Soft Facilities Management Framework Greater London

Soft Facilities Management Framework Greater London

The Mayor’s Office for Policing and Crime as the contracting authority is tendering for soft services for facilities management.

United Kingdom-London: Building and facilities management services

2017/S 096-189225

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

The Mayor’s Office for Policing and Crime MOPAC
n/a
City Hall,The Queens Walk, More Lane
London
SE1 2AA
United Kingdom
Contact person: Paul Homshaw
Telephone: +44 1372863451
E-mail: fmintegrator_sourcing@kbr.com
NUTS code: UK
I.2)Joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=20138&B=BLUELIGHT
Additional information can be obtained from another address:
The Mayor’s Office for Policing and Crime C/O Metropolitan Police Service Contractors
11 Floor, Empress State Building, Empress Approach, Lillie Road
London
SW6 1TR
United Kingdom
Contact person: Paul Homshaw
Telephone: +44 1372865000
E-mail: FMIntegrator_Sourcing@kbr.com
NUTS code: UKInternet address(es):Main address: https://www.london.gov.uk/what-we-do/mayors-office-policing-and-crime-mopac
Tenders or requests to participate must be submitted electronically via: https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=20138&B=BLUELIGHT
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Public order and safety

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Framework agreement for the provision of soft facilities management (FM) services.

II.1.2)Main CPV code

79993000

II.1.3)Type of contract

Services

II.1.4)Short description:

The Mayor’s Office for Policing and Crime as the contracting authority is tendering for soft services for facilities management. The Estate covers the 32 boroughs within Greater London and a number of locations on the outskirts.

The Framework consists of 5 Lots

Lot 1 The provision of cleaning services

Lot 2 The provision of grounds maintenance services

Lot 3 The provision of laundry and cell blanket services

Lot 4 The provision of security, mail, porterage, and front of house services

Lot 5 The provision of pest control services

Suppliers may bid for one lot, a selection of lots, or all of the lots

This framework is open for use by the following organisations:

Mayor’s Office for Policing and Crime (MOPAC)

London Fire and Emergency Planning Authority (LFEPA)

London Fire and Emergency Planning Authority will have the right to call-off under the framework agreement. However, MOPAC are unable to give an accurate indication of the demand.

II.1.5)Estimated total value

Value excluding VAT: 311 500 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: yes
Tenders may be submitted for all lots
II.2)Description

II.2.1)Title:

The provision of cleaning services

Lot No: 1

II.2.2)Additional CPV code(s)

30192400
39511100
39830000
42716000
45452000
60160000
64000000
64121100
64122000
75000000
75240000
75241000
77000000
77310000
77314000
79000000
79520000
79571000
79700000
79710000
79990000
79992000
79993100
90000000
90520000
90900000
90911000
90911100
90911200
90911300
90914000
90918000
90919000
90919100
90919200
90920000
90922000
98310000
98311000
98311100
98311200
98312000
98340000
98341100
98341120

II.2.3)Place of performance

NUTS code: UK
Main site or place of performance:

UK mainland mainly within the Greater London area.

II.2.4)Description of the procurement:

Provide a hygienic and supportive environment for all users through the provision of cleaning services. The cleaning service includes but not limited to:

— Planned routine cleaning

— Reactive cleaning

— Periodic planned cleaning

— Provision of consumables

— Provision of consumables via call-off by MPS business groups

— Provision of other services and consumables related to cleaning and cleaning services

The service requires the above cleaning to be carried out across the estate which may include, but is not limited to, the following functional areas:

— Front offices and receptions

— Office accommodation

— Bathrooms, toilets, showers & wash areas

— Operational/overflow custody suites

— Window cleaning

— Decommissioned custody suites

— Victim examination suites and child support units

— 24 Hour communication centres (such as CCCs and police control rooms)

— Catering areas (excluding kitchens and severing areas)

— Industrial areas (includes workshops, garages, boatyards, helicopter pads etc.)

