Supply and Management of ICT Support Services County Durham

Supply and Management of ICT Support Services County Durham

County Durham and Darlington Fire and Rescue Service wish to engage with a third party ICT service provider to provide a managed ICT support service to Headquarters and associated Fire Stations in the region.

United Kingdom-Durham: Information technology services

2015/S 083-147993

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

County Durham and Darlington Fire and Rescue Service
VAT 178178130
Service HQ, Belmont Business Park
For the attention of: Janice Alderslade
DH1 1TW Durham
UNITED KINGDOM
Telephone: +44 1913755560
E-mail: jalderslade@ddfire.gov.uk

Internet address(es):

General address of the contracting authority: http://www.ddfire.gov.uk

Address of the buyer profile: https://uk.eu-supply.com/ctm/Supplier/CompanyInformation/Index/33150

Electronic access to information: https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=12215&B=BLUELIGHT

Electronic submission of tenders and requests to participate: https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=12215&B=BLUELIGHT

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local agency/office

I.3)Main activity

Public order and safety

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

The Supply and Management of ICT Support Services for County Durham and Darlington Fire and Rescue Service.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Durham.

NUTS code UKC14

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

County Durham and Darlington Fire and Rescue Service wish to engage with a third party ICT service provider to provide a managed ICT support service to Headquarters and associated Fire Stations in the region. The provision of network and ICT support are currently outsourced contracts with a third-party.
This opportunity to assist the Authority and the contract requirements will cover the following main areas:
— service desk,
— application support,
— hardware maintenance,
— server room management,
— on-site support staff,
— service level management,
— security management,
— resilience and data services.
The following are outside the scope of requirements and this tender:
— data cabling,
— supply of wide area networking,
— voice network infrastructure,
— command and control mobilising systems,
— budgetary control.

II.1.6)Common procurement vocabulary (CPV)

72222300

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no

II.1.8)Lots

This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Managed ICT Support Services.
Estimated value excluding VAT:
Range: between 600 000 and 800 000 GBP

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: yes
Number of possible renewals: Range: between 1 and 2
In the case of renewable supplies or service contracts, estimated timeframe for subsequent contracts:
in months: 12 (from the award of the contract)

II.3)Duration of the contract or time limit for completion

Starting 1.9.2015. Completion 31.8.2018

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Groupings of bidders may be required to form a separate limited liability company or other legal form and/or that one takes full responsibility and/or liability and/or that each takes joint and several liability.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: As set out in the invitation to tender documentation available on the portal.
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: As set out in the pre qualification questionnaire documentation available on the portal.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: As set out in the pre qualification questionnaire documentation available on the portal.
Minimum level(s) of standards possibly required: As set out in the pre qualification questionnaire documentation available on the portal.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
As set out in the pre qualification questionnaire documentation available on the portal.
Minimum level(s) of standards possibly required:
As set out in the pre qualification questionnaire documentation available on the portal.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Restricted

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged number of operators: 5
Objective criteria for choosing the limited number of candidates: As set out in the pre qualification questionnaire documentation available on the portal.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

20511-1

IV.3.2)Previous publication(s) concerning the same contract

no

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 27.5.2015 – 12:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

29.5.2015 – 12:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

8.6.2015

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published: Every 3 to 5 years depending on option to extend.

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

As identified in the PQQ and ITT documentation.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: As detailed in Regulation 50 (Contract award notices), Regulation 91 (Enforcement of duties through the Court) and Regulation 92 (General time limits for starting procedures) of the Public Contracts Regulations 2015.
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

24.4.2015

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