Supply ERP and CRM Solution

Supply ERP and CRM Solution

RSSB (www.rssb.co.uk) are seeking to implement what an ‘off the shelf’ ERP solution.

United Kingdom-London: Business transaction and personal business software package

2016/S 138-249938

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Rail Safety and Standards Board (RSSB)
The Helicon, 1 South Place
London
EC2M 2RB
United Kingdom
Contact person: Hazel Fernandes
Telephone: +44 2031425300
E-mail: RSSB2101@rssb.co.uk
NUTS code: UKI

Internet address(es):Main address: www.rssb.co.uk

Address of the buyer profile: http://www.mytenders.org/search/Search_AuthProfile.aspx?ID=AA33869

I.2)Joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.contractsfinder.service.gov.uk/Notice/6d7b641d-6be8-49e7-9f94-9904429cc49d
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://www.contractsfinder.service.gov.uk/Notice/6d7b641d-6be8-49e7-9f94-9904429cc49d

I.4)Type of the contracting authority

Other type: public contracting authority

I.5)Main activity

Other activity: RSSB is a not-for-profit organisation whose

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

RSSB2101 — ERP and CRM Solution for RSSB.

Reference number: RSSB2101

II.1.2)Main CPV code

48400000

II.1.3)Type of contract

Services

II.1.4)Short description:

Introduction:

RSSB (www.rssb.co.uk) are seeking to implement what an ‘off the shelf’ ERP solution. RSSB is also seeking to deliver a more effective customer experience to our membership and we envisage this will require a separate but integrated fully fledged CRM system — also ‘COTS’ in nature.

Guidance to Tenderers:

Tenderers should respond directly to the information request above in the context of describing how it intends to fulfil the requirements of the Specification detailed in Appendices A, B, C and D.

Tenderers should note the following:

The selection and evaluation criteria and weightings provided indicate the relative importance of each question (which should be taken into consideration when constructing a response);

RSSB is seeking to award a contract for Phase 1 of the project at the end of September 2016, and the solution should be seamlessly configured and implemented by the end of March 2017.

II.1.5)Estimated total value

Value excluding VAT: 1 840 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:

II.2.2)Additional CPV code(s)

48400000
48500000
48700000
48800000
48900000
72000000
72200000
72500000
72600000

II.2.3)Place of performance

NUTS code: UKI
Main site or place of performance:

RSSB, The Helicon, 1 South Place, London.

II.2.4)Description of the procurement:

Introduction

RSSB are seeking to homogenise their central internal systems and deliver these going forward by implementing what will be an essentially ‘off the shelf’ ERP solution. RSSB is also seeking to deliver a more effective customer experience to our membership and we envisage this will require a separate but integrated fully fledged CRM system — also ‘COTS’ in nature.

Guidance to Tenderers:

Tenderers should respond directly to the information request above in the context of describing how it intends to fulfil the requirements of the Specification detailed in Appendices A, B, C and D.

Tenderers should note the following:

The selection and evaluation criteria and weightings provided indicate the relative importance of each question (which should be taken into consideration when constructing a response);

RSSB is seeking to award a contract for Phase 1 of the project at the end of September 2016, and the solution should be seamlessly configured and implemented by the end of March 2017.

Please submit tenders by email to RSSB2101@rssb.co.uk

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Technical quality / Weighting: 70
Price – Weighting: 30

II.2.6)Estimated value

Value excluding VAT: 1 840 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

The initial term may be extended for a further 2 years on a yearly basis (3+1+1).

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: yes
Description of options:
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Tender documents are available at — https://www.contractsfinder.service.gov.uk/Notice/6d7b641d-6be8-49e7-9f94-9904429cc49d

Please submit tenders by email to RSSB2101@rssb.co.uk

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

As per specification documents and Conditions of Contract.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 17/08/2016
Local time: 10:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 4 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 17/08/2016
Local time: 10:00
Place:
Information about authorised persons and opening procedure:

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

All tender documents are available at — https://www.contractsfinder.service.gov.uk/Notice/6d7b641d-6be8-49e7-9f94-9904429cc49d

Please submit tenders by email to RSSB2101@rssb.co.uk

(MT Ref: 180077).

VI.4)Procedures for review

VI.4.1)Review body

Rail Safety and Standards Board (RSSB)
The Helicon, 1 South Place
London
EC2M 2RB
United Kingdom
Telephone: +44 2031425300
E-mail: RSSB2101@rssb.co.ukInternet address:www.rssb.co.uk
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

18/07/2016

 

Related Posts

Enjoyed this post? Share it!