Social Services Tender

Social Services Tender

Practical Support Services For Older People.

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Opportunity Status: Open
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Opportunity Details
Opportunity Title UK-London: Social services.
Buying Organisation Procure4London
Website www.procure4london.com
Opportunity Method Notice Only
Opportunity Type Other supply chain (public sector)
Nature of Opportunity Services
Estimated contract value (GBP) Not disclosed
Important information This is a ‘Notice Only’ Opportunity. Do not respond to it on CompeteFor – instead follow the Buyer’s instructions below.
Description About the Opportunity:
UK-London: Social services.

Section I: Contracting Authority
I.1)Name, Addresses and Contact Point(s):
The London Borough of Barnet North London Business Park, Oakleigh Road South, London, N11 1NP, United Kingdom Tel. +44 08452707098, Email: gary.calderwood@barnet.gov.uk, URL: www.barnet.gov.uk Attn: Gary Calderwood Electronic Access URL: www.supply4london.com Electronic Submission URL: www.supply4london.com

Further information can be obtained at: As Above
Specifications and additional documents: As Above
Tenders or requests to participate must be sent to: As Above

I.2)Type of the contracting authority:
Regional or local authority

I.3) Main activity:
General Public Services

I.4) Contract award on behalf of other contracting authorities:
The contracting authority is purchasing on behalf of other contracting authorities: No

Section II: Object Of The Contract: SERVICES
II.1)Description
II.1.1)Title attributed to the contract by the contracting authority: Practical Support Services For Older People
II.1.2)Type of contract and location of works, place of delivery or of performance: SERVICES
Service Category: 25

II.1.3) Information about a public contract, a framework or a dynamic purchasing system:The notice involves a public contract

II.1.5)Short description of the contract or purchase:
Social services. Welfare services for the elderly. Practical Support Services for Older People (Handyperson, Home from Hospital and Later Life Planning Services)

Barnet Council is seeking to commission three practical support services to support the prevention and personalisation agenda in Adult Social Care and Health.

The Council wishes to invite expressions of interest from organisations and consortia able to provide a modern, inclusive and innovative package of older people’s support services to complement its reconfiguration of day opportunities services for older people.

Practical support services will contribute to the achievement of Adult Social Care and Health’s strategic priorities of driving forward improvements in the health and wellbeing of our population by ‘Keeping Well, Keeping Independent’. It is intended that these services will provide timely interventions at the right moment and therefore help to enable people to continue to live independently at home.

Service delivery will be underpinned by key principles of:

?Enabling people to return home safely and remain safely at home
?Prevention of hospital admissions or admissions to permanent care
?Enabling timely consideration of and planning in response to the factors which contribute to an active and healthy later life
?Promoting independence and positive experience of services
?Increasing numbers of trained volunteers
?Improving partnership working and integration across healthcare services

We are particularly interested to hear if providers have new and innovative ways of delivering these types of support.

Contracts are to be awarded from May 2013 for 3 years with an opportunity to extend the period for a further 2 years, subject to review.

The tender opportunity comprises of two seperate Lots:

Lot 1: Home from Hospital and Handyperson
Lot 2: Later Life Planning

Organisations are invited to bid for one or both lots.

II.1.6)Common Procurement Vocabulary:
85320000 – Social services.

85311100 – Welfare services for the elderly.

II.1.7) Information about Government Procurement Agreement (GPA):
The contract is covered by the Government Procurement Agreement (GPA): No
II.1.8)Lots:
This contract is divided into lots: Yes
If yes, tenders should be submitted for: One or more lots

II.1.9)Information about variants:
Variants will be accepted: No

II.2)Quantity Or Scope Of The Contract
II.2.1)Total quantity or scope:
Suppliers must provide responses to the Questionnaire in Tender Box AG4GB3W494 before completing the Lot specific Method Statement questions. Failure to complete the Questionnaire in its entirety will result in bidders being removed from the process and their Lot specific responses not being taken further.

Scores from the Questionnaire will be combined with the scores from the Lot specific Method Statements to calculate the overall score for each Lot.
Estimated value excluding VAT:
Range between: 620,000 and 660,000
Currency: GBP

II.2.2)Options: Not Provided
II.2.3)Information about renewals:
This contract is subject to renewal: Not Provided
II.3)Duration Of The Contract Or Time-Limit For Completion
Duration in months: 36 (from the award of the contract)

Information About Lots

Lot No: 1
Title: Handyman and Home from Hospital – Tender Box – TM638497T2

1)Short Description:
Handyperson:

Help with large or small jobs around the home to make sure it’s safe, warm and in good repair. Key features include:

? Available across Barnet
? Help with a range of small jobs around the home and garden (plumbing, decorating, removal of furniture, smoke alarms, gardening)
? Help to choose an approved contractor if a home needs bigger repairs and maintenance – and a checking service on the contractor’s bill and standard of work
? Advice and help to make a home secure to reduce the risk of burglary
? Help to get adaptations such as rails or stair lifts so residents can get about safely in their home
? Help to apply for grants if one can’t afford the adaptations needed
? Referrals to other agencies/services for people needing specialist assistance

Home from Hospital:

Help with moving back home from hospital once your medical needs have been met. The key features are as follows:

? Available across Barnet
? Emotional and practical support
? Assistance with shopping/collecting prescriptions etc.
? Food parcel on the day of discharge
? Assistance with bills/paperwork that may have accumulated during a stay in hospital
? Liaison with other services
? Escort to hospital visits, GP, etc

2)Common Procurement Vocabulary:
85320000 – Social services.
85311100 – Welfare services for the elderly.

