Suffolk One Soft FM Contract

Suffolk One Soft FM Contract

Suffolk One requires 1 supplier to manage all of its Soft FM requirements: Cleaning, Catering, Grounds Maintenance, Concierge,
Pest Control.

United Kingdom-Essex: Facilities management services

2014/S 241-424404

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Tenet Education Services Ltd
Atlantic Square 6 Station Road
For the attention of: Craig Lockley
CM8 2TL Essex
UNITED KINGDOM
E-mail: craig.lockley@tenetservices.com

Internet address(es):

General address of the contracting authority: http://www.tenetservices.com/

Address of the buyer profile: http://www.tenetservices.com/

Electronic access to information: http://suppliers.multiquote.com

Electronic submission of tenders and requests to participate: http://suppliers.multiquote.com

I.2)Type of the contracting authority

Body governed by public law

I.3)Main activity

Health

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Suffolk One
Scrivener Drive
IP8 3SU Ipswich
UNITED KINGDOM

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Suffolk One Soft FM Contract.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 14: Building-cleaning services and property management services
Main site or location of works, place of delivery or of performance: Suffolk.

NUTS code UKH14

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

Suffolk One requires 1 supplier to manage all of its Soft FM requirements:
— Cleaning,
— Catering,
— Grounds Maintenance,
— Concierge,
— Pest Control,
— Waste Management,
— Furniture Management.
The key strategic objectives of the Contract are:
— To provide Services for the Employer based on continuous improvement,
— To engender and nurture a true spirit of partnership between the Contractor and the Employer,
— To appoint a Soft FM Contractor who provides a single point of responsibility for managing and delivering all the specified Services at the Affected Property,
— To benefit from the co-ordination and integration of the Contractor’s supply chain, including all consultants, Sub Contractors and suppliers and to ensure the commitment of the entire supply chain,
— To provide a professional service which supports the Employer in delivery of its core business activities by focussing on and incorporating the Employer’s policies such as the health and safety policy,
— To provide the Services focused on quality,
— To provide customer orientated services,
— To introduce a self-monitoring Soft FM Services Contract by the Contractor,
— To implement and operate within best practice key performance indicators which encourage continued value for money and continuous improvement.
The key operational objectives and tasks of the Contractor are:
— To provide a safe environment for occupants of and visitors to the Affected Property,
— To maintain the assets of the Affected Property,
— To liaise with statutory authorities and comply with all relevant regulations including Health and Safety,
— To enable the staff of the Employer to carry out their functions effectively,
— To ensure that the Services are operated in an efficient and cost effective manner,
— To reduce the environmental impacts of the Affected Property and the Services,
— To introduce and implement best practice service processes and procedures,
— To ensure the optimum delivery of services, including advice on improvements to ancillary services outside its direct control,
— To liaise with the Employer’s other contractors to warrant a coordinated approach to Facilities Management ensuring a holistic FM service provision,
— To offer advice and proposals to the Employer on methods of introducing additional value for money and innovation into the Services,
— To collate and manage quality data in order to inform strategic decision making.

II.1.6)Common procurement vocabulary (CPV)

79993100, 79993000

II.1.7)Information about Government Procurement Agreement (GPA)

II.1.8)Lots

This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Suffolk ONE requires 1 supplier to manage the following requirements:
— Cleaning,
— Catering,
— Grounds Maintenance,
— Concierge,
— Pest Control,
— Waste Management,
— Furniture Management.
The key strategic objectives of the Contract are:
— To provide Services for the Employer based on continuous improvement,
— To engender and nurture a true spirit of partnership between the Contractor and the Employer,
— To appoint a Soft FM Contractor who provides a single point of responsibility for managing and delivering all the specified Services at the Affected Property,
— To benefit from the co-ordination and integration of the Contractor’s supply chain, including all consultants, Sub Contractors and suppliers and to ensure the commitment of the entire supply chain,
— To provide a professional service which supports the Employer in delivery of its core business activities by focussing on and incorporating the Employer’s policies such as the health and safety policy,
— To provide the Services focused on quality,
— To provide customer orientated services,
— To introduce a self-monitoring Soft FM Services Contract by the Contractor,
— To implement and operate within best practice key performance indicators which encourage continued value for money and continuous improvement.
The key operational objectives and tasks of the Contractor are:
— To provide a safe environment for occupants of and visitors to the Affected Property,
— To maintain the assets of the Affected Property,
— To liaise with statutory authorities and comply with all relevant regulations including Health and Safety,
— To enable the staff of the Employer to carry out their functions effectively,
— To ensure that the Services are operated in an efficient and cost effective manner,
— To reduce the environmental impacts of the Affected Property and the Services,
— To introduce and implement best practice service processes and procedures,
— To ensure the optimum delivery of services, including advice on improvements to ancillary services outside its direct control,
— To liaise with the Employer’s other contractors to warrant a coordinated approach to Facilities Management ensuring a holistic FM service provision,
— To offer advice and proposals to the Employer on methods of introducing additional value for money and innovation into the Services,
— To collate and manage quality data in order to inform strategic decision making.

