Sexual Assault Referral Services for NHS England

Sexual Assault Referral Services for NHS England

Greater East Midlands Commissioning Support Unit (GEM CSU) are procuring Sexual Assault Referral Services (SARS) on behalf of NHS England and covering the following Area Teams: 1) Essex; 2) Bedfordshire; 3) Hertfordshire and South Midlands.

United Kingdom-Derby: Health and social work services

2014/S 139-249908

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Greater East Midlands Commissioing Support Unit (GEMCSU)
Cardinal Sqaure, 10 Nottingham Road
For the attention of: Roshani McLaughlin
DE1 3QT Derby
UNITED KINGDOM
Telephone: +44 1332888065
E-mail: roshani.mclaughlin@gemcsu.nhs.uk

Internet address(es):

General address of the contracting authority: http://www.england.nhs.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law

I.3)Main activity

Health

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Sexual Assault Referral Services (SARS) for NHS England (Essex Area Team and Hertfordshire and South Midlands Area Team).

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 25: Health and social services
Main site or location of works, place of delivery or of performance: Lot 1: Essex SARS:
— Oakwood Place – Brentwood (Essex), Brentwood CM15 8DR.
Lot 2: Bedfordshire SARS:
— The Emerald Centre – Bedford (Bedfordshire and Luton), Bedford MK40 2NT.
Lot 3: Hertfordshire:
The Sunflower Centre – Hemel Hempstead (Hertfordshire), Hemel Hempstead HP1 1JQ.

NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract

II.1.4)Information on framework agreement

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT: 36 120 000 GBP

II.1.5)Short description of the contract or purchase(s)

Greater East Midlands Commissioning Support Unit (GEM CSU) are procuring Sexual Assault Referral Services (SARS) on behalf of NHS England and covering the following Area Teams:
1) Essex;
2) Bedfordshire;
3) Hertfordshire and South Midlands.
Please note that GEMCSU is leading this procurement but will not be the contracting authority.
Although the procurement process is collaborative, any resulting contract will be subject to three separate awards – one for each Area Team.
The aim of the SARS NHS England (Essex Area Team) and Hertfordshire and South Midlands Area Team are for the Provider to deliver a SARS service which ensures that each individual client receives the most appropriate care to meet their assessed needs. This will take place in a timely manner, support the client through their recovery, assist the investigative process if they wish to pursue a criminal justice outcome and ultimately to reduce the amount of long term care needed and future demands on the NHS. Essex, Hertfordshire and Bedfordshire Area Teams are looking to award one contract across the area starting in 1.4.2015.
Neither the Commissioners nor potential Providers will be obligated to further commitment as a result of initial expressions of interest.
The SARS Programme will be for 3 years with the option to extend for an additional 2 years.
It is envisaged that TUPE will apply to the contract.
Providers must have the appropriate Care Quality Commission (CQC) registration.
The tender process will be a 2 stage restricted process:

1) stage 1: Pre-Qualification: bidders wishing to express an interest in participating in the Pre-Qualification Questionnaire (PQQ) stage should register their interest on the EU Supply Website (Bravo solutions) to access the documentation. To register on EU Supply please log on to the following website: https://gemcsu.bravosolution.co.uk/web/login.html. The PQQ documentation will be available from 24:00 on 23.7.2014 and should be completed by the closing date of 12:00 on 22.8.2014. All submissions will be evaluated using pre-determined scoring criteria.All correspondence relating to the tender throughout all stages of the process must be managed through BRAVO only. Failure to comply with this requirement may result in disqualification from the process. To register on the portal:

