Supply of a Firewall Maintenance Service

Supply of a Firewall Maintenance Service

Caerphilly CBC require a company to maintain and service its current Checkpoint and Stonesoft (Intel) firewalls.

CONTRACT NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address


Caerphilly County Borough Council

Procurement Services, Penallta House, Tredomen Park, Ystrad Mynach,

Hengoed

CF82 7PG

UK

Rhys James

+44 1443863161

jamesrm1@caerphilly.gov.uk

+44 1443863167
www.caerphilly.gov.uk

1.2

Address from which documentation may be obtained

As in 1.1

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

Supply of a Firewall Maintenance Service

2.2

Description of the goods or services required

Caerphilly CBC require a company to maintain and service its current Checkpoint and Stonesoft (Intel) firewalls.

Cover is required on a 24/7 basis with a minimum 4-hour response time, to include Technical Assistance Center (TAC), advanced hardware replacement, and software release updates for both platforms.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at http://www.sell2wales.gov.uk/Search/Search_Switch.aspx?ID=10285.

2.3

Notice Coding and Classification

50312600 Maintenance and repair of information technology equipment
50312610 Maintenance of information technology equipment
50324100 System maintenance services
50324200 Preventive maintenance services

1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)

2.4

Total quantity or scope of tender

Cover is required on a 24/7 basis with a minimum 4-hour response time, to include Technical Assistance Center (TAC), advanced hardware replacement, and software release updates for both platforms.

The authority also requires 4 days consultancy every year to upgrade the Checkpoint and Stonesoft/ Stonegate software on the firewalls

Checkpoint hardware to be covered on hardware and software support :-

· Checkpoint 4600 pair of Gaia appliances (R76)

· Nokia IP560 network Voyager pair (R70)

· Firewall management server (R76) (Secure SPLAT on Vmware) software support only.

Stonegate Firewalls

· Hardware to be covered for Stonegate Fw-1060 X 2 appliances.

· Software support of firewall management Stonegate 5.3.1 (8319)

· Software support only of Stonegate firewall management server 5.3.1

3 Conditions for Participation

3.1

Minimum standards and qualification required

Cover is required on a 24/7 basis with a minimum 4-hour response time, to include TAC, advanced hardware replacement, and software release updates for both platforms.

4 Administrative Information

4.1

Type of Procedure

Single stage – Any candidate may submit a tender.

4.2

Reference number attributed to the notice by the contracting authority

CCBC/PS1260/14/RJ

4.3

Time Limits

a) Time-limit for obtaining documentation 22-05-2014

b) Time-limit for receipt of completed tenders
    23-05-2014  Time  12:00

c) Estimated award date 31-05-2014

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN 

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

As part of the process, the tender will be undertaken utilising Caerphilly CBC’s Proactis Plaza e-tendering system. Therefore, bidders

are invited to follow the following directions to register on the system:

1 Log in to the Proactis Plaza E-Sourcing Portal at

https://www.proactisplaza.com

2 Click the “Register Now” button at the bottom of the window

3 Enter your correct Organisation Name, Details and Primary Contact

Details. The system will auto generate the Organisation ID and User Name for you.

4 Please make a note of the Organisation ID and User Name, then click “Register”.

5 You will then receive an email from the system asking you to “Click here to activate your account”. This takes you to Enter Organisation Details.

6 Please enter the information requested, click “Next” and follow the instructions ensuring that you enter all applicable details.

7 In the Enter Product Classification screen please ensure that you

select the Product Classification Codes (CPV Codes) that appear in the

tender notice.

8 Accept the Terms and Conditions and then click “Next”. This takes

you in to the Welcome window.

9 In the “Welcome” window please enter your Organisation name,

Organisation ID and User Name (User ID). You now need to create your

unique password. Please ensure that you make a note of this along with

the other information already recorded.

10 Now click “Done” and you will enter the Supplier Home page.

11 From the Home Page, go to the “Opportunities” area, then search

for New Opportunities. Click on the “ID” of the relevant opportunity and then click to register your interest on the relevant button.

Click the “Requests from Buyers” command in the Opportunities area. This will take you to the list of current opportunities available to you.

12 Click the Project ID that relates to this notice, this will take you into the Tender Request.

13 Note the closing date for completion of the relevant project. Please review the “Items” tab and the Documents tab as there will be

information relating to the project held here.

14 You can now either “Create a Response” to, or “Decline” this

opportunity.

(WA Ref:10285)

5.2

Additional Documentation

5.3

Publication date of this notice

 15-05-2014

 

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