:07/01/2015

This deadline is for…Tender Submission

Contract value:£20,000 – £40,000

Location where the contract is to be carried out:London

Is this suitable for smaller suppliers?Yes

Is this contract suitable for a voluntary, community and social enterprise organisations?Yes

Name of the buying organisation:Care Quality Commission

Description of the contract

Lot One – A Conversation Analysis and Improvement Project – designed to address the confusion caused by the language the CQC uses internally and externally around what the CQC can and will do with feedback provided by members of the public. This includes feedback from people who work, or have recently worked for, regulated providers such as hospitals, care homes, home care, GP and dentist surgeries (often referred to as whistleblowers).

 

Documents

Classification of the contract

73300000Design and execution of research and development

73200000Research and development consultancy services

98390000Other services

79419000Evaluation consultancy services

79310000Market research services

Additional information

Contract type:Services – Unspecified

Is it a framework agreement?No

Is this contract related to a programme of funding?No

Contract will be awarded based on:Most economically advantageous tender in terms of: The criteria stated in the contract documents

Estimated length of contract:30/01/2015 – 29/04/2015

Who to contact

Contact nameFarrell Boyd

Organisation nameCare Quality Commission

AddressCustomer and Corporate Services Directorate, Citygate, Gallowgate, Newcastle upon Tyne, Tyne and Wear, NE1 4PA

Telephone0191 2333621

Extension number:

Fax

Web addresswww.cqc.org.uk

How to apply

The information and documents for this tender will be accessible at the following website www.delta-esourcing.com to be able to access these documents you will firstly need to register your company details. The Tender Access Code for this Lot 1 is as follows: 454S5B7FK8 You should then enter the relevant Tender Access Code at the bottom of the registration page, thereafter you will be issued with a USERNAME and PASSWORD. If you have already registered with Delta previously, please follow the link shown and click on the ‘Delta-esourcing Home’ tab, this will redirect you to the home page where you can log on using your existing username and password to collect the tender documents. If you have registered and have forgotten your Username and Password, please click on the forgotten password link on the Delta-esourcing homepage Please keep this USERNAME and PASSWORD secure, and do not pass it to any third parties. You must then log into Delta-esourcing.com and then click on the Vault tab, if you have added the TAC to your registration you will automatically view the tender title. Click on this link and you will be taken into the tenderbox where documents are stored. If you have previously accessed Delta the please enter the TAC and you will be able to access the documentation. Please check that you are able to access these online invitation to tender (ITT) documents. Please ensure that you allow yourself plenty of time when responding to this invite prior to the closing date and time. If you are uploading multiple documents you will have to individually load one document at a time or you can opt to zip all the documents into WinZip or WinRar. Please use only Microsoft Word, Excel, PowerPoint and PDF as your document formats. If you are experiencing problems, then please contact Delta via http://www.delta-esourcing.com or call 0845 270 7050 for further assistance. The Care Quality Commission reserves the right to reject any Tender if the Tenderer has failed to complete and return all parts of the Form of Tender and requested information. Please note that any Tender received via paper hard copy or email shall not be considered.

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