— from the portal Home Page, click the ‘Click Here to Register’ link;
— accept the terms and conditions for using the portal;
— complete your organisation and personal details;
— choose a memorable username and submit;
— you will shortly be sent an email with your unique password, please treat this securely (if you lose it there is a ‘Forgot my Password’ link on the portal homepage).
To express Interest in the PQQ:
— login with your unique username and password;
— from the suppliers reserved area click ‘PQQs Open to All Suppliers’ –this is a repository of all PQQ’s open to any registered supplier;
— browse the PQQs (there may be more than one page) and select the relevant PQQ.
Correspondence will only be dealt with through the Bravo website.
Neither the Commissioners nor potential Providers will be obligated to further commitment as a result of initial expressions of interest.
The service to which this notice relates fall within Part B of Schedule 3, Part 10 of the Public Services Contracts Regulations 2006 (as amended) (‘the Regulations’). Neither the publication of this notice nor the employment of any particular terminology nor any other indication shall be taken to mean that the contracting authorities intend to hold themselves bound by any of the Regulations save those applicable to the procurement of Part B services.
Bidder Information Day: it is anticipated that a Bidder Information Day will take place on Monday 4.8.2014. This will provide an insight into the services that the Area Teams require and the procurement process.
All parties interested in providing the service are invited to attend. Please note attendance will be restricted to 2 person per organisation and your early notification is recommended to ensure a space.
All interested parties will need to confirm if they will be attending the bidder event through bravo by 12:00, Friday 1.8.2014. Please ensure that you include on your bravo email the following information:
— names of delegate (2 max);
— job title;
— organisation name;
— email address and contact telephone.
Confirmation of venue, date and time will be sent out by Monday 28.7.2014.
2) stage 2: invitation to tender.
NHS England is offering 3 separate lots as follows:
— Lot 1: Essex SARS;
— Lot 2: Bedfordshire SARS;
— Lot 3: Hertfordshire SARS.
The second stage will involve the short-listed organisations being invited to tender.
Correspondence will only be dealt with through the Bravo website.
This tender is being administered on behalf of NHS England by Greater East Midlands Commissioning Support Unit.

II.1.6)Common procurement vocabulary (CPV)

85000000851400008514100085100000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

The aim of the NHS SARS Programme are for the Provider to deliver a SARS which ensures that each individual client receives the most appropriate care to meet their assessed needs. This will take place in a timely manner, support the client through their recovery, assist the investigative process if they wish to pursue a criminal justice outcome and ultimately to reduce the amount of long term care needed and future demands on the NHS.
The tender process will be a 2 stage restricted process:

1) stage 1: Pre-Qualification: bidders wishing to express an interest in participating in the Pre-Qualification Questionnaire (PQQ) stage should register their interest on the EU Supply Website (Bravo solutions) to access the documentation. To register on EU Supply please log on to the following website: https://gemcsu.bravosolution.co.uk/web/login.html. The PQQ documentation will be available from 24:00 on 23.7.2014 and should be completed by the closing date of 12:00 on 22.8.2014. All submissions will be evaluated using pre-determined scoring criteria. Up to a maximum of six suitably qualified providers per lot who meet the PQQ scoring criteria will be taken through to the next stage of the procurement process. All correspondence relating to the tender throughout all stages of the process must be managed through BRAVO only. Failure to comply with this requirement may result in disqualification from the process.

To register on the portal:
— from the portal Home Page, click the ‘Click Here to Register’ link;
— accept the terms and conditions for using the portal;
— complete your organisation and personal details;
— choose a memorable username and submit;
— you will shortly be sent an email with your unique password, please treat this securely (if you lose it there is a ‘Forgot my Password’ link on the portal homepage).
To express interest in the PQQ:
— login with your unique username and password;
— from the suppliers reserved area click ‘PQQs Open to All Suppliers’ –this is a repository of all PQQ’s open to any registered supplier;
— browse the PQQs (there may be more than one page) and select the relevant PQQ.
Correspondence will only be dealt with through the Bravo website.
Neither the Commissioners nor potential Providers will be obligated to further commitment as a result of initial expressions of interest.
The service to which this notice relates fall within Part B of Schedule 3, Part 10 of the Public Services Contracts Regulations 2006 (as amended) (‘the Regulations’). Neither the publication of this notice nor the employment of any particular terminology nor any other indication shall be taken to mean that the contracting authorities intend to hold themselves bound by any of the Regulations save those applicable to the procurement of Part B services.
Bidder Information Day: it is anticipated that a Bidder Information Day will take place on Monday 4.8.2014. This will provide an insight into the services that the Area Teams require and the procurement process.
All parties interested in providing the service are invited to attend. Please note attendance will be restricted to 2 person per organisation and your early notification is recommended to ensure a space.
All interested parties will need to confirm if they will be attending the bidder event through bravo by 14:00, Friday 1.8.2014 . Please ensure that you include on your bravo email the following information:
— names of delegate (2 max);
— job title;
— organisation name;
— email address and contact telephone.
Confirmation of venue, date and time will be sent out by Monday 28.7.2014.
2) stage 2: invitation to tender.
The second stage will involve the short-listed organisations being invited to tender.
Correspondence will only be dealt with through the Bravo website.
Estimated value excluding VAT: 3 000 000 GBP

II.2.2)Information about options

Options: yes
Description of these options: The contracting authority has the option to extend the contract term by up to 24 months.

