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SAP Maintenance and Support Tender

Monday, 25 July 2016, 8:00

SAP Maintenance and Support Tender

Anglian Water currently use the SAP system ECC6, and require support and maintenance services for this system.

United Kingdom-Peterborough: Software support services

2016/S 136-246697

Contract notice – utilities

Services

Directive 2004/17/EC

Section I: Contracting entity

I.1)Name, addresses and contact point(s)

Anglian Water Services
Supply Chain Management, Thorpe Wood House, Thorpe Wood
For the attention of: Kate Jordan
PE3 6WT Peterborough
United Kingdom
E-mail: kjordan@anglianwater.co.uk

Internet address(es):

General address of the contracting entity: www.anglianwater.co.uk

Electronic access to information: https://esourcing.scanmarket.com/publicevents/list?comId=3004&ccsum=f5af186ec25b92546ea57e974f28b62e&type=all

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Main activity

Water

I.3)Contract award on behalf of other contracting entities

The contracting entity is purchasing on behalf of other contracting entities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting entity:

SAP Maintenance and Support.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Anglian Water Sites and Systems.

NUTS code UKH

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement

II.1.4)Information on framework agreement

Framework agreement with a single operator

Duration of the framework agreement

Duration in years: 6

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT
Range: between 6 000 000 and 12 000 000 GBP

II.1.5)Short description of the contract or purchase(s):

Anglian Water currently use the SAP system ECC6, and require support and maintenance services for this system.
The 3 areas which are crucial as part of this service are:
1. SAP Product Support and fixes. General and application specific enquires;
2. Global Tax, Legal and Regulatory Updates;
3. Fixes to include Interoperability and Performance Tuning and Configuration Support, and Repository fixes.

II.1.6)Common procurement vocabulary (CPV)

72261000, 48000000, 48517000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Information about lots

This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Anglian Water currently use the SAP system ECC6, and require support and maintenance services for this system.
The 3 areas which are crucial as part of this service are:
1. SAP Product Support and fixes. General and application specific enquires;
2. Global Tax, Legal and Regulatory Updates;
3. Fixes to include Interoperability and Performance Tuning and Configuration Support, and Repository fixes.
No part of this contract is to be subcontracted by the successful supplier.
Note — The RFI and RFP are being run concurrently and both must be submitted by the closing date for the bidder to be considered. The RFP document will only be opened and evaluated if the bidder has been shortlisted from the RFI stage.
All questions must be submitted by 17:00 (GMT) on the 26.7.2016, after this Anglian Water will not respond to any further requests.
Access to all required documents can be gained via the URL details found within this notice.
Self Registration link for RFI:

https://esourcing.scanmarket.com/SupplierRegistration/NewSupplier?eventId=173429&ccsum=856819e5fc0658604d92155cc4cf6e89

Self Registration link for RFP:

https://esourcing.scanmarket.com/SupplierRegistration/NewSupplier?eventId=173929&ccsum=856819e5fc0658604d92155cc4cf6e89

Estimated value excluding VAT
Range: between 6 000 000 and 12 000 000 GBP

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

None.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Payment nett monthly account.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

N/a.

III.1.4)Other particular conditions:

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Negotiated
Some candidates have already been selected (if appropriate under certain types of negotiated procedures): no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications or in the invitation to tender or to negotiate

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting entity:

20160065

IV.3.2)Previous publication(s) concerning the same contract

no

IV.3.3)Conditions for obtaining specifications and additional documents(except for a DPS)

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

8.8.2016 – 12:00
IV.3.5)Language(s) in which tenders or requests to participate may be drawn up
IV.3.6)Minimum time frame during which the tenderer must maintain the tender

IV.3.7)Conditions for opening of tenders

Persons authorised to be present at the opening of tenders: yes
Tenders will be opened in accordance with Anglian Water procedures.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information:
VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

Anglian Water Services
Thorpe Wood House, Thorpe Wood
PE3 6WT Peterborough
United Kingdom
Internet address: www.angliawater.co.uk

Body responsible for mediation procedures

Anglian Water
Thorpe Wood House, Thorpe Wood
PE3 6WT Peterborough
United Kingdom
Internet address: www.angliawater.co.uk

VI.4.2)Lodging of appeals

VI.4.3)Service from which information about the lodging of appeals may be obtained

Anglian Water
United Kingdom

VI.5)Date of dispatch of this notice:

13.7.2016

 

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