Social Program Management Platform Development Tender

Social Program Management Platform Development Tender

We now require support to develop, configure and integrate SPM for the disability benefits that will transfer to Scottish Ministers.

United Kingdom-Glasgow: IT services: consulting, software development, Internet and support

2018/S 188-424235

Contract notice

Supplies

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Scottish Government
Atlantic Quay
Glasgow
G2 8LU
United Kingdom
Contact person: Karen Gubbins
Telephone: +44 3002446718
E-mail: karen.gubbins@gov.scot
NUTS code: UKM

I.2)Information about joint procurement

The contract is awarded by a central purchasing body

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Services to Develop SPM

Reference number: SP-18-029

II.1.2)Main CPV code

72000000

II.1.3)Type of contract

Supplies

II.1.4)Short description:

Social Security Scotland is the new social security agency in Scotland. Responsibility for some social security benefits is transferring from the UK Government to Scottish Ministers on a phased basis over the next few years. Social Security Scotland has already invested in a case management platform, IBM’s Social Program Management (SPM) Platform, for the first wave of benefits, and work is already underway to develop, configure and integrate SPM for those first benefits.

We now require support to develop, configure and integrate SPM for the disability benefits that will transfer to Scottish Ministers. The disability benefits are more complex than the benefits that are being delivered in the first wave and will require more sophisticated configuration of SPM and greater levels of integration between SPM and other systems. The Supplier will work as part of a multidisciplinary delivery team alongside Scottish Government resource and other Suppliers.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:

II.2.2)Additional CPV code(s)

72000000

II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

Support for Development and Integration Of Case Management and Benefits Calculation Platform.

Social Security Scotland is the new social security agency in Scotland. Responsibility for some social security benefits is transferring from the UK Government to Scottish Ministers on a phased basis over the next few years. Social Security Scotland has already invested in a case management platform, IBM’s Social Program Management (SPM) Platform, for the first wave of benefits, and work is already underway to develop, configure and integrate SPM for those first benefits.

We now require support to develop, configure and integrate SPM for the disability benefits that will transfer to Scottish Ministers. The disability benefits are more complex than the benefits that are being delivered in the first wave and will require more sophisticated configuration of SPM and greater levels of integration between SPM and other systems. The Supplier will work as part of a multidisciplinary delivery team alongside Scottish Government resource and other Suppliers.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Technical / Weighting: 60
Price – Weighting: 40
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

Option for 2 x 1 year extension periods

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged minimum number: 5
Objective criteria for choosing the limited number of candidates:

Objective criteria for choosing the limited number of candidates:

This procedure will be conducted via the Public Contracts Scotland-Tender (PCS-T) Portal. All queries must be made via the PCS-T messaging system. For further instructions, please refer to the ESPD Guidance document attached to this project in PCS-T.

We will apply a two stage process:

Stage 1: Pre-Qualification via the ESPD. The ESPD asks bidders general questions; when completing, bidders must have regard for the statements in this Notice that detail specific requirements. For each lot, bidders must:

(a) Pass the Minimum Standards in ESPD Sections 4A, 4B, and 4D in the PCS-T Qualification envelope. Statements for these questions can be found in Sections III.1.1, III.1.2, and III.1.3 of this Notice and are the same for all lots.

(b) Complete the scored ESPD Section 4C (Technical and Professional ability) found in the PCS-T Technical envelope. Statements for these questions can be found in Section III.1.3 of this Notice and are the same for all lots. Section 4C will be scored as per the scoring methodology detailed below. The 6 highest scoring bidders, who score 50 percent and above, will be invited to submit a tender.

Stage 2: Invitation to Tender (ITT) and submission of shortlisted bidder tender returns. These must be received no later than the date and time detailed within the ITT documentation.

Objective Criteria for Shortlisting — ESPD 4C question scoring methodology:

0 – Unacceptable. Nil or inadequate response. Fails to demonstrate previous experience/capacity/capability relevant to this criterion.

1 – Poor. Response is partially relevant but generally poor. The response shows some elements of relevance to the criterion but contains insufficient/limited detail or explanation to demonstrate previous relevant experience/ capacity/capability.

2 – Acceptable. Response is relevant and acceptable. The response demonstrates broad previous experience, knowledge and skills/capacity/capability but may lack in some aspects of similarity e.g. previous experience, knowledge or skills may not be of a similar nature.

3 – Good. Response is relevant and good. The response is sufficiently detailed to demonstrate a good amount of experience, knowledge or skills/capacity/capability relevant to providing similar services to similar clients.

4 – Excellent. Response is completely relevant and excellent overall. The response is comprehensive, unambiguous and demonstrates thorough experience, knowledge or skills/capacity/capability relevant to providing similar services to similar clients.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: yes
Description of options:

Option for 2 x 1 year extension periods

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Bidders will be required to provide examples of services carried out during the past 3 years that demonstrate that you have experience in delivering Social Programme Management (SPM) projects/services which are similar in value and complexity to this one.

