Social Media Monitoring Contract

Social Media Monitoring Contract

The fire service uses a number of Social media platforms including Twitter and Facebook.

CONTRACT NOTICE – NATIONAL
SERVICES

1 Authority Details

1.1

Authority Name and Address


South Wales Fire and Rescue Service

PROCUREMENT, South Wales Fire and Rescue Service Headquarters, Forest View Business Park, Llantrisant,

Llantrisant

CF72 8LX

UK

EDRIS KIZITO

+44 1443232090

e-kizito@southwales-fire.gov.uk

+44 1443232180
www.southwales-fire.gov.uk
www.sell2wales.gov.uk
www.sell2wales.gov.uk

1.2

Address from which documentation may be obtained


South Wales Fire and Rescue Service

Procurement, South Wales Fire and Rescue Service Headquarters, Forest View Business Park, Llantrisant,

Llantrisant

CF72 8LX

UK

Edris Kizito

+44 1443232090

e-kizito@southwales-fire.gov.uk

+44 1443232180
www.southwales-fire.gov.uk

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

Social Media Monitoring

2.2

Description of the goods or services required

An oppportunity has arisen to supply a fixed price quotation to provide comprehensive Social Media Monitoring to the fire service.

The fire service uses a number of Social media platforms including Twitter and Facebook.

This procurement will involve the supply of a system that provides Ease of Navigation and/or use and bears a holistic reporting system that clearly illustrates the findings in form of visuals such as charts and graphs. These two factors may be evidenced by a pre award demonstration with the successful supplier.

The monitoring reports are strategically vital to the fire service as they provide evidence of where and how successful our community safety campaigns have been.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at http://www.sell2wales.gov.uk/Search/Search_Switch.aspx?ID=28017.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at http://www.sell2wales.gov.uk/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

2.3

Notice Coding and Classification

48000000 Software package and information systems
72000000 IT services: consulting, software development, Internet and support
73000000 Research and development services and related consultancy services
79000000 Business services: law, marketing, consulting, recruitment, printing and security

1000 WALES
1010 West Wales and The Valleys
1011 Isle of Anglesey
1012 Gwynedd
1013 Conwy and Denbighshire
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1017 Bridgend and Neath Port Talbot
1018 Swansea
1020 East Wales
1021 Monmouthshire and Newport
1022 Cardiff and Vale of Glamorgan
1023 Flintshire and Wrexham
1024 Powys

2.4

Total quantity or scope of tender

This contract will be for 3 years with an option to extend for a further 2 years.

3 Conditions for Participation

3.1

Minimum standards and qualification required

The bidder should agree with our general terms and conditions.

4 Administrative Information

4.1

Type of Procedure

Single stage – Any candidate may submit a tender.

4.2

Reference number attributed to the notice by the contracting authority

SWITQ019

4.3

Time Limits

a) Time-limit for obtaining documentation

b) Time-limit for receipt of completed tenders
08-06-2015  Time  12:00

c) Estimated award date 01-07-2015

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN

4.6

Tender Submission Postbox

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at http://www.sell2wales.gov.uk/sitehelp/help_guides.aspx

5 Other Information

5.1

Additional Information

(WA Ref:28017)

5.2

Additional Documentation

Social Media Monitoring – Requirements
SWITQ019 Quotation Pack

5.3

Publication date of this notice

28-05-2015

Express an interest online

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