— Store rooms/drying rooms

— Residential accommodation

— Firing ranges (not including de-leading)

— Custody dog kennels & runs

— Forensic drying rooms and forensic examination rooms

— Gyms and dojo rooms

— Deep archive stores and property stores

— External public access areas, hard standing areas, back yards and light wells

— PC monitors and stands any other IT equipment cleaning, such as keyboards, PCs, etc. will be on a call-off basis)

The duration of this framework agreement is 48 months

The call off duration will be fixed for 36 or 60 months at the discretion of the Authority with up to two 12 month optional extensions

The value of MOPAC expenditure for this lot anticipated to be between £69,500,000

and £127,500,000.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 159 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 8
Objective criteria for choosing the limited number of candidates:

Object criteria for choosing the limited number of candidates: Highest scoring suppliers and compliance to SSQ criteria.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: yes
Description of options:

Description of these options:

To extend the 36 or 60 month term of the call off agreements by up to two 12 months at the sole discretion of the MOPAC / MPS.

Number of possible renewals: 2.

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

All communication must be via the Bluelight Portal.

II.2)Description

II.2.1)Title:

The provision of grounds maintenance services

Lot No: 2

II.2.2)Additional CPV code(s)

30192400
39511100
39830000
42716000
45452000
60160000
64000000
64121100
64122000
75000000
75240000
75241000
77000000
77310000
77314000
79000000
79520000
79571000
79700000
79710000
79990000
79992000
79993100
90000000
90520000
90900000
90911000
90911100
90911200
90911300
90914000
90918000
90919000
90919100
90919200
90920000
90922000
98310000
98311000
98311100
98311200
98312000
98340000
98341100
98341120

II.2.3)Place of performance

NUTS code: UKI
NUTS code: UK
Main site or place of performance:

Mainlaind UK mainly in the Greater London Area.

II.2.4)Description of the procurement:

Lot: 2 — The provision of grounds maintenance services:

Provide a grounds maintenance service which is responsive to seasonal weather and growing conditions. The service shall apply in various degrees of provision, and to differential service levels across the range of properties within the estate.

The grounds maintenance service consists of, but is not limited to, the following services:

— General horticultural service to soft landscaped areas

— Mature tree maintenance

— Immature trees (generally shrubs and hedges)grassed areas

— Green roofs

— Beds, borders, tubs, hanging baskets, etc.

— Beds, borders, brick / concrete free standing and fixed troughs & tubs, hanging baskets

— Internal plants

— General external cleanliness to external structures and surfaces

— Winter gritting and snow clearance

— Responsive service to events such as fallen trees and other hazards

— Provision of internal planting and Christmas decorations

— Responsive service to events such as fallen trees and other hazards, including notification of trees or vegetation posing a risk or threat to the MOPAC Estate from neighbouring properties.

— Identification and recording of any protected animal species or non-native invasive plant species occurring on the estate

— Provision of all other related grounds maintenance goods and services

The duration of this framework agreement is 48 months

The call off duration will be fixed for 36 or 60 months at the discretion of the Authority with up to two 12 month optional extensions

The value of MOPAC expenditure for this lot anticipated to be between £4,000,000

and £8,000,000.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 10 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 8
Objective criteria for choosing the limited number of candidates:

Highest scoring suppliers and compliance to SSQ criteria.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: yes
Description of options:

Description of these options:

To extend the 36 or 60 month term of the call off agreements by up to 2 12-months at the sole discretion of the MOPAC / MPS.

Number of possible renewals: 2.

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description

II.2.1)Title:

The provision of laundry and cell blankets

Lot No: 3

II.2.2)Additional CPV code(s)

30192400
39511100
39830000
42716000
45452000
60160000
64000000
64121100
64122000
75000000
75240000
75241000
77000000
77310000
77314000
79000000
79520000
79571000
79700000
79710000
79990000
79992000
79993100
90000000
90520000
90900000
90911000
90911100
90911200
90911300
90914000
90918000
90919000
90919100
90919200
90920000
90922000
98310000
98311000
98311100
98311200
98312000
98340000
98341100
98341120

II.2.3)Place of performance

NUTS code: UKI
NUTS code: UK
Main site or place of performance:

Mainland UK mainly Greater London.

II.2.4)Description of the procurement:

The Authority requires the supplier to provide a cell blanket laundry services to respond to the needs of its custody suites and associated areas. The laundry services must consist of, but is not limited to:

— Purchasing and managing the stock of cell blankets and custody towels.

