Social Media Listening and Consultancy Tender

Social Media Listening and Consultancy Tender

Our primary objective is to be able to fully measure, analyse and understand what is being said or talked about online with specific regard to our brand.

United Kingdom-London: Public relations consultancy services

2019/S 036-081241

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

King’s College London
Strand
London
WC2R 2LS
United Kingdom
Telephone: +44 2078484431
E-mail: gerry.burns@kcl.ac.uk
NUTS code: UKI3
Internet address(es):Main address: www.kcl.ac.uk
I.2)Information about joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: http://www.kcl.ac.uk/aboutkings/orgstructure/ps/procurement/suppliers/index.aspx
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: http://www.kcl.ac.uk/aboutkings/orgstructure/ps/procurement/suppliers/index.aspx
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Education

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

KCL-00001170 Social Media Listening and Consultancy

Reference number: KCL-00001170

II.1.2)Main CPV code

79416200

II.1.3)Type of contract

Services

II.1.4)Short description:

Our primary objective is to be able to fully measure, analyse and understand what is being said or talked about online with specific regard to our brand, schools, departments, people, activities and services. It is our intention to expand our use of the social media monitoring service and toolset overtime as we evolve King’s use of such tools. We will require access to real-time information in easy to read reports that are readily available to use, in addition to regular data analysis and insights to inform our activities and aid planning.

II.1.5)Estimated total value

Value excluding VAT: 200 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKI3
Main site or place of performance:

II.2.4)Description of the procurement:

Our primary objective is to be able to fully measure, analyse and understand what is being said or talked about online with specific regard to our brand, schools, departments, people, activities and services. It is our intention to expand our use of the social media monitoring service and toolset overtime as we evolve King’s use of such tools. We will require access to real-time information in easy to read reports that are readily available to use, in addition to regular data analysis and insights to inform our activities and aid planning.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 200 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

Annually until 3 years are complete.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 21/03/2019
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English
IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 21/03/2019
Local time: 12:15
Place:

Actually online. Physically in London.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published:

3 years.

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic payment will be used

VI.3)Additional information:

We are working towards electronic invoicing for all suppliers. The ones currently being e-invoiced are mainly bought in goods from e-catalogues.

VI.4)Procedures for review

VI.4.1)Review body

Royal Courts of Justice
Strand
London
WC2A 2LL
United Kingdom
Telephone: +44 2079476112
E-mail: comct.registry@hmcourts-service.gsi.gov.uk
VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

15/02/2019

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