3)Quantity Or Scope: Not Provided

Value range between: 190,000 and 210,000
Currency: GBP

4)Indication About Different Date For Start Of Award Procedures And/Or Duration Of The Contract Not Provided

5)Additional Information About Lots:
Organisations are invited to bid for one or both Lots. Contracts will be available for an initial three-year period with the possibility of extension following review for a further two years. It is intended that services will commence in May 2013.
Lot No: 2
Title: Later Life Planning – Tender Box – C5CPJ739R4

1)Short Description:
Later Life Planning:

Information and advice to enable people to plan for later life. Can be seen as a ‘triage’ service to assist in a healthy and active lifestyle for older people, referring them to the necessary services when a person’s needs become greater than they can manage themselves. Key features include:

? Available across Barnet
? Be bespoke to older people
? Be accessible at a local level and throughout the Borough
? Be offered via telephone or face to face contact or via a home visit
? Look beyond the initial problems to help with other areas of a person’s life, thus giving a holistic view
? Offer a centre of expertise, building on local and national knowledge
? Be a one-stop-shop for available resources and services, picking up on trends and unmet demand
? Work with GPs and other health and social care professionals to find people who could benefit from service (case finding)
? Build networks of support based on reciprocity and mutuality e.g. neighbours helping each other
? Know what networks, services and activities are being arranged at a Neighbourhood level and support people to access these
? Where no suitable service exists, working with the Neighbourhood services, connect up people to start these
? Creates platforms for sharing tips, opinions and making connections with other people
? Encourage people to access the NHS Health Check service (see below)
? Act as a ‘wayfinder’, assisting people to negotiate health and social care services for older people

2)Common Procurement Vocabulary:
85320000 – Social services.
85311100 – Welfare services for the elderly.

3)Quantity Or Scope: Not Provided

Value range between: 430,000 and 450,000
Currency: GBP

4)Indication About Different Date For Start Of Award Procedures And/Or Duration Of The Contract Not Provided

5)Additional Information About Lots:
Organisations are invited to bid for one or both Lots. Contracts will be available for an initial three-year period with the possibility of extension following review for a further two years. It is intended that services will commence in May 2013.
Section III: Legal, Economic, Financial And Technical Information
III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
Not Provided

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
Not Provided

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
Not Provided

III.1.4)Other particular conditions:
The performance of the contract is subject to particular conditions: No
III.2)Conditions For Participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers:
The Authority will apply all the offences listed in Article 45(1) of Directive 2004/18/EC (implemented as Regulation 23(1) of the Public Contract Regulations (PCR) 2006 in the UK) and all of the professional misconducts listed at Article 45(2) of Directive 2004/18/EC (see also Regulation 23(2) in the PCR 2006) to the decision of whether a Candidate is eligible to be invited to tender.

A full list of these criteria are at http://www.supply4london.gov.uk/delta/project/reasonsForExclusion.html#pcr

Candidates will be required to answer these questions as part of the qualification process. For candidates who are registered overseas, you will need to declare if you have any offences/misconduct under your own countries laws, where these laws are equivalent to the Regulation 23 lists. Candidates who have been convicted of any of the offences under Article 45(1) are ineligible and will not be selected to bid, unless there are overriding requirements in the general interest for doing so. Candidates who are guilty of any of the offences, circumstances or misconduct under Article 45(2) may be excluded from being selected to bid at the discretion of the Authority.

III.2.2)Economic and financial capacity
Economic and financial capacity – means of proof required:
(a) appropriate statements from banks or, where appropriate, evidence of relevant professional risk indemnity insurance;
(b) the presentation of balance-sheets or extracts from the balance-sheets, where publication of the balance-sheet is required under the law of the country in which the economic operator is established;
(c) a statement of the undertaking’s overall turnover and, where appropriate, of turnover in the area covered by the contract for a maximum of the last three financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information on these turnovers is available.

