Security Operations Centre Contract

Security Operations Centre Contract

Manchester Airport Group PLC wishes to commence a procurement process to award a contract for the provision of a Security Operations Centre (SOC) and Security Information and Event Management (SIEM) tool across its Group portfolio.

United Kingdom-Manchester: Security software package

2016/S 207-375890

Contract notice – utilities

Services

Directive 2004/17/EC

Section I: Contracting entity

I.1)Name, addresses and contact point(s)

The Manchester Airport Group Plc
4th Floor Olympic House, Manchester Airport
For the attention of: Les Mather
M90 1QX Manchester
United Kingdom
E-mail: ITProcurement@magairports.com

Internet address(es):

General address of the contracting entity: http://www.magworld.co.uk/magweb.nsf

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Main activity

Airport-related activities

I.3)Contract award on behalf of other contracting entities

The contracting entity is purchasing on behalf of other contracting entities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting entity:

MAG 1363 — Security Operations Centre (SOC).

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Manchester Airport, Stansted Airport, East Midlands Airport, Bournemouth Airport and MAG US Operations.

NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract

II.1.4)Information on framework agreement

Framework agreement with a single operator

II.1.5)Short description of the contract or purchase(s):

Manchester Airport Group PLC (MAG) wishes to commence a procurement process to award a contract for the provision of a Security Operations Centre (SOC) and Security Information and Event Management (SIEM) tool across its Group portfolio including UK airports at Manchester, Stansted, East Midlands and Bournemouth as well as its US operations. The successful supplier will work collaboratively with MAG in order to implement the SIEM tool and provide ongoing SOC services to strengthen MAG’s Information Security resilience.
Security Information Event Management (SIEM) Tool
The SIEM tool is required to be a commercial off-the-shelf (COTS) packaged software product that is readily available to the marketplace. It is proposed that MAG will own the license for the SIEM tool directly.
The SIEM tool will be expected to deliver the following capabilities:
— Advanced analytics.
— Advanced threat defence.
— Business context and security intel.
— Data and application monitoring.
— Deployment and support simplicity.
— Incident response and management.
— Real time monitoring.
— User monitoring.
Outsourced Security Operations Centre (SOC)
To support the SIEM tool there is also a requirement for an outsourced security operations centre (SOC). The scope of the SOC service offering will include the initial implementation of the tool as well as the ongoing service function. The high level scope of implementation will cover the following areas:
— Deployment of SIEM tool including the detailed design and implementation of the tool,
— Installation of any on-premise IT infrastructure required to support the service,
— Integration of first phase of MAG legacy system reporting and alerts into SIEM tool (including testing with any required third parties),
— Detailed use case development, definition and implementation,
— SIEM tool configuration and tuning,
— Testing,
— Go-Live.
Ongoing SOC Service
Once the SIEM tool has been implemented the successful supplier will be required to deliver ongoing SOC services in the following areas:
— SOC to monitor the SIEM tool 24/7, 365 days a year,
— Application support,
— Ongoing integration of additional MAG legacy system reporting and alerts into SIEM tool,
— Real-time analysis of security alerts generated by network and applications,
— Established incident response processes,
— Risk matrix development and upkeep of service management plan,
— Development of Reporting and Compliance outputs,
— Vulnerability management reporting,
— Defined standard reporting, interaction with MAG internal teams and team support,
— MAG internal team access to the raw log data of SIEM tool and have the ability to generate MAG only view reports from the log data.
The contract will be procured via a Negotiated procurement process.

II.1.6)Common procurement vocabulary (CPV)

48730000, 72261000, 72263000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Information about lots

This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Manchester Airport Group PLC (MAG) wishes to commence a procurement process to award a contract for the provision of a Security Operations Centre (SOC) and Security Information and Event Management (SIEM) tool across its Group portfolio including UK airports at Manchester, Stansted, East Midlands and Bournemouth as well as its US operations.
Estimated value excluding VAT
Range: between 1 200 000 and 3 000 000 GBP

II.2.2)Information about options

Options: yes
Description of these options: The initial contract term will be 3 years, with options to extend by up to a maximum of 4 years, in any number of separate extensions.

II.2.3)Information about renewals

This contract is subject to renewal: no

II.3)Duration of the contract or time limit for completion

Duration in months: 36 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

MAG reserves the right to request deposits, guarantees (performance and/or financial), parent guarantees or other forms of security.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

As set out in the Procurement Documentation.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Where the Bidder is a consortium, each Member of the Bidder may be required to contract on any basis which MAG considers appropriate in its discretion having regard to the nature, size and complexity of the services which basis may be discussed during the Negotiated Procedure or will be set out in the Procurement Documentation. MAG may, at its absolute discretion and in particular, require the Bidder to contract:
— on the basis of joint and several liability;
— with a particular single Member of the Bidder as the prime Supplier (with the other Members providing collateral warranties and/or guarantees);
— as an incorporated or unincorporated special purpose vehicle (with guarantees from the other Members of the Bidder), and in any event;
— in a manner satisfactory to MAG.

III.1.4)Other particular conditions:

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: MAG has set out such information within its Pre-Qualification Documents available on the e-tendering system which can be accessed by emailing the contact point identified at I.1).

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Organisations wishing to participate will need to demonstrate that they have an annual turnover in excess of 1 000 000 GBP (one million pounds sterling) in each of the organisation’s last 3 (three) financial years. Please refer to the Pre-Qualification Documents which set out the detailed selection criteria.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met: As set out in the Pre-Qualification Documents.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Negotiated
Some candidates have already been selected (if appropriate under certain types of negotiated procedures): no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications or in the invitation to tender or to negotiate

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting entity:

MAG1363 Security Operations Centre (SOC)

IV.3.2)Previous publication(s) concerning the same contract

Periodic indicative notice

Notice number in the OJEU: 2016/S 116-207372 of 17.6.2016

IV.3.3)Conditions for obtaining specifications and additional documents(except for a DPS)

Time limit for receipt of requests for documents or for accessing documents: 17.11.2016 – 17:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

21.11.2016 – 13:00
IV.3.5)Language(s) in which tenders or requests to participate may be drawn up
IV.3.6)Minimum time frame during which the tenderer must maintain the tender
IV.3.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information:

MAG reserves the right to not award any or part of this contract.
All dates, values and time periods specified in this notice are only provisional and MAG reserves the right to change these.
MAG shall not be responsible for any costs, charges or expenses incurred by candidates or tenderers and accepts no liability for any costs, charges or expenses, irrespective of the outcome of the competition, or if the competition is cancelled or postponed.
Applicants can obtain the Pre-Qualification Documents by emailing the contact point at I.1) to register interest. When requesting the Pre-Qualification Documents, please specify a contact name, phone number, email address and full company name. MAG Procurement and Contracts will respond and issue login details for our e-tendering system, Wax Digital, which will allow interested parties to download the Pre-Qualification Questionnaire (PQQ). Applicants are responsible for monitoring the e-tendering system.
Section II.1.6) — The list of CPV codes is not exhaustive.
Following receipt and evaluation of Applicant pre-qualification submissions, compliant Applicants will be ranked in terms of score and a maximum of five (5) of the top ranking compliant Applicants will be shortlisted for participation in the Invitation to Negotiate (ITN) stage. The Company reserves the right to shortlist fewer than five (5) Applicants to the ITN stage.These shortlisted Applicants will be issued with the ITN by MAG.
Please note, MAG reserves the right to further down select bidders during the negotiation stage (the basis for which will be discussed in more detail in the Invitation to Negotiate which will be issued to shortlisted Bidders).
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

22.10.2016

 

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