— Purchasing and managing the stock of linen (including; bottom sheets, top sheets, pillow cases, blankets, bed spreads, and mattress protectors) for residential properties.

— Laundering of the cell blankets, custody towels linen and other sundry items.

— Manage the supply and storage of a central contingency stock of clean cell blankets for emergency call off by the Authority, as required.

— Provision of all other related laundry and cell blankets goods and services.

The duration of this framework agreement is 48 months.

The call off duration will be fixed for 36 or 60 months at the discretion of the Authority with up to two 12 month optional extensions.

The value of MOPAC expenditure for this lot anticipated to be between 3 000 000 GBP and 6 500 000 GBP

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 8 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 8
Objective criteria for choosing the limited number of candidates:

Highest scoring suppliers and compliance to SSQ criteria.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: yes
Description of options:

Description of these options:

To extend the 36 or 60 month term of the call off agreements by up to two 12 months at the sole discretion of the MOPAC / MPS.

Number of possible renewals: 2.

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description

II.2.1)Title:

The provision of security, mail, porterage, and front of house services

Lot No: 4

II.2.2)Additional CPV code(s)

30192400
39511100
39830000
42716000
45452000
60160000
64000000
64121100
64122000
75000000
75240000
75241000
77000000
77310000
77314000
79000000
79520000
79571000
79700000
79710000
79990000
79992000
79993100
90000000
90520000
90900000
90911000
90911100
90911200
90911300
90914000
90918000
90919000
90919100
90919200
90920000
90922000
98310000
98311000
98311100
98311200
98312000
98340000
98341100
98341120

II.2.3)Place of performance

NUTS code: UKI
NUTS code: UK
Main site or place of performance:

Mainland UK mainly Greater London Area.

II.2.4)Description of the procurement:

The provision of security, mail, porterage, and front of house services:

The Authority requires the provision of a full (planned and reactive) security guarding, mail, porterage and front of house services. The planned and reactive services shall be provided on a 24/7/365 basis across the MPS Estate, The Estate covers the 32 boroughs of the Greater London area, and a number of other locations. The requirements for security services include, but are not limited to, the following:

Security services

— A staffed security presence, controlling access, egress and patrolling sites.

— Reporting of security incidents and suspicious activity.

— Reporting of security system failures at sites.

— Closed Circuit Television (CCTV) monitoring, operation and review.

— Operating site-based security management systems.

— Provision, installation, operation and management of site based electronic patrol monitoring systems for audit and reporting purposes.

— The implementation & assistance with fire and bomb threat evacuations (in conjunction with The Authority).

— Vacant site security guarding.

— Provision of all other security services relating to the Authority’s Estate.

Mail

The receipt, sorting and regular internal distribution of mail within the sites (including small items such as courier-delivered packages, mobile telephones, batteries and toner cartridges being sent for recycling) The requirements for mail services include, but are not limited to, the following:

— Sorting and delivering mail items from multiple sources, including the MPS Dispatch Service,

— Mail screening contractors, couriers and legal document delivery services.

— Franking of outgoing mail in preparation for external mail service collection and for collection by external courier services.

Porterage services

The Authority requires a porterage service that offers a timely, responsive and pro-active system for receipt and movement of materials and goods around and between the sites. The Supplier shall provide integrated and flexible porterage service that support the Authority’s business for the movement of materials and goods in a safe and professional manner.

The requirements for the porterage services include, but are not limited to:

— Conference room set-ups, movement of supplies, stationery and large mail parcels within the sites.

— Provision of porterage services to the sites and during the service times identified in the building services matrix.

— Receipt of all inward goods, to include, but not be limited to; supplies, stationery, internal deliveries (no single item to weigh greater than 25kg)

Front of house services The supplier shall act as the first point of contact between the Authority and users on arrival at an Authority site. The reception services shall provide an efficient and welcoming reception presence which will include, but not be limited to, the following:

— Meeting and greeting official visitors.

— Issuing and collecting returned visitor passes.

— Resolving visitor and staff queries.

— Maintaining the image and efficiency of the reception area.

— Programming security access passes for local access systems (at specified sites).

The duration of this framework agreement is 48 months.

The call off duration will be fixed for 36 or 60 months at the discretion of the Authority with up to two 12 month optional extensions.

