Supply Community Messaging System

Supply Community Messaging System

Surrey and Sussex Commissioners require a joint externally hosted community messaging service that will broadcast police generated messages via email, text, and voice message direct to members of the public and local businesses.

Joint Procurement Service for Surrey and Sussex Police

Contract summary

Industry

Computer and Related Services, Technology and Equipment

Location of contract

Any Region

Value of contract (£)

£50,000 – £120,000

Published date

14 August 2015

Closing date

14 September 2015

Contract start date

01 November 2015

Contract end date

31 October 2017

Description

Surrey and Sussex Commissioners require a joint externally hosted community messaging service that will broadcast police generated messages via email, text, and voice message direct to members of the public and local businesses. Both forces currently use separate community messaging systems that have approximately 13,000 registered users in Surrey and 40,000 registered users in Sussex. The new system will have the ability to import existing data from our current systems as well as increasing the number of registered users to enable bespoke messages to be sent from a single portal to specific geographical and demographic groups within both counties. Whilst the primary method of contact will be via e-mail, the system should provide the capability for messages to be sent via SMS and phone. The current Sussex system is used to manage Neighbourhood Watch Scheme membership and this remains a key requirement for a joint system. In addition, with the rollout of Android mobile devices to Neighbourhood Policing in both forces, and mobile access to the Surrey and Sussex websites accounting for 75% of all traffic, the community messaging system must support responsive design principles.

About the buyer

Contact name

Louise Glaysher

Address

Surrey Police, Mount Browne, Sandy Lane

Guildford

GU3 1HG

ENG

Telephone

+44 01483630712

Email

louise.glaysher@surrey.pnn.police.uk

Website

http://www.surrey.police.uk/

Other information

How to apply

Please apply directly to the buyer using the contact details provided.

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