II.2.3)Information about renewals

This contract is subject to renewal: yes
Number of possible renewals: 2
In the case of renewable supplies or service contracts, estimated timeframe for subsequent contracts:
in months: 12 (from the award of the contract)

II.3)Duration of the contract or time limit for completion

Duration in months: 36 (from the award of the contract)

Information about lots

Lot No: 1 Lot title: Essex SARS

1)Short description

Essex SARS.

2)Common procurement vocabulary (CPV)

85000000851400008514100085100000

3)Quantity or scope

SARS Programme are for the Provider to deliver a SARS service which ensures that each individual client receives the most appropriate care to meet their assessed needs. This will take place in a timely manner, support the client through their recovery, assist the investigative process if they wish to pursue a criminal justice outcome and ultimately to reduce the amount of long term care needed and future demands on the NHS. NHS England are looking to award one contract across the area starting in 1.4.2015.
Estimated value excluding VAT: 8 000 000 GBP

4)Indication about different date for duration of contract or starting/completion

Duration in months: 36 (from the award of the contract)

5)Additional information about lots

The Contracting Authority has the option to extend the term by a further 24 months.
The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.

Lot No: 2 Lot title: Bedfordshire SARS

1)Short description

Bedfordshire SARS.

2)Common procurement vocabulary (CPV)

85000000851400008514100085100000

3)Quantity or scope

SARS Programme are for the Provider to deliver a SARS service which ensures that each individual client receives the most appropriate care to meet their assessed needs. This will take place in a timely manner, support the client through their recovery, assist the investigative process if they wish to pursue a criminal justice outcome and ultimately to reduce the amount of long term care needed and future demands on the NHS. NHS England are looking to award one contract across the area starting in 1.4.2015.
Estimated value excluding VAT: 189 000 GBP

4)Indication about different date for duration of contract or starting/completion

Duration in months: 36 (from the award of the contract)

5)Additional information about lots

The Contracting Authority has the option to extend the term by a further 24 months.
The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.

Lot No: 3 Lot title: Hertfordshire SARS

1)Short description

Hertfordshire SARS.

2)Common procurement vocabulary (CPV)

851400008514000085141000

3)Quantity or scope

SARS Programme are for the Provider to deliver a SARS service which ensures that each individual client receives the most appropriate care to meet their assessed needs. This will take place in a timely manner, support the client through their recovery, assist the investigative process if they wish to pursue a criminal justice outcome and ultimately to reduce the amount of long term care needed and future demands on the NHS. NHS England are looking to award one contract across the area starting in 1.4.2015.
Estimated value excluding VAT: 215 000 GBP

4)Indication about different date for duration of contract or starting/completion

Duration in months: 36 (from the award of the contract)

5)Additional information about lots

The Contracting Authority has the option to extend the term by a further 24 months.
The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

Parent company or other guarantee bonds, deposits, insurance or other forms of security may be required in certain circumstances.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Suppliers Instructions: how to express interest in this tender:
1. Register your company on the eSourcing portal (this is only required once):

— browse to the eSourcing Portal: https://gemcsu.bravosolution.co.uk and click the link to register;

— accept the terms and conditions and click ‘continue’;
— enter your correct business and user details;
— note the username you chose and click ‘Save’ when complete;
— you will shortly receive an email with your unique password (please keep this secure).
2. Express an interest in the tender:
— login to the portal with the username/password;
— click the ‘PQQs / ITTs Open To All Suppliers’ link (these are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier);
— click on the relevant PQQ/ ITT to access the content;
— click the ‘Express Interest’ button at the top of the page;
— this will move the PQQ /ITT into your ‘My PQQs/ My ITTs’ page (this is a secure area reserved for your projects only);
— you can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ ITT Details’ box.
3. Responding to the tender:
— click ‘My Response’ under ‘PQQ/ ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining);
— you can now use the ‘Messages’ function to communicate with the buyer and seek any clarification;
— note the deadline for completion, then follow the on-screen instructions to complete the PQQ/ ITT;
— there may be a mixture of online and offline actions for you to perform (there is detailed online help available). You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Any supplier may be disqualified who does not respond to the following in the requisite manner:
1) entering general supplier information Greater East Midlands Commissioning Support Unit utilises the NHS Supplier Information Database (Sid4Gov) to manage and assess general pre-qualification information in the form of a profile. Candidates are requested to provide their profile in Sid4Gov as follows:

