Supply Social Care Case Management System to Scotland Excel

Supply Social Care Case Management System to Scotland Excel

Offers are sought in connection with the establishment of a collaborative arrangement for the provision of a social care case management system solution.

United Kingdom-Paisley: Industry specific software package

2019/S 128-313273

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Scotland Excel
Renfrewshire House, Cotton Street
Paisley
PA1 1AR
United Kingdom
Contact person: ICT Procurement Team
Telephone: +44 3003001200
E-mail: Ict@scotland-excel.org.uk
Fax: +44 1416187423
NUTS code: UKM83

I.2)Information about joint procurement

The contract is awarded by a central purchasing body

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

The Supply of Social Care Case Management Solutions Software (including Installation and Maintenance)

Reference number: 48100000

II.1.2)Main CPV code

48100000

II.1.3)Type of contract

Services

II.1.4)Short description:

Offers are sought in connection with the establishment of a collaborative arrangement for the provision of a social care case management system solution.

Under the resultant framework suppliers will be required to provide software and related services, to include configuration, installation and commissioning of systems, ongoing support and maintenance.

The solution will include functionality to support case management for adults, children, criminal justice and finance. A key part of the resultant Framework Agreement will be to further accelerate the development of open systems, data sharing and the interoperability of IT systems so that services can be delivered efficiently and respond more flexibly to the needs of citizens and businesses.

II.1.5)Estimated total value

Value excluding VAT: 28 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:

II.2.2)Additional CPV code(s)

72000000
72268000

II.2.3)Place of performance

NUTS code: UKM

II.2.4)Description of the procurement:

A software solution that can deliver a self-directed support capability for citizens to improve the impact that care and support has by helping them to choose and control what type of social care services they get, when and where they get them, and who provides them. In conjunction with this, the solutions will support the digital capability for health and social care professionals involved in the direct delivery of care — to be able to safely and securely access, update and share relevant information about the individual being cared for.

It will encourage the use of decision support tools and services to support frontline practice, self-management and shared decision making, whilst establishing and implementing the standards required to deliver interoperability and information sharing across different health and care systems.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Technical / Weighting: 70
Cost criterion – Name: Commercial / Weighting: 30
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: yes

II.2.11)Information about options

Options: yes
Description of options:

The framework anticipated to be established at the conclusion of this exercise will be for a period of up to 48 months.

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

List and brief description of selection criteria:

Relative to financial stability, Scotland Excel will conduct a financial analysis for each bidder based on reports from a credit referencing agency such as Equifax or similar. Should Scotland Excel identify any degree of risk following analysis bidders may be required to produce such additional documentation as Scotland Excel requires to demonstrate financial stability.

Minimum level(s) of standards possibly required:

Insurance requirements:

It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below:

— employer’s liability insurance = 10 000 000 GBP in respect of each claim, without limit to the number of claims,

— public/products liability insurance = 5 000 000 GBP in respect of each claim, without limit to the number of claims (but in aggregate for products),

— professional indemnity insurance = 2 000 000 GBP each and every occurrence or in the aggregate; if in the aggregate one automatic reinstatement of the limit of indemnity to be provided in any 1 year,

— third party motor vehicle liability = 5 000 000 GBP in respect of each claim, without limit to the number of claims or if the tenderer permits its employees to use their personal vehicles for the tenderer’s business purposes then the tenderer should provide a letter, signed by a person of appropriate authority, confirming that the tenderer has ongoing arrangements in place to ensure that employees are insuring and maintaining their vehicles appropriately.

III.1.3)Technical and professional ability

List and brief description of selection criteria:

With reference to ESPD ref 1.85 Part 4D, Quality Assurance Schemes:

The tenderer must hold a UKAS (or equivalent) accredited independent third party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent) or a documented policy regarding quality management. The policy must set out responsibilities for quality management demonstrating that the bidder has and continues to implement a quality management policy that is authorised by their Chief Executive, or equivalent, and is periodically reviewed at a senior management level. The policy must be relevant to the nature and scale of the work to be undertaken and set out responsibilities for quality management throughout the organisation.

Health and safety procedures:

The tenderer must hold a UKAS (or equivalent), accredited independent third party certificate of compliance in accordance with ISO 45001 (or equivalent) or have, within the last 12 months, successfully met the assessment requirements of a scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum or the bidder must have a regularly reviewed and documented policy for Health and Safety (H&S) management, endorsed by the Chief Executive Officer, or equivalent. The policy must be relevant to the nature and scale of the work and set out responsibilities for H&S management at all levels within the organisation. The policy must be relevant to the nature and scale of your operations and set out your company’s responsibilities of health and safety management and compliance with legislation.

