Soft Facilities Management Service at Queen Mary’s Hospital Dartford

Soft Facilities Management Service at Queen Mary’s Hospital Dartford

The key objectives of this procurement is to deliver a single, site wide, soft facilities management service which is cost effective, provides consistent quality and standardises service delivery methods; whilst meeting current NHS guidance and legislation.

United Kingdom-Dartford: Facilities management services

2014/S 091-159074

Contract notice

Supplies

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Oxleas NHS Foundation Trust
Procurement, Pinewood House, Pinewood Place
For the attention of: Mrs Natalie Polyblank
DA2 7WG Dartford
UNITED KINGDOM
Telephone: +44 1322625011
E-mail: natalie.polyblank@oxleas.nhs.uk
Fax: +44 1322625015

Internet address(es):

General address of the contracting authority: www.oxleas.nhs.uk

I.2)Type of the contracting authority

Body governed by public law

I.3)Main activity

Health

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Soft Facilities Management Service at Queen Mary’s Hospital.

II.1.2)Type of contract and location of works, place of delivery or of performance

Supplies
Main site or location of works, place of delivery or of performance: Sidcup.

NUTS code UKI

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

II.1.4)Information on framework agreement

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT:
Range: between 3 000 000 and 4 000 000 GBP

II.1.5)Short description of the contract or purchase(s)

Oxleas provide a wide range of health and social care services in south east London, specialising in community health, mental health and learning disability services. We deliver care to people of all ages and work closely with a variety of partners to ensure that our services are well-integrated and holistic. With a workforce of around 3,500 people, including many highly skilled health and social care professionals, operate from over 125 sites in a variety of locations across the London Boroughs of Bexley, Bromley and Greenwich and into Kent.
Our services include a range of physical health services to adults and children in the community in the boroughs of Bexley and Greenwich. These extend from health visitors working with the very young to district nurses and therapists meeting the physical health needs of older people.
We have been the main provider of specialist mental health care in Bexley, Bromley and Greenwich for more than ten years and have developed a comprehensive portfolio of services in community and hospital settings. We also provide specialist forensic mental health care across south east London and in Kent Prisons, and adult learning disability services in Bexley, Bromley and Greenwich.
We recently took ownership of Queen Mary’s Hospital in Sidcup and are currently embarking on a major re-development of the site. Over the next 3 years we will invest up to GBP 30 million to create a suitable environment in which to deliver high quality patient experience, whilst driving estate efficiency.
Excellent Soft FM services are integral to the delivery of high quality, safe and effective services and support the delivery of the best clinical care to patients. This procurement exercise seeks one Soft FM provider to deliver these services to the clinical service providers and tenants across Queen Mary’s Hospital.
The key objectives of this procurement is to deliver a single, site wide, soft facilities management service which is cost effective, provides consistent quality and standardises service delivery methods; whilst meeting current NHS guidance and legislation.
The Trust requires a contract for the following services:
1. Cleaning (including window cleaning and peripheral services, e.g., emergency response as required and deepcleaning.);
2. Catering – Patient feeding (mainly cook-freeze);
3. Catering – Retail;
4. Portering (Site based);
5. Linen and laundry:
6. Domestic Services including house keeping;
7. Reception;
8. Telephony;
9. Post Room Services;
10. Pest Control;
11. Security (Site internal and external) issuing of access cards;
12. Internal Plants and features;
13. Waste Management (Clinical Waste, Black bag waste, Recycling, pharmaceutical waste and feminine hygiene);
14. Curtain/blind cleaning;
15. Car parking services;
16. Receipt and Distribution;
Landscape gardening is excluded.
Given the ever changing landscape of the NHS and the need to provide an efficient estate response to changing service need, bidders should anticipate changes to both the sites and services during the life of the contract. Bidders will therefore be required to submit a bid by service type e.g. cleaning, catering, security etc. with and without allowance for potential redundancy costs. The bids must reflect the changes that are taking place as part of the redevelopment plans i.e. the reduction of the floor area of the hospital and the new environments being created by the end of 2016. Redundancy may only be considered once all other options to avoid these have been explored and exhausted.
Innovation in the delivery of services income generation opportunities will be positively considered.
The Trust currently has contracts for elements of the Soft FM services at QMH and therefore TUPE may apply.
Please note this contract is a 3 year contract with the option to extend for a further 2 years to bring this in line with other Trust contracts.

