Simulated Phishing Service and Training Framework

Simulated Phishing Service and Training Framework

Jisc Services Ltd would like to establish a single supplier framework agreement for the purchase of a simulated phishing service and associated training.

United Kingdom-Bristol: IT services: consulting, software development, Internet and support

2016/S 227-414297

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Jisc Services Ltd
One Castlepark, Tower Hill
Contact point(s): Procurement Co-ordinator
BS2 0JA Bristol
United Kingdom
Telephone: +44 1235822140

Internet address(es):

General address of the contracting authority:

Electronic access to information:

Electronic submission of tenders and requests to participate:

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Other: National education and research network provider

I.3)Main activity


I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

As per section II.2.1

Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting authority:

Simulated Phishing Service and Associated Training Framework Agreement.

II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 7: Computer and related services

NUTS code UKJ14

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement

II.1.4)Information on framework agreement

Framework agreement with a single operator

Duration of the framework agreement

Duration in years: 4

II.1.5)Short description of the contract or purchase(s)

Jisc Services Ltd would like to establish a single supplier framework agreement for the purchase of a simulated phishing service and associated training. The service will allow for both the development and sending of simulated phishing communications and the associated training provision.

II.1.6)Common procurement vocabulary (CPV)


II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes


This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

This framework agreement is being established to support JSL’s customers and other users in purchasing a simulated phishing service and associated training. These organisations will primarily be members of Jisc and/or those providing or supporting education, research or culture. The Janet Eligibility Policy,, outlines the types of organisation that are eligible to use the Janet network and its associated services. These can be summarised as:

— all institutions of higher or further education;
— all laboratories and other establishments of the Research Councils;
— the bodies funding higher and further education and research across the UK;
— local government authorities where these are providing broadband ICT services to schools, or commissioning these services from third parties;
— ‘Regional Broadband Consortia’ and any other vehicles created by local government authorities in England to aggregate the provision of broadband ICT services to schools;
— the equivalent bodies in Scotland, Wales and Northern Ireland providing broadband ICT services to schools;
— individual schools, whether under local government control or with other governance.
Many of the above bodies are also members of higher and further education purchasing consortia. These are independent organisations that provide a wide range of collaborative purchase agreements to their member institutions through consensus and the common desire to maximise their purchasing power in the market place. Any member of one of these consortia will be eligible to access many of JSL’s services by virtue of its membership, as will members of any other similar purchasing consortium in higher or further education that might be formed during the lifetime of the hosting arrangement. Membership lists for existing higher and further education purchasing consortia may be found at:!/members

These organisations may also at their own discretion use JSL services in support of their outreach, technology transfer and associated activities in support of their missions. These activities are commonly referred to as ‘business and community engagement’.
Under the Eligibility Policy services may also be provided to the wider public sector and associated bodies whom are providing public services other than those relating to education or research, e.g. blue light services, Courts etc. At present these include local government authorities in England and Northern Ireland, Education Scotland, the Welsh Assembly Government and (to a limited extent) the NHS in England and Scotland.

Services may also be provided to other National Research and Education Networks internationally and onward to their respective customers, either directly or via GEANT;

II.2.2)Information about options

Options: yes
Description of these options: Jisc Services Ltd wishes to award a contract providing an initial 2 years of service with the possibility of extension for a further 2 years subject to performance review.

II.2.3)Information about renewals

This contract is subject to renewal: no

II.3)Duration of the contract or time limit for completion

Duration in months: 48 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Exclusion grounds as set out in Article 57 of the Public Contracts Regulations 2015.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: The supplier shall provide evidence of financial and economic standing, as specified in Article 58 of the Public Contracts Regulations 2015.
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure


IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 3: and maximum number 8

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

IV.3.2)Previous publication(s) concerning the same contract


IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 21.12.2016 – 17:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

22.12.2016 – 12:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates


IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

IV.3.8)Conditions for opening of tenders

Date: 20.2.2017 – 12:00
Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

Jisc Services Ltd

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: Jisc Services Limited will incorporate a standstill
period at the point information on the award of the contract is communicated to tenderers. That
notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into.
The Public Contracts Regulations 2015 article 91
provides for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:



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