(i) candidates must obtain a Dun & Bradstreet (D&B) D-U-N-S® Number to enable registration on sid4Gov. This normally is provided within 48 hours but may take up to 5 days, so please ensure this step is completed as soon as possible. The D-U-N-S® Number is the standard supplier coding for the NHS and must be obtained for use in all trading with the NHS. Check to see if your company has a D-U-N-S® Number on the sid4Gov registration page. The D-U-N-S® Number registration turnaround time quoted is for UK subjects. Non UK subjects (businesses registered outside of the UK), should use www.dnb.com and choose the country in which the business is registered from the selection at the top of the Home page and then search for DUNS request form. If unable to find a DUNS request form please contact the local Customer Services team. Turnaround times will vary from country to country;

(ii) candidates should register on Sid4Gov at www.sid4Gov.nhs.uk/home.action and submit their Sid4Gov company profile for publication to the system. Select the Register Organisation on the left of the page and then select Organisation Type supplier. Key in details as shown to search for your D-U-N-S® Number. If you are not on their database click on the link at the bottom of the page to obtain a number from D&B;

(iii) once registration has been authorised by the sid4Gov administrator and after receiving login details, access the Profile Management area and create and validate your sid4Gov company profile (candidates must publish at least one validated profile to make their profile available for buyers to view generally – see the Help page on sid4Gov within Profile Management for more details);
(iv) candidates should ensure all the mandatory fields of their sid4Gov profile are completed. Failure to comply with the completion of all mandatory fields could result in the elimination from the procurement process. D&B data will be supplied automatically by D&B;
(v) once a candidate has ensured that all the required fields are completed and the profile has been validated, they must add the profile to the Request to participate list (include the name and number of the PQQ or ITT here). Select ‘View all request to participate lists’ on the left menu and search/select this list. Select the Join button to the right of the list and then select the validated profile to allocate to this procurement (you may have more than one validated profile as you may have different information held against your profile for different procurements);

(vi) for technical help with Sid4Gov, please contact the sid4Gov Helpdesk at: help@sid4Gov.nhs.uk

Minimum level(s) of standards possibly required: A maximum of 6 suitably qualified providers per lot who meet the scoring criteria set out in the PQQ will be selected to progress to the next procurement stage – ITT (Invitation to Tender).

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:

Bidders must have appropriate and active Care Quality Commission registration for integrated healthcare. Under the Health and Social Care Act 2012, providers of health care services in England are required to hold a licence issued by Monitor, unless they are exempt. From April 2014 new regulations come into force that set out the exemptions. It is the responsibility of providers to determine if an exemption applies to them. This guidance aims to help providers decide whether they need a licence or are exempt according to the new regulations. Information regarding this is available at web link http://www.monitor.gov.uk/licence Potential Bidders will be required to conform to this legislation.

III.2.4)Information about reserved contracts

The contract is restricted to sheltered workshops
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Restricted

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Objective criteria for choosing the limited number of candidates: As detailed in the PQQ Memorandum of Information.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

NHSE/EHSM/SARC/67

IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

IV.3.4)Time limit for receipt of tenders or requests to participate

22.8.2014 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds

VI.3)Additional information

The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction. The contract conditions will be set out in the invitation to tender. Further details will be made available via documentation and information released during the course of the tender process. Any contract entered into should be considered a contract made in England according to English Law and which shall be subject to the exclusive jurisdiction of the English Courts. GEM CSU or the Commissioner shall not be liable for any costs by those expressing an interest or concern for this contract opportunity. The Commissioner reserves the right at all times acting in its absolute discretion, not to award a contract, to make what changes to the structure, format, procedures, CPV codes and timing of the procurement process and to cancel or vary the process in its entirety or any part of it.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: — Please note that this notice is for a Part B service, this is a non-mandatory notice. The services to which this ITT relates fall within Part B of Schedule 3, Part 10 to the Public Contract regulations 2006 (‘The Regulation’). On a voluntary basis only, GEM CSU will incorporate a minimum of 10 calendar day standstill period at the point information on the award of contract is communicated to bidders. Where the 10-day period expires on Saturday or Sunday, or a bank holiday, the standstill period will expire at 24:00 on the next working day, by way of example only, if the standstill notice is issued on a Thursday that standstill period will expire at 24:00 on the following but one Monday. If an appeal regarding the award of a contract has not been successfully resolved the Public Contract Regulations 2006 (SI 2006 No 5) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

18.7.2014

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