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: yes
Number of possible renewals: 2
In the case of renewable supplies or service contracts, estimated timeframe for subsequent contracts:
in months: 12 (from the award of the contract)

II.3)Duration of the contract or time limit for completion

Starting 1.8.2015. Completion 31.7.2018

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

The right is reserved to require a guarantee bond to secure any risk exposure of early termination of any local authority pension scheme admitted body status agreement entered into.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Where a consortium or other grouping of suppliers submits a bid, such consortia or grouping must nominate a lead organisation to deal with the Contracting Authority on all matters relating to the Contract. All consortium members or grouping will be required to be jointly and severally liable in respect of the obligations and liabilities relating to the Contract.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: In the first instance, candidates should register with MultiQuote and express an interest in the contract. Contract details can be found under the Contract section of the documentation. A pre qualification questionnaire will need to be completed and returned (via MultiQuote) as part of the request to participate process. Candidates will need to provide as part of the request to participate process details of turnover, profit and capital and reserves for previous 3 years. Any candidate found to be guilty of serious misrepresentation in proving false or inaccurate information may be declared ineligible and not selected to continue with the process.
Minimum level(s) of standards possibly required: Minimum Turnover — 1 000 000 PQQ Risk Grid Status will be evaluated on a Pass/Fail basis. Please see the explanation on pages 10-11 of the PQQ for further information. Levels of insurance cover will be evaluated on a Pass/Fail basis. To pass this evaluation suppliers must hold or be willing to obtain the following levels of insurance cover:
— Public Liability Insurance 5 000 000 GBP,
— Employers Liability Insurance 5 000 000 GBP.
For those suppliers that Pass the above assessments, the PQQ Financial Score achieved will be added to the Economic and Financial Standing section and weighted by the Section weighting.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
In the first instance, candidates should register with MultiQuote and express an interest in the contract. Contract details can be found under the Contract section of the documentation. A pre qualification questionnaire will need to be completed and returned (via MultiQuote) as part of the request to participate process. Candidates will need to provide as part of the request to participate process evidence of business quality standards, accreditations, and relevant experience. Any candidate found to be guilty of serious misrepresentation in proving false or inaccurate information may be declared ineligible and not selected to continue with the process.
Minimum level(s) of standards possibly required:
This section will be scored on a Pass/Fail basis. If any of the conditions described in Part B of the PQQ apply at the time of submitting the PQQ then the organisation will be deemed to have failed the evaluation.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Restricted

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 5: and maximum number 8
Objective criteria for choosing the limited number of candidates: The Selection criteria can be found in the Request to Participate (Pre Qualification Questionnaire) documentation.

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

CA2754

IV.3.2)Previous publication(s) concerning the same contract

no

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

19.1.2015 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender

IV.3.8)Conditions for opening of tenders

Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published: Time frame in months: 36.

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

Dates refer to the initial 3 year contract period and do not include the options of any extensions. Dates are an estimate. The Contracting Authority shall not be under any obligation to accept the lowest tender or any tender. The Contracting Authority reserves the right to cancel the entire or parts of the tender, without such an action conferring any right to compensation on the Tenderers. The Contracting Authority has no liability to settle any cost incurred by the tenderer as a result of the tendering procedure.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: The authority will incorporate a minimum 10 calendar day standstill period (or 15 days if non electronic methods used) at the point that information on the award of the contract is communicated to tenderers. If an appeal regarding the award of contract has not been successfully resolved then the Public Contracts Regulations 2006 provide for aggrieved parties who have been harmed or are at risk of harm by breach of the rules to take action in the High Court. Any such action must be brought promptly (generally within 3 months).
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

10.12.2014

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