The value of MOPAC expenditure for this lot anticipated to be between 57 000 000 GBP

and 105 000 000 GBP

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 131 500 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 8
Objective criteria for choosing the limited number of candidates:

Highest scoring suppliers and compliance to SSQ criteria.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: yes
Description of options:

Description of these options:

To extend the 36 or 60 month term of the call off agreements by up to two 12 months at the sole discretion of the MOPAC / MPS.

Number of possible renewals: 2.

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description

II.2.1)Title:

The provision of pest control services

Lot No: 5

II.2.2)Additional CPV code(s)

30192400
39511100
39830000
42716000
45452000
60160000
64000000
64121100
64122000
75000000
75240000
75241000
77000000
77310000
77314000
79000000
79520000
79571000
79700000
79710000
79990000
79992000
79993100
90000000
90520000
90900000
90911000
90911100
90911200
90911300
90914000
90918000
90919000
90919100
90919200
90920000
90922000
98310000
98311000
98311100
98311200
98312000
98340000
98341100
98341120

II.2.3)Place of performance

NUTS code: UKI
NUTS code: UK
Main site or place of performance:

Mainland UK mainly Greater London Area.

II.2.4)Description of the procurement:

The provision of pest control services:

The provision of planned and reactive services for all types of pest control on a 24/7/365 basis. Except where response times dictate an urgent attendance, work will normally be carried out between 08:00 and 18:00 to the MOPAC Estate. The Estate covers 32 boroughs within the Greater London area, and a number of other locations, more fully defined in the scope of works section.

The Supplier shall provide safe, efficient and, where possible, humane methods of catching, destroying and safely disposing of pests. The pest control service shall ensure all insect and rodent control systems shall be tamper resistant.

Planned Services

— The Supplier shall provide an effective service for deterring pigeons from the roosting, nesting or general perching

— To carry out an ongoing annual maintenance programme to fly a hawk on a weekly basis

Reactive Services

The Supplier shall provide a discrete reactive maintenance service, to respond to infestations from a full range of pests. Typical pests that have historically been experienced on the MOPAC Estate include, but are not limited to, the following:

— Insects including: flies, cockroaches, wasps and hornets, stored product insects such as moths, lice and mites, biscuit beetles, ants, fleas, dermestida (cleoptera),

— Rodents / mammals including: rats, mice, grey squirrels, bats (protected — seek advice from Natural England), foxes, moles, rabbits, badgers

— Birds (all nesting birds and their eggs are protected by legislation and must not be damaged, destroyed or moved) including: feral pigeons, magpies and rooks

— Limited reactive residential service

— Provision of any other specialist pest control requirements

The duration of this framework agreement is 48 months

The call off duration will be fixed for 36 or 60 months at the discretion of the Authority with up to two 12 month optional extensions

The value of MOPAC expenditure for this lot anticipated to be between £1,000,000

and £2,500,000.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 3 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 8
Objective criteria for choosing the limited number of candidates:

Highest scoring suppliers and compliance to SSQ criteria.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: yes
Description of options:

Description of these options:

To extend the 36 or 60 month term of the call off agreements by up to 2 12-months at the sole discretion of the MOPAC / MPS.

Number of possible renewals: 2.

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

No.

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

Information and formalities necessary for evaluating if requirements are met:

Specific requirements and information will be provided in the Standard Selection Questionnaire (SSQ) and subsequently the Invitation to Tender (ITT) which can be downloaded by accessing

http://www.bluelight.gov.uk.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Restricted procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with several operators
Envisaged maximum number of participants to the framework agreement: 5
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 22/06/2017
Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 15/08/2017

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

All communication must be via the Bluelight portal. http://www.bluelight.gov.uk

VI.4)Procedures for review

VI.4.1)Review body

Metropolitan Police Service
11th Floor West Empress State Building Empress Approach Lillie Road Earls Court
London
SW6 1TR
United Kingdom
E-mail: Procurementimprovements@met.police.uk
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure

VI.4.4)Service from which information about the review procedure may be obtained

Metropolitan Police Service
11th Floor West Empress State Building Empress Approach Lillie Road Earls Court
London
SW6 1TR
United Kingdom
E-mail: Procurementimprovements@met.police.uk

VI.5)Date of dispatch of this notice:

17/05/2017

 

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