SIEBEL Technical Support for RCUK SSC Grants System

SIEBEL Technical Support for RCUK SSC Grants System

The core technology of the platform is Oracle Siebel CRM v8.1.1 which has been significantly customised to meet the Research Councils requirements. Reference number: PS110056

Deadline date: 18/04/2012

This deadline is for… Return of Quotes

Contract value: £50,000 – £100,000

Location where the contract is to be carried out: Swindon

Is this suitable for smaller suppliers? Yes

Is this contract suitable for a voluntary, community and social enterprise organisations? Yes

Name of the buying organisation: RCUK SSC Ltd

 

Description of the contract

The Research Councils Shared Service Centre Ltd (RCUK SSC Ltd) has developed a Grants Administration platform that is used by the seven UK Research Councils and the SSC to manage the c. £3bn of central government research funding distributed annually. The core technology of the platform is Oracle Siebel CRM v8.1.1 which has been significantly customised to meet the Research Councils requirements. Siebel integrates with the core ERP platform (Oracle Ebusiness), document management software (Oracle UCM) and a bespoke .Net front end for external access (Je-S) through an application middleware layer (Oracle FMW). Significant reporting requirements are met through Oracle Business Intelligence Enterprise Edition (OBIEE) The current support team have adequate resource to meet long term requirements, however this does not provide flexibility to scale up to meet short-term needs nor does it provide full coverage of the wide range of technologies and they require a support contract in place to meet this requirement.

 

Classification of the contract

72611000 Technical computer support services

 

Additional information

Contract type: Services – Unspecified

Is it a framework agreement? No

Is this contract related to a programme of funding? No

Contract will be awarded based on: Most economically advantageous tender in terms of: The criteria stated in the contract documents

Estimated length of contract: 12 Months

 

Who to contact

Contact name SEAN CARROLL

Address SSC Procurement, North Star House, Swindon, SN2 1FF

Telephone

Extension number:

Fax

Email

Web address

How to apply

Please see attached documents. Tender returns are due 12.00 noon, 18th April 2012