Secure Delivery Postal and Courier Services for the Home Office
Her Majesty’s Passport Office is looking for commercial partners to provide a range of Secure Delivery postal and courier services.
United Kingdom-Durham: Post and courier services
Prior information notice
Section I: Contracting authority
I.1)Name, addresses and contact point(s)
Commercial Directorate, Stage 1, First Floor, Milburngate House
Contact point(s): Secure Delivery Procurement Team
For the attention of: Guy Collins
DH97 1PA Durham
Further information can be obtained from: The above mentioned contact point(s)
I.2)Type of the contracting authority
I.4)Contract award on behalf of other contracting authorities
Section II.B: Object of the contract (Supplies or services)
II.1)Title attributed to the contract by the contracting authority:
II.2)Type of contract and place of delivery or of performance
II.4)Short description of nature and quantity or value of supplies or services:
HMPO provides passport services to British Nationals worldwide and, through the General Register Office (GRO), oversees the provision of civil registration services in England and Wales. HMPO supports Home Office priorities of cutting crime, reducing immigration, preventing terrorism and promoting growth.
HMPO is looking for commercial partners to provide a range of Secure Delivery postal and courier services.
It is necessary to collect centrally-printed passports and locally-printed passports and passport supporting documents from HMPO offices and to send these items to addresses in the UK and worldwide. The annual total is approximately 7 000 000 items of which 400 000 are for overseas delivery. There are also requirements to send a small volume of International passport applications from worldwide addresses to the UK, to send registration items from GRO and to provide an internal mail service for HMPO.
HMPO wishes to broaden contract scope to include Home Office Secure Delivery requirements where possible. The current contract includes a UK Visas and Immigration requirement to collect centrally-printed biometric residence permits and send them to addresses in the UK and a National Crime Agency requirement for internal mail. The precise scope of requirements may change and will be advised in due course.
There are supporting requirements, for example, to reconcile items actually collected with those expected to be collected, to protect items, to track the location and status of items, to provide customer service, to action item-specific service requests and to provide operational and commercial support to delivery services.
HMPO seeks innovative partners who can work flexibly to accommodate changes to requirements and procedures, to improve current deficiencies and begin to transform the service experienced by HMPO customers. The preference is to appoint a prime supplier who could potentially use subcontractors as required.
No decision has been made on whether division into lots should occur. The Authority reserves the right to divide this requirement into lots.
II.5)Common procurement vocabulary (CPV)
64100000, 64121100, 64121200, 64122000
The Authority uses an eSourcing toolkit to enable its sourcing activities to be conducted over the internet.
Any organisation intending to submit an expression of interest must be registered as a supplier with the Crown Commercial Services eSourcing Portal. To register, visit the portal’s login page at: https://gpsesourcing.cabinetoffice.gov.uk by clicking on the ‘Register’ for CCS eSourcing link on the portal homepage.
For technical assistance on use of the eSourcing Suite, please contact the Crown Commercial Services help desk: + 44 3450103503; or email:email@example.com
Procurement documents will be made available for unrestricted and full direct access, free of charge via the eSourcing portal, subject to interested parties signing a confidentiality (Non-Disclosure) agreement 1st.
To register, visit the portal’s login page at: https://gpsesourcing.cabinetoffice.gov.uk by clicking on the ‘Register’ for CCS eSourcing link on the portal homepage. Only suppliers that are registered can be invited to participate in the procurement process.
The entire registration process should take no more than 10 minutes. Passwords are issued via email, normally within 1 working day.
For technical assistance on use of the eSourcing Suite, please contact Crown Commercial Service help desk: + 44 3450103503 or email:firstname.lastname@example.org
The Authority intends to conduct some Industry engagement with potential Suppliers which is currently planned for autumn 2015. The Authority will, if requested, facilitate the communication of an organisation’s details to other prospective bidders who may not want to bid in their own right but may be interested in bidding to supply the services via either a joint venture or subcontract arrangement.
Section III: Legal, economic, financial and technical information
Section VI: Complementary information
VI.1)Information about European Union funds
VI.4)Date of dispatch of this notice: