Supply Field Services Software

Supply Field Services Software

Field Services software to integrate with existing front office functions and communicate with field service personnel.

United Kingdom-Glasgow: Industry specific software package

2016/S 218-397510

Contract notice – utilities

Supplies

Directive 2014/25/EU

Section I: Contracting entity

I.1)Name and addresses

Scottish Water
The Bridge, Buchanan Gate Business Park, Cumbernauld Road, Stepps
Glasgow
United Kingdom
Telephone: +44 7875873072
E-mail: andrew.neilson@scottishwater.co.uk
NUTS code: UKM
I.2)Joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:https://www.publictendersscotland.publiccontractsscotland.gov.uk/web/login.html
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://www.publictendersscotland.publiccontractsscotland.gov.uk/web/login.html

I.6)Main activity

Water

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

IT Field Services Software.

Reference number: SW16/TI&T/1063

II.1.2)Main CPV code

48100000

II.1.3)Type of contract

Supplies

II.1.4)Short description:

Field Services software to integrate with existing front office functions and communicate with field service personnel.

II.1.5)Estimated total value

Value excluding VAT: 3 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKM

II.2.4)Description of the procurement:

The field service component is intended to integrate with front office functions allowing field service personnel to be able to:

— accept, reject and update jobs sent to them,

— get information about a customer, asset or premises involved in a job,

— get information about the assets involved in a job,

— get information to support the job from a variety of internal and external sources, including photo, video,

— identify equipment that is required to complete the job,

— identify related jobs for the customer, at the asset/premise or in the vicinity,

— report job status back to corporate functions,

— complete a job with the relevant required information,

— ask for additional work to be carried out where applicable.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 96
This contract is subject to renewal: yes
Description of renewals:

Up to 5 additional years.

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged minimum number: 3
Maximum number: 5

II.2.10)Information about variants

Variants will be accepted: yes

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Minimum level(s) of standards possibly required:

Applicants will be expected to be of sufficient financial and economic standing to support the anticipated contract value. All applicants must complete the financial questions within the pre-qualification questionnaire and tender documents. A minimum net balance sheet of 30 000 000 GBP is required by bidder or their parent organisation.

III.1.3)Technical and professional ability

Minimum level(s) of standards possibly required:

Must hold the software licence rights. Selection criteria as stated in the procurement documents.

III.1.4)Objective rules and criteria for participation
III.1.5)Information about reserved contracts

III.1.6)Deposits and guarantees required:

Scottish Water reserves the right to require deposits, guarantees, bonds or other forms of appropriate security.

III.1.7)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

All prices quoted shall be in Sterling (UK) and all payments shall be made in Sterling (UK). Payment shall be made on the basis of completed services in accordance with the agreed contract rates, schedules and conditions of contract.

III.1.8)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

In the event of a group of companies submitting an accepted offer it will be necessary for each member of the group to sign an undertaking that each company in the group will be jointly and severally liable for the satisfactory performance of the contract.

III.2)Conditions related to the contract

III.2.2)Contract performance conditions:

Bidders must comply with modern slavery act and operate an ethical supply chain.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Negotiated procedure with prior call for competition

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
In the case of framework agreements, provide justification for any duration exceeding 8 years:
The Field Services software is expected to last for more than 10 years, possibly up to 13 years before it is replaced.
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 09/12/2016
Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 06/01/2017

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 4 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

Bidders should interest by submitting a completed questionnaire on PSC-Tenders. Please note this is a separate website and if you are not registered, you must register via https://www.publictendersscotland.publiccontractsscotland.gov.uk Scottish Water will not accept the ESPD. We will only accept a completed Scottish Water PQQ document.

Responses to the OJEU Notice will be evaluated and only successful applicants following PQQ evaluation will be invited to submit a tender. Applicants who fail to supply all of the information requested in response to this Notice or any resulting tender exercise may risk elimination.

The buyer is using PCS-Tender to conduct this PQQ exercise. The Project code is 7184. For more information see:http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343

(SC Ref: 470393).

VI.4)Procedures for review

VI.4.1)Review body

Scottish Water
The Bridge, Buchanan Gate Business Park
Cumbernauld Road, Stepps
Glasgow
United Kingdom
Telephone: +44 7875873074Internet address:www.scottishwater.co.uk
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

09/11/2016

 

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