III.2.3)Technical capacity
Technical capacity – means of proof required
(b) a list of the principal deliveries effected or the main services provided in the past three years, with the sums, dates and recipients, whether public or private, involved. Evidence of delivery and services provided shall be given: – where the recipient was a contracting authority, in the form of certificates issued or countersigned by the competent authority, – where the recipient was a private purchaser, by the purchaser’s certification or, failing this, simply by a declaration by the economic operator;
(c) an indication of the technicians or technical bodies involved, whether or not belonging directly to the economic operator’s undertaking, especially those responsible for quality control and, in the case of public works contracts, those upon whom the contractor can call in order to carry out the work;
(d) a description of the technical facilities and measures used by the supplier or service provider for ensuring quality and the undertaking’s study and research facilities;
(f) the educational and professional qualifications of the service provider or contractor and/or those of the undertaking’s managerial staff and, in particular, those of the person or persons responsible for providing the services or managing the work;
(g) for public works contracts and public services contracts, and only in appropriate cases, an indication of the environmental management measures that the economic operator will be able to apply when performing the contract;
(h) a statement of the average annual manpower of the service provider or contractor and the number of managerial staff for the last three years;
(j) an indication of the proportion of the contract which the services provider intends possibly to subcontract;

III.2.4)Information about reserved contracts: Not Provided
III.3)Conditions Specific To Service Contracts
III.3.1)Information aboout a particular profession:
Execution of the service is reserved to a particular profession: No
III.3.2)Staff responsible for the execution of the service:
Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: No
Section IV: Procedure
IV.1)Type Of Procedure
IV.1.1)Type of procedure: Open

IV.2)Award Criteria
IV.2.1)Award criteria:
The most economically advantageous tender in terms of
The criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction:
An electronic auction will be used: No

IV.3)Administrative Information
IV.3.1)File reference number attributed by the contracting authority: 50590
IV.3.2)Previous publication(s) concerning the same contract: No

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document:

Payable documents: No

IV.3.4)Time-limit for receipt of tenders or requests to participate
Date: 05/02/2013
Time: 14:00
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up: English

IV.3.7)Minimum time frame during which the tenderer must maintain the tender Not Provided
IV.3.8)Conditions for opening tenders
Not Provided

Section VI: Complementary Information

VI.1)This Is A Recurrent Procurement: No
VI.2)Information about European Union funds:
The contract is related to a project and/or programme financed by European Union funds: No
VI.3)Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs).However, any selection of tenderers will be based solely on the criteria set out for the procurement,and the contract will be awarded on the basis of the most economically advantageous tender.The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement,and the contract will be awarded on the basis of the most economically advantageous tender. Suppliers must read through this set of instructions and follow the process to respond to this opportunity.

The information and/or documents for this opportunity are available on supply4london.com.

You must register on this site to respond, if you are already registered you will not need to register again, simply use your existing username and password. Please note there is a password reminder link on the homepage.

Suppliers must log in, go to your Response Manager and add the following Access Code: AG4GB3W494. Please ensure you follow any instruction provided to you here.

The deadline for submitting your response(s) is 5th February 2013, 2.00p.m. Please ensure that you allow yourself plenty of time when responding to this opportunity prior to the closing date and time, especially if you have been asked to upload documents. If you experience any technical difficulties please contact the Procure4london Helpdesk on call 0845 270 7098 or email helpdesk@supply4london.com.

It is the authority ‘s view that the Acquired Rights Directive 2001/23/EC and/or the Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) is likely to apply.

The contract will be for 3 (three) years with the option to extend for a further 2 (1+1) years starting from the date on which the services commence.

Organisations are invited to bid for one or both Lots. GO-20121214-PRO-4455656 TKR-20121214-PRO-4455655

VI.4)Procedures For Appeal
VI.4.1)Body responsible for appeal procedures:
The London Borough of Barnet North London Business Park, Oakleigh Road South, London, N11 1NP, United Kingdom Tel. +44 02083592000, URL: www.barnet.gov.uk

VI.4.2)Lodging of appeals: The Authority will incorporate a standstill period of at least 10 days following electronic or facsimile notification of award of a contract to tenderers in accordance with Regulation 32A of the Public Contract (Amendment) Regulations 2009 (The Regulations). The Regulations also provide time limits and remedies for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules. The general time limits for redress require proceedings to be started promptly and not more than 3 months from the date when grounds for taking proceedings arose. The special time limits for a declaration of contract ineffectiveness are 30 days from notification of the aggrieved tenderer that the contract has been concluded or if later was informed of a summary of the relevant reasons for the award of contract. In all cases action must be taken in the High Court (England, Wales and Northern Ireland).

VI.4.3)Service from which information about the lodging of appeals may be obtained:
Not Provided

VI.5) Date Of Dispatch Of This Notice: 14/12/2012

ANNEX A

Delivery point United Kingdom
Business Categories
  1. Social Services
CompeteFor response deadline 05/02/2013 00:00
Estimated tender close date 05/02/2013
Additional information for bidders Include any special notes for bidders To respond to this opportunity please register and log in as a supplier to www.procure4london.com. For any further information please contact the awarding authority or the Procure4London helpdesk.

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