If you are interested in applying for this opportunity, please register on the following web site to express your interest, access all relevant documentation, and communicate with the Trust: https://www.supplying2nhs.com/procontract/healthservice/supplier.nsf/frm_opportunity?openForm&contract_id=CONTRACT-9JVF-WEWW13&opp_id=OPP-HIS-9JWF-QG10SO&search_id=&org_id=ORG-DNWC-8PRK7D&from=supplier_home

II.1.6)Common procurement vocabulary (CPV)

79993100034510003951800055520000641100007971000079713000799920009050000090510000905110009051400090524000,90524100905242009052440090900000909100009091100090911200909113009092200098311100983112009834111098341120,983411409851400063712400

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots
II.1.9)Information about variants
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Estimated value excluding VAT:
Range: between 3 000 000 and 4 000 000 GBP

II.2.2)Information about options

Options: no
II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Duration in months: 36 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Any supplier may be disqualified who:
(a) is bankrupt or is being wound up, where his affairs are being administered by the court, where he has entered into an arrangement with creditors, where he has suspended business activities or is in any analogous situation arising from a similar procedure under national laws and regulations;
(b) is the subject of proceedings for a declaration of bankruptcy, for an order compulsory winding up the administration by the court or of an arrangement with creditors or of any other similar proceedings under national laws and regulations;
(c) has been convicted by a judgment which has the force of res judicata in accordance with the legal provisions of the country of any offence concerning his professional conduct;
(d) has been guilty of grave professional misconduct proven by any means which the contract authorities can demonstrate;
(e) has not fulfilled obligations relating to the payment of social security contributions in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority;
(f) has not fulfilled obligations relating to the payment of taxes in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority;
(g) is guilty of serious misrepresentation in supplying the information required under this Section or has not supplied such information;
(h) has been the subject of a conviction for participation in a criminal organization, as defined in Article 2(1) of Council Joint Action 98/733/JHA;
(i) has been the subject of a conviction for corruption, as defined in Article 3 of the Council Act of 26 May 1972 and Article 3(1) of Council Joint Action 98/742/JHA3 respectively;
(j) has been the subject of a conviction for fraud within the meaning of Article 1 of the Convention relating to the protection of the financial interests of the European Communities;
(k) has been the subject of a conviction for money laundering, as defined in Article 1 of Council Directive 91/308/EEC of 10 June 1991 on prevention of the use of the financial system for the purpose of money laundering.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: (a) appropriate statements from banks or, where appropriate, evidence of relevant professional risk indemnity insurance;
(b) the presentation of balance-sheets or extracts from the balance-sheets, where publication of the balance-sheet is required under the law of the country in which the economic operator is established;
(c) a statement of the undertaking’s overall turnover and, where appropriate , of turnover in the area covered by the contract for a maximum of the last three financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information of these turnovers is available.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
(a) a list of the works carried out over the past five years, accompanied by certificates of satisfactory execution for the most important works. These certificates shall indicate the value, date and site of the works and shall specify whether they were carried out according to the rules of the trade and properly completed. Where appropriate, the competent authority shall submit these certificates to the contracting authority direct;
(b) a list of the principal deliveries effected or the main services provided in the past three years, with the sums, dates and recipients, whether public or private, involved. Evidence of delivery and services provided shall be given: – where the recipient was a contracting authority, in the form of certificates issues or countersigned by the competent authority, – where the recipient was a private purchaser, by the purchaser’s certification or, failing this, simply by a declaration by the economic operator;
(c) an indication of the technicians or technical bodies involved, whether or not belonging directly to the economic operator’s undertaking, especially those responsible for quality control and, in the case of public works contracts, those upon whom the contractor can call in order to carry out the work;
(d) a description of the technical facilities and measures used by the supplier or service provider for ensuring quality and the undertaking’s study and research facilities;
(e) where the products or services to be supplied are complex or, exceptionally, are required for a special purpose, a check carried out by the contracting authorities or on their behalf by a competent official body of the country in which the supplier or service provider is established, subject to that body’s agreement, on the production capabilities of the supplier or the technical capacity of the service provider and, if necessary, on the means of study and research which are available to it and the quality control measures it will operate;
(f) the educational and professional qualifications of the service provider or contractor and/or those of the undertaking’s managerial staff and, in particular, those of the person or persons responsible for providing the services or managing the work;
(g) for public works contracts and public services contracts, and only in appropriate cases, and indication of the environmental management measures that the economic operator will be able to apply when performing the contract;
(h) a statement of the average annual manpower of the service provider or contractor and the number of managerial staff for the last three years;
(i) a statement of the tools, plant or technical equipment available to the service provider or contractor for carrying out the contracts;
(j) an indication of the proportion of the contract which the services provider intends possibly to subcontract;
(k) with regard to the products to be supplied: (i) samples, descriptions and/or photographs, the authenticity of which must be certified if the contracting authority so request; (ii) certificates drawn up by official quality control institutes or agencies of recognized competence attesting the conformity of products clearly identified by references to specifications or standards.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Restricted
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

9JVF-WEWW13

IV.3.2)Previous publication(s) concerning the same contract

no

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

9.6.2014 – 12:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

8.5.2014

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

8.5.2014

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