III.1.2)Economic and financial standing

List and brief description of selection criteria:

4B.4 Bidders will be required to state the value(s) for the following financial ratio (s): Current Ratio

The acceptable range for each financial ratio is:

Current Ratio equal to or greater than 0,98

The ratio will be calculated as follows:

Current Ratio = Current Assest/Current Liabilities

4B.5.1 It is a requirement of this contract that bidders hold, or can obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below:

— Employers (Compulsory) Liability Insurance = [2 000 000] GBP,

— Public Liability Insurance = [2 000 000] GBP,

— Professional Indemnity Insurance = [5 000 000] GBP.

III.1.3)Technical and professional ability

List and brief description of selection criteria:

Bidders will be required to provide examples of services carried out during the past 3 years that demonstrate that you have experience to deliver the services described in part 11.2.4 of the OJEU Contract Notice which are similar in value and complexity.

Bidders should include the following details in their service provision examples:

— detailed description of the service (including detail of whether the service was reactive or non-reactive),

— value of the contract/service,

— contract period.

Interested parties are required to either have ISO 27001 or show examples of working to industry standards and best practices (e.g. National Cyber Security Centre (NCSC) guidelines, Amazon web services best practices, social programme management best practices) to ensure cyber security across the development process.

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract

III.2.2)Contract performance conditions:

In accordance with the Terms and Conditions of Contract.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Restricted procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 29/10/2018
Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 15/11/2018

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

Note: Bidders are required to complete and return the attached Non Disclosure Agreement together with their request to participate.

Scottish Government reserves the right to place additional work, that will not be stipulated in the original statement of requirement, on the basis that the scope of the new services will consist of the repetition of similar services performed by the supplier to whom is awarded the original contract. Such services will be in conformity with the basic project which the original contract will be awarded.

The extent of the additional services will be limited to works required to support the delivery of benefits and will be a repetition of similar services performed by the supplier to whom is awarded the original contract.

The conditions whereby further services would be called upon are if it is identified that further development of Social Program Management (SPM) or service related to the support and or maintenance of SPM is required.

The total cost of the additional work will not exceed 100 % of the original Contract value.

The buyer is using PCS-Tender to conduct this PQQ exercise. The Project code is 11813. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343

A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363

Community benefits are included in this requirement. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361

A summary of the expected community benefits has been provided as follows:

Community benefits.

The Scottish Government is committed to contributing to the social, economic and environmental well-being of the people of Scotland. The Government has five objectives that underpin its core purpose — to create a more successful country, with opportunities for all of Scotland to flourish, through increasing sustainable economic growth. The successful contractor will be expected to present a community benefit proposal with their tender detailing how, in the event that they should be successful in winning the contract, they will address the following community benefit themes:

— engagement with young people via schools/HEFE institutions with the objective of encouraging young people to pursue careers within the IT industry,

— detail any specific actions, deliverables and resources to be utilised, along with accompanying timescales for delivery and a description of who will benefit from the proposal.

If successful the winning bidder(s) will discuss the content of their community benefit proposal and agree a plan for the delivery of the agreed community benefits which will become a condition of the contract and will be monitored as part of the contract management process.

Any proposed benefit will be:

— a direct result of this contract and not attributable to any other contract,

— related to the subject matter of the contract (in terms of being a community benefit deliverable that will be secured by the successful tenderer in their approach to and performance of the contract),

— clearly defined within the tender response with a quantifiable output which can be monitored (e.g. 3 work experience placements will be offered to school pupils for a duration of 1 week each during the month of September).

Community benefits proposed can fall into the following categories:

— subcontracting opportunities: (for example, enabling those involved in the SME, third sector or supported business sectors to become involved in delivery through initiatives to advertise your sub-contract requirements and/or initiatives to engage with such sectors in your delivery of the contract)

— training: (for example, training that you will undertake and which will be achieved, within your organisation, our organisation or elsewhere as part of your delivery of the contract),

— recruitment: (for example, any initiatives you will undertake, as a result of obtaining and then in performance of the contract, to recruit from disadvantaged groups and/or to create opportunities for disadvantaged groups or those seeking work-experience),

— opportunities which otherwise improve the economic, social or environmental wellbeing of the authority’s area in a way additional to the main purpose of the contract.

The following categories of potential community benefits have been identified as being most likely relevant, appropriate and deliverable for this contract (this list is not exhaustive).

Opportunities to secure/deliver, in the course of performance of the contract:

— vocational training to up-skill the existing workforce,

— equality and diversity initiatives,

— sub-contracting opportunities available to SMEs, the third sector supported businesses,

— work with schools, colleges and universities offering work experience for those who are young/out of work,

— proposals to share learning across the supply chain or within educational institutions,

— complementary services / activities that assist community based organisations.

(SC Ref:556903)

VI.4)Procedures for review

VI.4.1)Review body

Scottish Government
Victoria Quay, Leith
Edinburgh
EH6 6QQ
United Kingdom
Telephone: +44 1312447556Internet address: http://www.scotland.gov.uk
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

26/09/2018

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