Supply Back Office and Portfolio Administration Software

Supply Back Office and Portfolio Administration Software

Newark & Sherwood District Council is seeking expressions of interest from suitably experienced and qualified service providers who are able to offer full back-office and portfolio administration services in support of a limited number of loans to local businesses.

REFERENCE NL/12/2012

Provision of back-office and portfolio administration services in respect of small business loans
Awarding body Newark and Sherwood District Council

Est. Start Date: 07/01/2013
Est. End Date: 06/01/2016

Description

Newark & Sherwood District Council is seeking expressions of interest from suitably experienced and qualified service providers who are able to offer full back-office and portfolio administration services in support of a limited number of loans to local businesses. The proposed solution is required to cover the complete lifecycle of the loan, from post-client enquiry through to application, underwriting, agreement, collections and redemption.

The service solution must include the following:
– Electronic access to a hosted secure database
– Initial set-up to include one-off amendment of standard client communications (letters, etc.) to reflect the Council’s brand and corporate culture and user defined pick lists, installation of the system and testing.
– Free upgrades of the standard system
-Data security in the form of daily off-site replication /back-up
– Frequent Disaster Recovery testing
– Software licences as necessary
– User training
– Telephone support
– Credit Checks
– Preparation and checking of loan documentation
– Creation and management of repayment schedules
– Calculation and charging interest
– Management of Direct Debit mandates
– Daily collections of Direct Debit repayments, daily disbursement of loan advances
– Issuing various client advices, non-payment, DDI cancelled 2nd consecutive non-payment etc.
– Issuing annual loan account statements
– Operating a client bank account for our funds / repayments
– Reconciling disbursements and receipts with cash movements through the client account, preparing management reports and repatriating funds on a monthly cycle. 

Additional information

Contract Type One off
Procurement Process Expressions of Interest
Estimated ValueText Description
Category Financial Services,
CPV codes 66000000,
Suitable for SME YES

Document Available Until

18 December 2012
4 days

Submission Return By

18 December 2012
4 days

Contact Details

Newark & Sherwood District Council
Nicola Lovely
01636 655317

This contract is being managed by Newark and Sherwood District Council . To request documentation contact nicola.lovely@newark-sherwooddc.gov.uk

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