SAP Maintenance and Support Tender
Anglian Water currently use the SAP system ECC6, and require support and maintenance services for this system.
United Kingdom-Peterborough: Software support services
2016/S 136-246697
Contract notice – utilities
Services
Directive 2004/17/EC
Section I: Contracting entity
I.1)Name, addresses and contact point(s)
Anglian Water Services
Supply Chain Management, Thorpe Wood House, Thorpe Wood
For the attention of: Kate Jordan
PE3 6WT Peterborough
United Kingdom
E-mail: kjordan@anglianwater.co.uk
Internet address(es):
General address of the contracting entity: www.anglianwater.co.uk
Electronic access to information: https://esourcing.scanmarket.com/publicevents/list?comId=3004&ccsum=f5af186ec25b92546ea57e974f28b62e&type=all
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
I.2)Main activity
I.3)Contract award on behalf of other contracting entities
Section II: Object of the contract
II.1.1)Title attributed to the contract by the contracting entity:
II.1.2)Type of contract and location of works, place of delivery or of performance
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Anglian Water Sites and Systems.
NUTS code UKH
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.4)Information on framework agreement
Framework agreement with a single operator
Duration of the framework agreement
Duration in years: 6
Estimated total value of purchases for the entire duration of the framework agreement
Estimated value excluding VAT
Range: between 6 000 000 and 12 000 000 GBP
II.1.5)Short description of the contract or purchase(s):
The 3 areas which are crucial as part of this service are:
1. SAP Product Support and fixes. General and application specific enquires;
2. Global Tax, Legal and Regulatory Updates;
3. Fixes to include Interoperability and Performance Tuning and Configuration Support, and Repository fixes.
II.1.6)Common procurement vocabulary (CPV)
72261000, 48000000, 48517000
II.1.7)Information about Government Procurement Agreement (GPA)
II.1.8)Information about lots
II.1.9)Information about variants
II.2.1)Total quantity or scope:
The 3 areas which are crucial as part of this service are:
1. SAP Product Support and fixes. General and application specific enquires;
2. Global Tax, Legal and Regulatory Updates;
3. Fixes to include Interoperability and Performance Tuning and Configuration Support, and Repository fixes.
No part of this contract is to be subcontracted by the successful supplier.
Note — The RFI and RFP are being run concurrently and both must be submitted by the closing date for the bidder to be considered. The RFP document will only be opened and evaluated if the bidder has been shortlisted from the RFI stage.
All questions must be submitted by 17:00 (GMT) on the 26.7.2016, after this Anglian Water will not respond to any further requests.
Access to all required documents can be gained via the URL details found within this notice.
Self Registration link for RFI:
Self Registration link for RFP:
Estimated value excluding VAT
Range: between 6 000 000 and 12 000 000 GBP
II.2.2)Information about options
II.2.3)Information about renewals
Section III: Legal, economic, financial and technical information
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions:
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service
Section IV: Procedure
IV.1.1)Type of procedure
Some candidates have already been selected (if appropriate under certain types of negotiated procedures): no
IV.2.1)Award criteria
IV.2.2)Information about electronic auction
IV.3.1)File reference number attributed by the contracting entity:
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents(except for a DPS)
IV.3.4)Time limit for receipt of tenders or requests to participate
IV.3.7)Conditions for opening of tenders
Tenders will be opened in accordance with Anglian Water procedures.
Section VI: Complementary information
VI.1)Information about recurrence
VI.2)Information about European Union funds
VI.4.1)Body responsible for appeal procedures
Anglian Water Services
Thorpe Wood House, Thorpe Wood
PE3 6WT Peterborough
United Kingdom
Internet address: www.angliawater.co.uk
Body responsible for mediation procedures
Anglian Water
Thorpe Wood House, Thorpe Wood
PE3 6WT Peterborough
United Kingdom
Internet address: www.angliawater.co.uk
VI.4.3)Service from which information about the lodging of appeals may be obtained
Anglian Water
United Kingdom
VI.5)Date of dispatch of this notice:
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