Software Solutions Framework

Software Solutions Framework

These requirements will be called off the framework in the following services: Microsoft Enterprise Agreement – General Software Services.

United Kingdom-Chelmsford: Software package and information systems

2016/S 190-340793

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Essex County Council
PO Box 4, County Hall, Market Road
United Kingdom
Contact person: Andrew Beaver
Telephone: +44 8457430430
NUTS code: UKH3

Internet address(es):Main address:

I.2)Joint procurement


Access to the procurement documents is restricted. Further information can be obtained at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


Information Services Software, Hosting and Associated Services.

Reference number: 0460

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

The Authority is seeking to establish a Framework Agreement to provide it, and other Contracting Bodies access to a sole supplier who would work in partnership to meet the Parties requirements in delivering software and hosting services supporting their business needs.

These requirements will be called off the framework in the following services;

— Microsoft Enterprise Agreement

— General Software Services

— General Hosting Services.

II.1.5)Estimated total value

Value excluding VAT: 50 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKH3

II.2.4)Description of the procurement:

The Supplier will be required to work with the Authority to manage the overall requirements / scope of the services. The Supplier will need to demonstrate and maintain their market expertise / knowledge in undertaking work called off from the Framework is of the highest quality and industry best practice.

The Supplier will maintain an audit and asset management of all Services procured by any of the Contracting Bodies through the Agreement that is available to the Authority This must as a minimum include, the Contracting Body, contract expiry, renewal costs and early termination cost information.

The Supplier will maintain expert market intelligence in software solutions and where necessary undertake pre market engagement / analysis to identify the most cost effective solution.

The Supplier will support the Authority during and post implementation of any software procured through the agreement.

The Supplier will ensure continuous improvement and value through ongoing benchmarking reviews;

The Supplier will undertake regular reviews of third party contracts and suppliers as well as contract managing this Framework Agreement.

The Supplier will undertake any Project Management and consultancy required for individual call offs to support the end to end process management.

The Supplier may be required to work with other suppliers to support the end to end process management

The Authority and Supplier will work towards a gain share / Rebate — Where the bidder provides services to other organisations the Authority shall reserve the right to receive a percentage of the additional revenue through gain share or rebate.

The Supplier shall ensure that any item of software or hosting provided under this agreement has been quality assured before delivery ensuring that all security requirements are complied with.

General Software Services and General Hosting Services will be classified as Simple, Medium or Complex using the following definitions:

Simple — Where the service is a renewal of an existing service, e.g. renewal of support and maintenance, or is a new requirement for software licences with support and maintenance without the need for project support or implementation support. This work should not exceed 1.5 FTE or 12 hours to deliver

Medium — As Simple but will require an element of market analysis prior to more than one quote being submitted to the Authority and the potential to provide implementation support. This work should require between 1.5 and 5 FTE, or 12 — 40 hours, to complete

Complex — Where there is a requirement for the supplier to provide market analysis, project management of the end to end process and implementation support. This work would require more than 5 FTE or in excess of 40 hours to complete.

Microsoft Enterprise Agreement:

The Supplier is expected to:

Maintain accurate Microsoft Licence information, for the purposes of budgeting and software asset management.

Notify the Authority when the MEA is due for renewal within a suitable timeframe to enable the Authority to consider financial implications and undertake options appraisal.

General Software Services

The Supplier is expected to:

Proactively source software licences and associated services (eg Support and Maintenance, hosting etc), maintain accurate licencing information for all software procured through this Agreement

Proactively plan the provision of software budgeting and software asset management.

Notify the Authority when software licencing, agreements and maintenance is due for renewal within a suitable timeframe to enable the Authority to consider financial implications and undertake options appraisal.

Demonstrate value add from software licensing agreements held by The Authority by best leverage the additional benefits from the software procured through this Agreement.

Proactively provide guidance.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 50 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

The value of the Framework Agreement is to provide flexibility in meeting demand over the lifetime of the agreement from both the Authority and other organisations.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 25/10/2016
Local time: 10:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 25/10/2016
Local time: 11:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

It is proposed that the Framework would be procured on terms which would allow access for other Public Sector organisations including but not limited to subsidiaries, LATVs, LATCs,.

Unitary, Borough and District Councils, subsidiaries, LATVs and LATCs,. —,

Higher Education Institutes / Universities —

NHS partners

CQC partners —

Police Forces in the United Kingdom

Fire and Rescue Services (including Scotland, Wales and Northern Ireland)

These Contracting Bodies will be responsible for ordering of, and payment for, their own services.

VI.4)Procedures for review

VI.4.1)Review body

High Court, Royal Courts of Justice
The Strand
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:



Related Posts

HR and Finance Digital Transformation Programme

Supply of Customer Relationship Management System

Electronic Document Management Tender Gillingham

Enterprise Resource Planning Contract

Enjoyed this post? Share it!