Soft FM Services Tender Cambridge

Soft FM Services Tender Cambridge

Cambridge University Hospitals NHS Foundation Trust, as the Contracting Authority, is tendering for Soft FM Services.

United Kingdom-Cambridge: Facilities management services

2017/S 123-249424

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Cambridge University Hospitals NHS Foundation Trust
Hills Rd
United Kingdom
Telephone: +44 01223274578
NUTS code: UK
Internet address(es):Main address:

Address of the buyer profile:

I.2)Joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity


Section II: Object

II.1)Scope of the procurement


Soft FM Services.

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

Cambridge University Hospitals NHS Foundation Trust (CUH), as the Contracting Authority, is tendering for Soft FM Services. The contract will be for 5 years, with an option for a maximum extension of up to 2 years thereafter, for the provision of a range of Soft FM services. This includes cleaning, catering and housekeeping services at sites across the Trust. This includes 10 satellite locations for cleaning services only. The service will also include the equipping of 3 additional satellite kitchens. The Trust reserves the right to review the scale and scope of the contract, and further reserves the right to add comparable services.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UK
NUTS code: UKH12
Main site or place of performance:


II.2.4)Description of the procurement:

Services provided must be responsive to the Contracting Authority’s requirements which will be based on the number of Patients and their associated needs stemming from the Trust’s healthcare provision. The successful provider will need to be flexible in their approach to service delivery.

Currently there are approximately 1 200 patient beds, and 140 000 square meters of space requiring cleaning. Patients receive three meals per day; including breakfast, lunch and dinner.

Any refinements to the service required will not alter the character of the individual services described in II.1.4) above.

Our strategic long term view is 1 of securing a single strategic contracted partner, replacing several contracts currently held, in order to secure improvements year-on-year in operational costs, and at the same time deliver our ambition of improvement to patient experience and quality of care. Full information on this will be provided in the tender documentation.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: yes
Description of renewals:

24 months either in 1 x 24 month period or 2 x 12 months.

II.2.9)Information about the limits on the number of candidates to be invited

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Restricted procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 02/08/2017
Local time: 17:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 12/09/2017

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published:

7 years.

VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

Cambridge University Hospitals Foundation Trust
Hills Road
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:



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