Note: Organisations with fewer than 5 employees are not required by law to have a documented policy statement.

Information security:

The tenderer must hold a UKAS (or equivalent) accredited independent third party certificate of compliance in accordance with BS EN ISO 27001 (or equivalent) or a documented policy regarding information security. The policy must set out responsibilities for ensuring information security demonstrating that the tenderer has and continues to implement an information security policy that is authorised by their Chief Executive, or equivalent, and is periodically reviewed at a senior management level. The policy must be relevant to the nature and scale of the work to be undertaken and set out responsibilities for information security throughout the organisation.

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

For full details of the conditions relevant to the proposed Framework Agreement and contracts to be called-off thereunder, please see the Procurement Documents (details of how to access these are outlined in ‘Section I:3 Communication’ of this Contract Notice).

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with several operators
Envisaged maximum number of participants to the framework agreement: 3
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

IV.1.6)Information about electronic auction

An electronic auction will be used
Additional information about electronic auction:

Electronic auctions may be used if councils opt to do so as part of a call off in which event, information in relation to Regulation 36 (Electronic Auctions) of the Public Contract (Scotland) Regulations 2015 will be provided by Councils in the procurement documents.

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2018/S 196-443305

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 06/08/2019
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until: 02/12/2019

IV.2.7)Conditions for opening of tenders

Date: 06/08/2019
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

Scotland Excel is procuring this framework for the use and benefit of its member Councils and associate members, together with the other bodies listed.

The 32 local authorities in Scotland are http://www.scotlandexcel.org.uk/home/Aboutus/Ourmembers/Local-authorities.aspx

Scotland Excel associate members http://www.scotland-excel.org.uk/home/Aboutus/Ourmembers/Associate-members.aspx

The above is subject to each contracting authority entering into and maintaining a relevant membership agreement or other access agreement with Scotland Excel.

VI.2 — Information about electronic workflows:

Tenderers are advised that whether electronic ordering, invoicing and payment will be used or accepted is at the discretion of each Scotland Excel member Council or Associate Member which will be settled by them during the procedure for the call-off of a contract under this proposed Framework Agreement.

Subcontractors on whose capacity the tenderer does not rely: Scotland Excel will request the following information in the European Single Procurement Document (Scotland):

— whether the tenderer intends to subcontract any share of the contract to a third party,

— list of the proposed subcontracts as far as it is known at that stage, and

— what proportion/percentage of the contract does the tenderer intend to subcontract. Subcontractors on whose capacity the bidder does not rely will be subject to the rules regarding exclusion as set out immediately above.

In line with Clause 72 of the Public Contracts (Scotland) Regulations 2015, contracts and Framework Agreements may be modified without a new procurement procedure.Details of the situations where changes may be made are contained in the tender documents generally and within the general conditions of contract and the special conditions of contract.

Variant offers will considered at Scotland Excel’s discretion where the offer complies with the conditions for participation referred to herein at III.1).

Consortium bid participants will be jointly and severally liable for the performance of the contract.

The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 13921. For more information see:

http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343

Community benefits are included in this requirement. For more information see:

http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361

A summary anticipated community benefits has been provided as follows:

Community benefits are included in this requirement. For more information see:

http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361

A summary of the expected community benefits has been provided as follows:

In accordance with section 25(3) of the Procurement Reform (Scotland) Act 2014 note that, Scotland Excel expect community benefit requirements. As part of your response within the technical envelope, bidders will be requested to commit to delivery of community benefits in accordance with the methodology outlined in the tender documents benefit requirements. As part of your response within the technical envelope, bidders will be requested to commit to delivery of community benefits in accordance with the methodology outlined in the tender documents.

The buyer is using PCS-Tender to conduct this ITT exercise. The project code is 13921

For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343

A subcontract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363

Community benefits are included in this requirement. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361

A summary of the expected community benefits has been provided as follows:

Community benefits are included in this requirement. For more information see:

http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361

A summary of the expected community benefits has been provided as follows:

Community benefits are included in this requirement. For more information see:

http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361

(SC Ref:587919)

VI.4)Procedures for review

VI.4.1)Review body

Please refer to VI.4.3) below
Please refer to VI.4.3) below
United Kingdom
VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

An economic operator that suffers, or risks suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 (SSI 2015/446) (as amended) may bring proceedings in the Sheriff Court or the Court of Session.

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

02/07/2019

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