Research Tender – Mobile Broadband Performance and Quality of Voice Measurement
Ofcom wishes to continue research in mobile broadband and voice call performance by commissioning a distinct piece of research and analysis.
United Kingdom-London: Research and development consultancy services
Section I: Contracting authority
I.1)Name, addresses and contact point(s)
Riverside House, 2a Southwark Bridge Road
For the attention of: Sean Stevenson
SE1 9HA London
Telephone: +44 2079813609
General address of the contracting authority: www.ofcom.org.uk
Address of the buyer profile: https://ofcom.bravosolution.co.uk
Electronic access to information: https://ofcom.bravosolution.co.uk
Electronic submission of tenders and requests to participate: https://ofcom.bravosolution.co.uk
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
I.2)Type of the contracting authority
Other: independent communications regulator
I.4)Contract award on behalf of other contracting authorities
Section II: Object of the contract
II.1.1)Title attributed to the contract by the contracting authority:
II.1.2)Type of contract and location of works, place of delivery or of performance
Service category No 10: Market research and public opinion polling services
Main site or location of works, place of delivery or of performance: UK.
NUTS code UK
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.5)Short description of the contract or purchase(s)
Tenderers must measure mobile broadband and voice performance on consumers’ own smartphones, to analyse the end-user experience of both services. This will help Ofcom to understand the mobile broadband performance and quality of voice available for consumers in different parts of the UK and explore their experience of and satisfaction with these services.
Ofcom requires the Tenderer to measure various metrics relevant to the consumer experience of mobile broadband and mobile voice services across different MNO brands and technology (3G and 4G), and provide the analysis of such performance.
We require Tenderers to explain and demonstrate that their solution will allow comparable measurements between customers of the different MNO brands and across different technologies where appropriate.
II.1.6)Common procurement vocabulary (CPV)
II.1.7)Information about Government Procurement Agreement (GPA)
II.2.1)Total quantity or scope:
Range: between 200 000 and 375 000 GBP
II.2.2)Information about options
Description of these options: Pilot Research Phase — Delivery by, at latest, March 2016.
Full Research Phase — Delivery by, at latest, December 2016.
Ofcom shall decide following completion of the Pilot Research Phase under any resultant Contract whether it wishes the Tenderer to undertake the full research in the 1st Full Research Phase. Following completion of the 1st Full Research Phase Ofcom will have the option to extend the Contract beyond the Initial Contract Completion Date for a further period of 12 months on the same terms and a second option to extend the Contract thereafter for a further period of 12 months on the same terms.
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion
Section III: Legal, economic, financial and technical information
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
1. Register your company on the eSourcing portal (this is only required once)
— Browse to the eSourcing Portal: https://ofcom.bravosolution.co.uk and click the link to register;
— Accept the terms and conditions and click ‘continue’;
— Enter your correct business and user details;
— Note the username you chose and click ‘Save’ when complete;
— You will shortly receive an email with your unique password (please keep this secure).
2. Express an Interest in the tender:
— Login to the portal with the username/password;
— Click the ‘PQQs / ITTs Open To All Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier);
— Click on the relevant PQQ/ ITT to access the content.;
— Click the ‘Express Interest’ button at the top of the page;
— This will move the PQQ /ITT into your ‘My PQQs/ My ITTs’ page. (This is a secure area reserved for your projects only);
— You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ ITT Details’ box.
3. Responding to the tender:
— Click ‘My Response’ under ‘PQQ/ ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining);
— You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification;
— Note the deadline for completion, then follow the on-screen instructions to complete the PQQ/ ITT;
— There may be a mixture of online and offline actions for you to perform (there is detailed online help available) You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the online help, or contact the e-Tendering help desk.
III.2.2)Economic and financial ability
Please refer to our invitation to tender (ITT) document.
III.3.1)Information about a particular profession
Section IV: Procedure
IV.1.1)Type of procedure
IV.2.2)Information about electronic auction
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract
IV.3.4)Time limit for receipt of tenders or requests to participate
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
Section VI: Complementary information
VI.1)Information about recurrence
VI.2)Information about European Union funds
VI.4.1)Body responsible for appeal procedures
High Court of Justice of England and Wales
The Strand, Westminster
WC2A 2LL London
Telephone: +44 2079476000
Internet address: https://courttribunalfinder.service.gov.uk
VI.4.2)Lodging of appeals
VI.5)Date of dispatch of this notice: