IT Services and Consulting Tender for Office for National Statistics

IT Services and Consulting Tender for Office for National Statistics

Procurement of Replacement IT Service Environment (PRISE) Project- End User Computing, Networks and Telecommunications, Protective Monitoring Services and related services.

United Kingdom-Newport: IT services: consulting, software development, Internet and support

2014/S 093-163343

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Office for National Statistics
Room D.221, Government Buildings, Cardiff Road
Contact point(s): prise.project.team@ons.gov.uk
For the attention of: Gary Williams
NP10 8XG Newport
UNITED KINGDOM
Telephone: +44 1633456577
E-mail: prise.project.team@ons.gov.uk

Internet address(es):

General address of the contracting authority: www.statistics.gov.uk

Address of the buyer profile: as above

Electronic access to information: www.delta-esourcing.com

Electronic submission of tenders and requests to participate: www.delta-esourcing.com

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Other: Non Departmental Government Body

I.3)Main activity

Other: Office for National Statistics is the contracting authority that provides UK statistical and registration services.

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Procurement of Replacement IT Service Environment (PRISE) Project- End User Computing, Networks and Telecommunications, Protective Monitoring Services and related services.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 7: Computer and related services

NUTS code UKL21

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

IT services: consulting, software development, Internet and support. Office and computing machinery, equipment and supplies except furniture and software packages. Telecommunications services. Installation services of communications equipment. Printing and related services. Communication and multimedia software package. Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment. Security software package. Computer network services. Hardware consultancy services. Business analysis consultancy services. Information systems or technology strategic review and planning services. Information technology requirements review services. Project management consultancy services. Software integration consultancy services. Hardware integration consultancy services. Help-desk and support services. Software consultancy services. Computer-related services. Computer equipment and supplies. Data-processing machines (hardware). Computer related equipment. Services related to printing. Networks. Networking, Internet and intranet software package. Maintenance services of telecommunications equipment. Repair and maintenance services of personal computers. File security software package. Data security software package. Security software development services. Data security software development services. Computer support and consultancy services. As set out in the PIN (2014/S 027-043139) the Office for National Statistics (the contracting authority) is the UK’s largest independent producer of official statistics and is the recognised national statistical institute for the UK. It is responsible for collecting and publishing statistics related to the economy, population and society at national, regional and local levels. It also conducts the census in England and Wales every ten years. The contract authority plays a leading role in national and international good practice in the production of official statistics. It is the executive office of the UK Statistics Authority and although they are separate, they are still closely related.

The contracting authority operates from three main sites located in Newport (South Wales), London, and Titchfield (Hampshire) with two smaller satellite offices in Dorset and Edinburgh.
The contracting authority has undertaken a review of its existing supply chain and has chosen a target operating model and a strategic IT supply chain that adopts industry standards and good practice. The contracting authority has established the Procurement of Replacement IT Service Environment (PRISE) Project to implement a SIAM operating model for the delivery of key IT Services across the contracting authority and to procure replacement contracts that align with and support this model. This will replace part of the legacy contract, due to expire by end of March 2015. The contracting authority is intending to move from a single supplier model to a tower based model which allows for the provision of IT Services from Service Towers being managed by the SIAM operating model. The SIAM operating model will be managed by the contracting authority.
The contracting authority now wishes to seek prime supplier(s) to provide End-User Computing Services, Networks and Telecommunications Services and Protective Monitoring Services and related services which will form three separate lots and expressions of interest are invited for one or more of the Lots within this Contract Notice. Transition and operation of the IT Services for End-User Computing, Networks and Telecommunications and Protective Monitoring and related services will be a phased exercise and the current plan is to award contracts in relation to each of the three Lots (set out at Annex B) prior to expiry of the related services in March 2015. The successful supplier(s) will be required to be ready for transition of the above services from the incumbent supplier, as well as providing any new services that the contracting authority may require in the future, and support all these services as per the agreed service levels during and post transition. A key success of the PRISE project is that all tower suppliers will work collaboratively with each other and the contracting authority. At the end of the contract term the successful supplier(s) are expected to provide exit management services to transition the services to new suppliers.

II.1.6)Common procurement vocabulary (CPV)

72000000300000006420000051300000798000004850000050300000487300007270000072100000722210007222200072223000,72224000722270007222800072253000722660007250000030200000302100003023000079820000324000004820000050330000,503200004873100048732000722127307221273272600000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Please refer to Annex B on individual Lots and the Pre Qualification Questionnaire (PQQ) for further details on the scope of each of the three lots. For each Lot changes agreed over the duration of the contract may result in an increase or decrease to this estimated value. The estimated values are based on the Initial Term as defined in II.2.2 with an option to extend for a further period or periods of up to 24 months solely at the discretion of the contracting authority.
Estimated value excluding VAT:
Range: between 13 000 000 and 37 000 000 GBP

II.2.2)Information about options

Options: yes
Description of these options: The ‘Initial Term’ of the Contract is the period from the date the contract is signed until three years after the contractually agreed date for Go Live of the Services, with an option to extend for a further period or periods of up to 24 months solely at the discretion of the contracting authority. It is envisaged that there will be a period of between 3 and 6 months after the contract has been signed where transition activities may be taking place before Go Live of the Services. The 66 months referred to in section II.3 therefore covers the period from contract award and the options for extension as detailed above.
Provisional timetable for recourse to these options:
in months: 66 (from the award of the contract)

II.2.3)Information about renewals

This contract is subject to renewal: no

II.3)Duration of the contract or time limit for completion

Duration in months: 66 (from the award of the contract)

Information about lots

Lot No: 1 Lot title: End User Computing and related Services

1)Short description

The contracting authority has undertaken a review of its existing supply chain and has chosen a target operating model and a strategic IT supply chain that adopts industry standards and good practice. The contracting authority has established the Procurement of Replacement IT Service Environment (PRISE) Project to implement a SIAM operating model for the delivery of key IT Services across the contracting authority and to procure replacement contracts that align with and support this model. This will replace part of the legacy contract, due to expire by end of March 2015 The contracting authority is intending to move from a single supplier model to a tower based model which allows for the provision of IT Services from Service Towers being managed by the SIAM operating model. The SIAM operating model will be managed by the contracting authority. Lot 1 covers the procurement of End User Computing Services and related services and expressions of interest are invited within this Contract Notice. The current plan is to award a contract in relation to this Lot 1 before the end of this financial year, March 2015. The successful supplier will be required to be ready for transition of the above services from the incumbent supplier, as well as providing any new services that the contracting authority may require in the future, and support all these services as per the agreed service levels during and post transition. A key success of the PRISE project is that all tower suppliers will work collaboratively with each other and the contracting authority. At the end of the contract term the successful supplier is expected to provide exit management services to transition the services to new supplier(s).

2)Common procurement vocabulary (CPV)

72000000300000007980000048500000503000004873000072100000722210007222200072223000722240007222700072253000,7250000030200000302300007982000050320000487310004873200072600000

3)Quantity or scope

Please refer to the PQQ for further details on the scope of Lot 1. The range is an estimated value for the Initial Term as defined in paragraph 5 below together with an option to extend for a further period or periods of up to 24 months solely at the discretion of the contracting authority. For Lot 1 changes agreed over the duration of the contract may result in an increase or decrease to this estimated value.
Estimated value excluding VAT:
Range: between 6 000 000 and 21 000 000 GBP

4)Indication about different date for duration of contract or starting/completion

Duration in months: 66 (from the award of the contract)

5)Additional information about lots

The ‘Initial Term’ of the Contract is the period from the date the contract is signed until three years after the contractually agreed date for Go Live of the Services, with an option to extend for a further period or periods of up to 24 months solely at the discretion of the contracting authority. It is envisaged that there will be a period of between 3 and 6 months after the contract has been signed where transition activities may be taking place before Go Live of the Services. The 66 months referred to in section II.3 therefore covers the period from contract award and the options for extension as detailed above with an option to extend for a further period or periods of up to 24 months solely at the discretion of the contracting authority.

Lot No: 2 Lot title: Networks and Telecommunications and related Services

1)Short description

The contracting authority has undertaken a review of its existing supply chain and has chosen a target operating model and a strategic IT supply chain that adopts industry standards and good practice. The contracting authority has established the Procurement of Replacement IT Service Environment (PRISE) Project to implement a SIAM operating model for the delivery of key IT Services across the contracting authority and to procure replacement contracts that align with and support this model. This will replace part of the legacy contract, due to expire by end of March 2015. The contracting authority is intending to move from a single supplier model to a tower based model which allows for the provision of IT Services from Service Towers being managed by the SIAM operating model. The SIAM operating model will be managed by the contracting authority. The SIAM function will be provided within the contracting authority. Lot 2 covers the procurement of Networks and Telecommunications and related Services and expressions of interest are invited within this Contract Notice. The current plan is to award a contract in relation to this Lot 2 before the end of this financial year, March 2015. The successful supplier will be required to be ready for transition of the above services from the incumbent supplier, as well as providing any new services that the contracting authority may require in the future, and support all these services as per the agreed service levels during and post transition. A key success of the PRISE project is that all tower suppliers will work collaboratively with each other and the contracting authority. At the end of the contract term the successful supplier is expected to provide exit management services to transition the services to new supplier(s).

2)Common procurement vocabulary (CPV)

64200000513000004850000050300000727000007210000072221000722220007222300072224000722270007222800072253000,32400000482000005033000048732000

3)Quantity or scope

Please refer to the PQQ for further details on the scope of Lot 2. The range is an estimated value for the Initial Term as defined in paragraph 5 below together with an option to extend for a further period or periods of up to 24 months solely at the discretion of the contracting authority. For Lot 2 changes agreed over the duration of the contract may result in an increase or decrease to this estimated value.
Estimated value excluding VAT:
Range: between 4 000 000 and 9 000 000 GBP

4)Indication about different date for duration of contract or starting/completion

Duration in months: 66 (from the award of the contract)

5)Additional information about lots

The ‘Initial Term’ of the Contract is the period from the date the contract is signed until three years after the contractually agreed date for Go Live of the Services, with an option to extend for a further period or periods of up to 24 months solely at the discretion of the contracting authority. It is envisaged that there will be a period of between 3 and 6 months after the contract has been signed where transition activities may be taking place before Go Live of the Services. The 66 months referred to in section II.3 therefore covers the period from contract award and the options for extension as detailed above.

Lot No: 3 Lot title: Protective Monitoring and related Services

1)Short description

The contracting authority has undertaken a review of its existing supply chain and has chosen a target operating model and a strategic IT supply chain that adopts industry standards and good practice. The contracting authority has established the Procurement of Replacement IT Service Environment (PRISE) Project to implement a SIAM operating model for the delivery of key IT Services across the contracting authority and to procure replacement contracts that align with and support this model. This will replace part of the legacy contract, due to expire by end of March 2015. The contracting authority is intending to move from a single supplier model to a tower based model which allows for the provision of IT Services from Service Towers being managed by the SIAM operating model. The SIAM operating model will be managed by the contracting authority. Lot 3 covers the procurement of Protective Monitoring and related Services and expressions of interest are invited within this Contract Notice. The current plan is to award a contract in relation to this Lot 3 before the end of this financial year, March 2015. The successful supplier will be required to be ready for transition of the above services from the incumbent supplier, as well as providing any new services that the contracting authority may require in the future, and support all these services as per the agreed service levels during and post transition. A key success of the PRISE project is that all tower suppliers will work collaboratively with each other and the contracting authority. At the end of the contract term the successful supplier is expected to provide exit management services to transition the services to new supplier(s).

2)Common procurement vocabulary (CPV)

72000000487300007222100072222000722230007222400072227000722530004873200072212730

3)Quantity or scope

Please refer to the PQQ for further details on the scope of Lot 3. The range is an estimated value for the Initial Term as defined in paragraph 5 below together with an option to extend for a further period or periods of up to 24 months solely at the discretion of the contracting authority. For Lot 3 changes agreed over the duration of the contract may result in an increase or decrease to this estimated value.
Estimated value excluding VAT:
Range: between 3 000 000 and 7 000 000 GBP

4)Indication about different date for duration of contract or starting/completion

Duration in months: 66 (from the award of the contract)

5)Additional information about lots

The ‘Initial Term’ of the Contract is the period from the date the contract is signed until three years after the contractually agreed date for Go Live of the Services, with an option to extend for a further period or periods of up to 24 months solely at the discretion of the contracting authority. It is envisaged that there will be a period of between 3 and 6 months after the contract has been signed where transition activities may be taking place before Go Live of the Services. The 66 months referred to in section II.3 therefore covers the period from contract award and the options for extension as detailed above.

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

Where appropriate a performance bond or parent company guarantee or other form of security may be required depending upon the organisation’s financial stability as set out in the Pre-Qualification Questionnaire (PQQ).

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Details of financing conditions and payment arrangements will be outlined in the Pre-Qualification Questionnaire (PQQ).

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Joint and several liability.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Potential suppliers will be assessed in accordance with Part 4 of the Public Contracts Regulations 2006 (as amended) on the basis of information provided in response to the Pre-Qualification Questionnaire (PQQ). Potential suppliers will be asked to confirm that none of the conditions set out in regulation 23 of the Public Contracts Regulation 2006 apply to their organisations.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: The minimum level(s) of standards required are as set out in the Pre- Qualification Questionnaire (PQQ). The PQQ is available electronically from the website stated in Section VI.3.
Minimum level(s) of standards possibly required: The minimum level(s) of standards required are as set out in the Pre- Qualification Questionnaire (PQQ). Access to the PQQ is available electronically from the website stated in Section VI.3.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
(b) A list of the principal deliveries effected or the main services provided in the past 3 years, with the sums, dates and recipients, whether public or private, involved. Evidence of delivery and services provided shall be given: – where the recipient was a contracting authority, in the form of certificates issued or countersigned by the competent authority, – where the recipient was a private purchaser, by the purchaser’s certification or, failing this, simply by a declaration by the economic operator;
(c) An indication of the technicians or technical bodies involved, whether or not belonging directly to the economic operator’s undertaking, especially those responsible for quality control and, in the case of public works contracts, those upon whom the contractor can call in order to carry out the work;
(d) A description of the technical facilities and measures used by the supplier or service provider for ensuring quality and the undertaking’s study and research facilities;
(e) Where the products or services to be supplied are complex or, exceptionally, are required for a special purpose, a check carried out by the contracting authorities or on their behalf by a competent official body of the country in which the supplier or service provider is established, subject to that body’s agreement, on the production capacities of the supplier or the technical capacity of the service provider and, if necessary, on the means of study and research which are available to it and the quality control measures it will operate;
(f) The educational and professional qualifications of the service provider or contractor and/or those of the undertaking’s managerial staff and, in particular, those of the person or persons responsible for providing the services or managing the work;
(g) For public works contracts and public services contracts, and only in appropriate cases, an indication of the environmental management measures that the economic operator will be able to apply when performing the contract;
(h) A statement of the average annual manpower of the service provider or contractor and the number of managerial staff for the last 3 years;
(i) A statement of the tools, plant or technical equipment available to the service provider or contractor for carrying out the contract;
(j) An indication of the proportion of the contract which the services provider intends possibly to subcontract;
(k) With regard to the products to be supplied: (i) samples, descriptions and/or photographs, the authenticity of which must be certified if the contracting authority so requests; (ii) certificates drawn up by official quality control institutes or agencies of recognised competence attesting the conformity of products clearly identified by references to specifications or standards.
In considering whether the contracting authority is satisfied that the minimum standard for reliability based on past performance is met, the contracting authority reserves the right to verify the information required and to require the potential suppliers to clarify or supplement it.
Minimum level(s) of standards possibly required:
As set out in the Pre- Qualification Questionnaire (PQQ). Access to the PQQ is available electronically from the website stated in Section VI.3.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: yes

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Restricted

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 5: and maximum number 7
Objective criteria for choosing the limited number of candidates: Envisaged minimum number 5: and maximum number 7.
Objective criteria for choosing the limited number of candidates: Selected Potential Service Providers will be issued an ITT following evaluation of responses to the PQQ. The contracting authority will rank Potential Service Providers relative to one another and it will then select a minimum of 5 and a maximum of 7 Potential Service Providers who will be issued with an ITT: Subject to (1) and (2) below Potential Service Providers must pass the minimum threshold (as set in the PQQ);
(1) In the event that less than 5 Potential Service Providers pass the minimum threshold then the contracting authority reserves the right to select the 5 top scoring Potential Service Providers. See section 2.7.1.1 in “Evaluation of Bidder Organisation” word document.
(2) In the event that more than 7 Potential Service Providers exceed the minimum threshold then the contracting authority will only select the 7 highest scoring Potential Service Providers. See section 2.7.1.5 in “Evaluation of Bidder Organisation” word document.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

IV.3.2)Previous publication(s) concerning the same contract

Prior information notice

Notice number in the OJEU: 2014/S 27-043139 of 7.2.2014

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 11.6.2014 – 12:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

12.6.2014 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender.
The contracting authority reserves the right to cancel the procurement at any time and not to proceed with the award of any contract at any stage of the procurement process in each case without liability on the part of the contracting authority. Potential suppliers should note that the provisions of the Transfer of Undertakings (Protection of Employment) Regulations 2006 may apply to this procurement.
To register your Expression of Interest in this Contract Notice please register your company on the Delta eSouring portal (this is only required once) using https://www.delta-esourcing.com and click the link to register. If you require further information and or assistance please email the online help desk at: helpdesk@delta-esourcing.com or contact Tel: +44 8452707050For more information about this opportunity, please visit the Delta eSourcing portal at:

https://www.delta-esourcing.com/tenders/UK-UK-Newport:-IT-services:-consulting%2C-software-development%2C-Internet-and-support./X23QHWNC3X

To respond to this opportunity, please click here:

https://www.delta-esourcing.com/respond/X23QHWNC3X

GO Reference: GO-2014512-PRO-5663896

VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

Office for National Statistics
Government Buildings, Cardiff Road
NP10 8XG Newport
UNITED KINGDOM
E-mail: prise.project.team@ons.gov.uk
Telephone: +44 1633456577
Internet address: www.statistics.gov.uk

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: The contracting authority shall comply with the requirements of Regulation 29a and 32 of the Public Contracts Regulations 2006 (which incorporates Diective 2004 /18/EC into English law), as amended to incorporate the requirements of the Remedies Directive (2007/66/EC) and subsequent amendments, when notifying economic operators of the outcome of this procurement.

VI.4.3)Service from which information about the lodging of appeals may be obtained

Office for National Statistics
Government Buildings, Cardiff Road
NP10 8XG Newport
UNITED KINGDOM
E-mail: prise.project.team@ons.gov.uk
Telephone: +44 1633456577
Internet address: www.statistics.gov.uk

VI.5)Date of dispatch of this notice:

12.5.2014

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