Sitecore Support Services Tender

Sitecore Support Services Tender

This procurement aims to appoint a Sitecore implementation partner to the British Library for the provision of Sitecore Support Services for 3-5 years.

United Kingdom-London: IT services: consulting, software development, Internet and support

2017/S 212-440612

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

The British Library
96 Euston Road
London
NW1 2DB
United Kingdom
Contact person: https://bl.bravosolution.co.uk
Telephone: +44 1937546631
E-mail: Tony.Cole@bl.uk
Fax: +44 1937546660
NUTS code: UK
Internet address(es):Main address: https://bl.bravosolution.co.uk

Address of the buyer profile: https://bl.bravosolution.co.uk

I.2)Joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://bl.bravosolution.co.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://bl.bravosolution.co.uk
Tenders or requests to participate must be submitted to the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: https://bl.bravosolution.co.uk

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Recreation, culture and religion

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Sitecore support services.

Reference number: 000935

II.1.2)Main CPV code

72000000

II.1.3)Type of contract

Services

II.1.4)Short description:

This procurement aims to appoint a Sitecore implementation partner to the British Library for the provision of Sitecore Support Services for 3-5 years

We expect our demand for Sitecore development services to range between 200 and 400 developer days per annum. The contract will contain no contractual commitment on the British Library for provision of any particular quantity. The British Library intends this contract to be non-exclusive with ad-hoc call-off support being provided by the successful tenderer to flexibly meet demand as and when required.

II.1.5)Estimated total value

Value excluding VAT: 600 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:

II.2.2)Additional CPV code(s)

72600000

II.2.3)Place of performance

NUTS code: UK
Main site or place of performance:

St Pancras London and Boston Spa West Yorkshire.

II.2.4)Description of the procurement:

This procurement aims to appoint a Sitecore implementation partner to the British Library for the provision of Sitecore Support Services for 3-5 years

We expect our demand for Sitecore development services to range between 200 and 400 developer days per annum. The contract will contain no contractual commitment on the British Library for provision of any particular quantity. The British Library intends this contract to be non-exclusive with ad-hoc call-off support being provided by the successful tenderer to flexibly meet demand as and when required.

The British Library is also seeking an implementation partner who will both manage the installation of the selected solution, and then collaborate with the Library to implement two pilot projects using the system; it is envisaged that the implementation partner will, as part of these two pilot projects, provide business analysis, project management, and technical training/knowledge transfer in relation to the ECM system.

This implementation partner may be either the vendor of the system, or a subcontractor or chosen partner of the vendor.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 600 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

2 x 12 months.

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:

As set out in the procurement documents.

II.2.10)Information about variants

Variants will be accepted: yes

II.2.11)Information about options

Options: yes
Description of options:

2 x 12 months.

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

As stated in the procurement documents.

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

As stated in the procurement documents.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Restricted procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 04/12/2017
Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 04/12/2017

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

Suppliers Instructions How to Express Interest in this Tender: 1. Register your company on the eSourcing portal (this is only required once): https://bl.bravosolution.co.uk and click the link to register — Accept the terms and conditions and click ‘I agree’ — Enter your correct business and user details — Note the username you chose and click ‘Save’ when complete — You will shortly receive an email with your unique password (please keep this secure) 2. Express an Interest in the tender — Login to the portal with the username/password — Click the ‘PQQs Open To All Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) — Click on the relevant PQQ to access the content. — Click the ‘Express Interest’ button at the top of the page. — This will move the PQQ into your ‘My PQQs’ page. (This is a secure area reserved for your projects only) -You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ Details’ box 3. Responding to the tender — Click ‘My Response’ under ‘PQQ Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining) — You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification — Note the deadline for completion, then follow the on-screen instructions to complete the PQQ — There may be a mixture of online and offline actions for you to perform (there is detailed online help available) You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.

VI.4)Procedures for review

VI.4.1)Review body

British Library
London
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

02/11/2017

 

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