Rough Sleeper Outreach Service Reading

Rough Sleeper Outreach Service Reading

Reading Borough Council currently commissions a contract for the provision of rough sleeper outreach which is due to expire on 31 August 2018. 

United Kingdom-Reading: Health and social work services

2018/S 074-165407

Social and other specific services – public contracts

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Reading Borough Council
Civic Centre, Bridge Street, Reading
United Kingdom
NUTS code: UKJ11
Internet address(es):Main address:
I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


Rough Sleeper Outreach Service

Reference number: RBC 00000376

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

Scope of Procurement.

Reading Borough Council currently commissions a contract for the provision of rough sleeper outreach which is due to expire on 31.8.2018. The Council are seeking to commission a new service to support those who are sleeping rough as part of a suite of Homelessness Support Services beginning 1.9.2018 that will include floating support and accommodation based support services. The rough sleeper outreach service contract being procured is as follows:


Rough sleeper outreach service.

Contract value 170 000 GBP per annum.

The Council proposes to enter into a contract with the successful tenderer for an initial period of 5 years, with the option for up to 2 extensions, each of up to 24 months in total.

II.1.5)Estimated total value

Value excluding VAT: 1 530 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKJ11

II.2.4)Description of the procurement:

Reading Borough Council requires a provider to deliver an outreach service to those who are rough sleeping.

The service will:

— Provide staffing capacity to support a minimum of 40 found and a minimum of 25 reported rough sleepers at any given time.

— Intervene early with people who are new to the streets using a No Second Night Out (NSNO) model of delivery, enabling clients to access sit-up and emergency bed spaces within Reading’s Intensive and Engaging Support Hub to prevent longer term and entrenched rough sleeping behaviours.

— Assist entrenched rough sleepers, to include those with severe and multiple needs, to improve their current situation by using MEAM principles to prepare individuals to access accommodation services. This will include the Housing First model, physical and/or mental health treatment and/or beginning to engage with harm reduction and other relevant services that will move them away from a street-based lifestyle.

— Deliver a Housing First model through the social rented and private rented sector for a minimum of five individuals.

— Co-locate with the Intensive and Engaging Support Hub.

— Support the Hub to deliver comprehensive and holistic services to rough sleepers.

II.2.6)Estimated value

Value excluding VAT: 1 530 000.00 GBP

II.2.7)Duration of the contract or the framework agreement

Duration in months: 108

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.4)Objective rules and criteria for participation

List and brief description of rules and criteria:

As set out in the procurement documents.

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

As set out in the procurement documents.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Form of procedure

Open procedure
IV.1.3)Information about framework agreement
IV.1.10)Identification of the national rules applicable to the procedure:

IV.1.11)Main features of the award procedure:

As set out in the procurement documents.

IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate / Time limit for receipt of expressions of interest

Date: 22/05/2018
Local time: 12:00

IV.2.4)Languages in which tenders or requests to participate may be submitted:


Section VI: Complementary information

VI.2)Information about electronic workflows

VI.3)Additional information:

Organisations interested in expressing an interest in this procurement should download the procurement documents which are available on the Council'[input]s e-tendering system at: readingbc/aspx/Home and complete as instructed.

The Portal is free of charge — to register please follow the supplier registration guidance which is available on the Portal. Contractors wishing to be considered for this tendering opportunity must complete the tender documents and return them electronically via the Council’s e-tendering portal.

Please note: you must register your interest via the Council’s e-tendering portal if you intend to submit a tender. Interested parties must log onto the Council’s e-tendering portal at:, to express an interest and download the procurement documents. All communications regarding this procurement exercise will be conducted through the Council’s e-tendering portal including requests for clarifications or general enquiries. The procurement documents will be available for download up until the closing time and date for tender submissions, it is the organisation’s responsibility to ensure that they download the documents in ample time to ensure that they can be completed and returned electronically, along with supporting documents, prior to the closing time and date stipulated. Before completing the tender, potential providers/suppliers should ensure that the e-mail address that has been used to register their organisation will be checked regularly as the Council’s e-tendering system will generate automatic notifications to this e-mail address when there are updates, changes or messages sent relating to the project. Potential bidders should also check that their organisation’s details are correct and kept up to date.

Technical questions and assistance regarding the use and operation of the Portal should be addressed to the In- Tend Help Desk – e-mail: ; telephone number +44 8442728810.

We anticipate the documents will be available on RBC’s In-Tend system from 12:00 hrs Tuesday 17.4.2018.

VI.4)Procedures for review
VI.4.1)Review body
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:


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