SAP Business Objects implementation and Support Tender

SAP Business Objects implementation and Support Tender

Software support and licence management for its SAP Business Objects implementation.

United Kingdom-Edinburgh: Software package and information systems

2017/S 094-184257

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

University Of Edinburgh
Charles Stewart House, 9-16 Chambers Street
Edinburgh
EH1 1HT
United Kingdom
Telephone: +44 1316502826
E-mail: laura.harkins@ed.ac.uk
NUTS code: UKM25
I.2)Joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html?_ncp=1493993121006.474-1
Additional information can be obtained from the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Education

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

EC0775 — Software Support, Licence Conversion and Maintenance.

Reference number: EC0775

II.1.2)Main CPV code

48000000

II.1.3)Type of contract

Services

II.1.4)Short description:

The University of Edinburgh is looking to procure the provision of both software support and licence management for its SAP Business Objects implementation. The software and licence management should also include Business Objects Licensing to convert from the previous license. This allows the University to fully gain any advantages of any new features and SAP technologies. Given that the University will be embarking on various core system and data initiatives.

II.1.5)Estimated total value

Value excluding VAT: 250 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:

II.2.2)Additional CPV code(s)

48000000
72261000
72000000

II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

The University of Edinburgh is looking to procure the provision of both software support and licence management for its SAP Business Objects implementation. The software and licence management should also include Business Objects Licensing to convert from the previous license. This allows the University to fully gain any advantages of any new features and SAP technologies. Given that the University will be embarking on various core system and data initiatives.

SAP Business Objects is a suite of applications that allow you to efficiently view, sort and analyse data of all kinds and volumes, with the ability to drill down for detailed insight. The system integrates all of the UoE required raw data and presents it in a visually appealing way to optimise business decisions.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Technical Questions / Weighting: 40
Quality criterion – Name: Support / Weighting: 15
Quality criterion – Name: Helpdesk / Weighting: 10
Quality criterion – Name: 3rd Party Support / Weighting: 3
Quality criterion – Name: Account Management / Weighting: 5
Price – Weighting: 60
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 27/06/2017
End: 26/06/2020
This contract is subject to renewal: yes
Description of renewals:

1 + 1 yearly extension is optional.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Please note that this procurement will be proceeding as an open tender.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

ESPD 4A.2 Statement.

Where it is required within a bidder’s country of establishment they must confirm which authorisation or memberships of the relevant organisation(s) are required in order to perform this service.

Bidders must confirm if they hold the particular authorisation or memberships.

In the United Kingdom, the economic operator may be requested to provide a certificate from the Registrar of Companies stating that he is certified as incorporated or registered or, where he is not so certified, a certificate stating that the person concerned has declared on oath that he is engaged in the profession in a specific place under a given business name.

III.1.2)Economic and financial standing

Minimum level(s) of standards possibly required:

Minimum ‘generally’ yearly turnover should by twice the value of the contract.

ESPD 4B.5.1 and 4B.5.2 Statement.

It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below:

Employer’s (Compulsory) Liability Insurance = 10 000 000 GBP.

Public Liability Insurance = 5 000 000 GBP.

Professional Indemnity Insurance = 5 GBP.

Product Liability Insurance = 5 000 000 GBP.

http://www.hse.gov.uk/pubns/hse40.pdf

ESPD 4B.6 Statement.

Bidders will be required to provide adequate assurance of financial strength to successfully complete their contractual obligations, and have available their 2 most recent sets of annual audited accounts including profit and loss information.

III.1.3)Technical and professional ability

List and brief description of selection criteria:

Bidders will be required to confirm a number of mandatory requirements as noted on within PCST and below which will determine if the bidders will be fully assessed in the technical evaluation as stated within the ITT documentation. In addition to this a scored experience question within the ESPD qualification envelope will be scored out of 100 %.

Minimum level(s) of standards possibly required:

— Are you a SAP Gold or Platinum Partner?

— Do you offer SAP Enterprise level support?

— Do you have at least 3 years proven experience of successfully delivering and supporting

BusinessObjects 4.x in a large higher education institution?

— Do you offer out of hours and weekend support?

— Do you offer a web-based support portal through which University staff can track, review, and report on current (and historical) calls logged with your helpdesk?

— Do you offer helpdesk support across the following BusinessObjects 4.1 technologies;

Universe design tools

Design Studio 1.6

Web Intelligence

Crystal Reports

Explorer

BI Platform administration and security

— Do you offer helpdesk support across the range of BusinessObjects technologies — as set out in question 6 above — for version 4.2 SP03 and above?

— Do you have experience of integrating BusinessObjects with local single sign-on solutions?

Can you offer the University quarterly onsite service reviews?

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

Bidders will be expected to agree contract governance to manage the ongoing support of the service.

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2017/S 053-097904

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 29/05/2017
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English
IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 29/05/2017
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

The University invites bids for the provision of both software support and licence conversion/ maintenance for its SAP BusinessObjects implementation. The successful bidder will be a SAP Gold or Platinum Partner with a proven track record of providing exceptional levels of support, across the range of BusinessObjects products, to several large Higher Education institutions. As well as providing software support, the successful bidder will also help the University convert its licence estate to the latest model, BusinessObjects

Enterprise Professional Edition so that the institution can take advantage of new features and SAP technologies.

This contract will be for a period for 3 years + 1 year + 1 year.

The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 8237. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343

(SC Ref:494554).

VI.4)Procedures for review

VI.4.1)Review body

University Of Edinburgh
Charles Stewart House, 9-16 Chambers Street
Edinburgh
EH1 1HT
United Kingdom
Telephone: +44 1316502508Internet address:http://www.ed.ac.uk/schools-departments/procurement/supplying
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

12/05/2017

 

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