Service User Council Support Contract

Service User Council Support Contract

1. Provide a structure for Trust staff to meet with Probation Service Users on a range of issues. 2. Enable Trust staff to gain a better understanding of Service Users’ experience. 3. Provide an opportunity to hear Service Users’ perspective on existing practice and future plans.

Reference number: 2013/1

Deadline date:04/02/2013

This deadline is for… Submission of tender

Contract value:£25,000 – £25,000

Location where the contract is to be carried out: Northumberland and Tyne and Wear

Is this suitable for smaller suppliers? Yes

Is this contract suitable for a voluntary, community and social enterprise organisations? Yes

Name of the buying organisation: Ministry of Justice (MoJ) Probation – Northumbria Probation Trust

 

Description of the contract

Northumbria Probation Trust is committed to the maintenance and development of its Service User Council to: 1. Provide a structure for Trust staff to meet with Probation Service Users on a range of issues. 2. Enable Trust staff to gain a better understanding of Service Users’ experience. 3. Provide an opportunity to hear Service Users’ perspective on existing practice and future plans. 4. Raise and discuss new approaches for service delivery. 5. Encourage proactive and efective engagement of Service Users from different backgrounds to ensure that services are fair, accessible and appropriate for all those that use them. 6. Seek ways of reaching those Service Users who have not previously engaged fuly with the Trust.

Classification of the contract

79000000 Business services: law, marketing, consulting, recruitment, printing and security

79900000 Miscellaneous business and business-related services

 

Additional information

Contract type: Services – Unspecified

Is it a framework agreement? No

Is this contract related to a programme of funding? No

Contract will be awarded based on: Most economically advantageous tender in terms of: The criteria stated in the contract documents

Estimated length of contract: 01/04/2013 – 31/03/2014

 

Who to contact

Contact name Richard Taylor

Organisation name Ministry of Justice (MoJ) Probation – Northumbria

Address , Tyne and Wear, NE2 4SP

Telephone

Extension number:

Fax

How to apply

See attached tender documents Any queries relating to this tender please email laura.howes@northumbria.probation.gsi.gov.uk

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