Support Service for Victims and Survivors of Historical Institutional Abuse
A free 24 hour telephone crisis counselling / support helpline; an initial counselling assessment and signposting to mainstream providers if required; the development of proposals for establishing and managing a victim support group; and the development, of proposals for an information network aimed at promoting the Support Service.
UK-Belfast: Guidance and counselling services
Section I: Contracting authority
Department of Finance and Personnel Northern Ireland
Clare House, 303 Airport Road West
For the attention of: Brian Hayward
BT3 9ED Belfast
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
Section II: Object of the contract
Service category No 25: Health and social services
Main site or location of works, place of delivery or of performance: Northern Ireland.
NUTS code UKN
The principal parts of the proposed service provision include:
— a free 24 hour telephone crisis counselling / support helpline;
— an initial counselling assessment and signposting to mainstream providers if required;
— the development of proposals for establishing and managing a victim support group; and
— the development, of proposals for an information network aimed at promoting the Support Service .
Section III: Legal, economic, financial and technical information
In order to pass the Selection stage, Tenderers must demonstrate they meet the following minimum standards of technical or professional ability.
a) Using at least three examples, completed within the last 3 years the service provider must demonstrate experience in delivering the following 5 areas:
— A telephone crisis counselling / support helpline;
— Counselling services;
— Advice in relation to State Benefits; Housing, Education, Employment, Finance;
— Support Groups for vulnerable adults;
— Marketing of Services.
Delivery in each of the five areas must be demonstrated in at least one of the examples provided.
Each example provided must include:
— the project title;
— the start date and completion date;
— the details of project delivery and the outcomes of the project;
— and relevance of the project to the requirements of this tender.
b) The service provider must confirm that all staff who will directly engage with Victims and Survivors of Institutional Abuse are qualified to the levels stated in the tender specification.
Section IV: Procedure
Section VI: Complementary information
Suppliers Instructions How to Express Interest in this Tender~: 1. Register your company on the eSourcing portal (this is only required once): Suppliers Instructions How to Express Interest in this Tender~: 1. Register your company on the eSourcing portal (this is only required once): https://e-sourcingni.bravosolution.co.uk and click the link to register – Accept the terms and conditions and click ‘continue’ – Enter your correct business and user details – Note the username you chose and click ‘Save’ when complete – You will shortly receive an email with your unique password (please keep this secure) 2. Express an Interest in the tender – Login to the portal with the username/password – Click the ‘PQQs / ITTs Open To All Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) – Click on the relevant PQQ/ ITT to access the content. – Click the ‘Express Interest’ button at the top of the page. – This will move the PQQ /ITT into your ‘My PQQs/ My ITTs’ page. (This is a secure area reserved for your projects only) -You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ ITT Details’ box 3. Responding to the tender – Click ‘My Response’ under ‘PQQ/ ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining) – You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification – Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT – There may be a mixture of online and offline actions for you to perform (there is detailed online help available) You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.