Support Services for Silverlink PAS System

Support Services for Silverlink PAS System

The aim is to review and renew the support services currently provided and maintain value for money.

United Kingdom-Stanmore: Patient-administration system

2015/S 183-332512

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Royal National Orthopaedic Hospital NHS Trust
Brockley Hill
For the attention of: Ms Nuntima Lloyd
HA7 4LP Stanmore
UNITED KINGDOM
Telephone: +44 2083853004
E-mail: nuntima.lloyd@rnoh.nhs.uk

Internet address(es):

General address of the contracting authority: http://www.rnoh.nhs.uk

Further information can be obtained from: Royal National Orthopaedic Hospital NHS Trust
Brockley Hill
For the attention of: Ms Nuntima Lloyd
HA7 4LP Stanmore
UNITED KINGDOM
Telephone: +44 2083853004
E-mail: nuntima.lloyd@rnoh.nhs.uk

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Royal National Orthopaedic Hospital NHS Trust
Brockley Hill
For the attention of: Ms Nuntima Lloyd
HA7 4LP Stanmore
UNITED KINGDOM
Telephone: +44 2083853004
E-mail: nuntima.lloyd@rnoh.nhs.uk

Tenders or requests to participate must be sent to: Royal National Orthopaedic Hospital NHS Trust
Brockley Hill
For the attention of: Ms Nuntima Lloyd
HA7 4LP Stanmore
UNITED KINGDOM
Telephone: +44 2083853004
E-mail: nuntima.lloyd@rnoh.nhs.uk

I.2)Type of the contracting authority

Body governed by public law

I.3)Main activity

Health

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Support Services for Silverlink PAS System.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 7: Computer and related services

NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

The Royal National Orthopaedic Hospital NHS Trust is looking for a contractor to provide support services for the Trust’s Silverlink Patient Administration System (PAS). There is no desire to rip and replace the current system as it remains fit for purpose in term of functionality and is well embedded within the organisation. The aim is to review and renew the support services currently provided and maintain value for money.

II.1.6)Common procurement vocabulary (CPV)

48814200, 48814400

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

The Royal National Orthopaedic Hospital NHS Trust is looking for a contractor to provide support services for the Trust’s Silverlink Patient Administration System (PAS). There is no desire to rip and replace the current system as it remains fit for purpose in term of functionality and is well embedded within the organisation. The aim is to review and renew the support services currently provided and maintain value for money.
The Trusts further reserve the right to amend or reduce the scope at any stage during the procurement process.
Estimated value excluding VAT:
Range: between 240 000 and 400 000 GBP

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: yes
Number of possible renewals: 0
In the case of renewable supplies or service contracts, estimated timeframe for subsequent contracts:
in months: 0 (from the award of the contract)

II.3)Duration of the contract or time limit for completion

Duration in months: 60 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Any potential bidders may register a note of interest by 17:00 GMT on 23.10.2015
Suppliers shall be selected for full tender following the receipt and evaluation of the Pre-Qualification Questionnaire. The questionnaires are available on line via Pro Contract Portal issued to suppliers that have registered notes of interest on the Portal.
Any potential bidders must submit completed Pre-Qualification Questionnaires by 17:00 GMT on 21.10.2015.
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Restricted

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 3: and maximum number 5
Objective criteria for choosing the limited number of candidates: Objective criteria for choosing the limited number of candidates: Numbers are subject to applicants meeting the standards laid out in the PQQ documentation and will be selected on the basis of aggregate score.

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated below

1. Price. Weighting 40

2. Support. Weighting 40

3. Contract Performance. Weighting 15

4. Documentation and Quality of Service. Weighting 5

IV.2.2)Information about electronic auction

An electronic auction will be used: yes
Additional information about electronic auction: N/A.
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

0009
IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

21.10.2015 – 17:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

21.9.2015

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender

IV.3.8)Conditions for opening of tenders

Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

Selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the stated criteria in the ITT document. Applicants that have fully read and understood the requirement and wish to express their interest in the tender opportunity must complete and return the PQQ document and submit on line. This PQQ document is issued by the Trust in connection with a competitive procurement in accordance with the format of the restricted procedure under the Public Contract Regulation 2015. The PQQ document set identifies the information which is required by the Trust in order to assess the suitability of Potential Providers in terms of their technical knowledge and experience, capability/capacity, organisational and financial standing to meet the requirement. During the PQQ stage, the intention is to arrive at a short list of between 3 and 5 qualified Potential Providers for formal Invitation to Tender (ITT) against the requirement as advertised in this OJEU notice.
VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

RNOH NHS Trust
Brockley Hill
HA7 4LP Stanmore
UNITED KINGDOM
E-mail: nuntima.lloyd@rnoh.nhs.uk
Telephone: +44 2083853004

VI.4.2)Lodging of appeals

VI.4.3)Service from which information about the lodging of appeals may be obtained

RNOH NHS Trust
Brockley Hill, Stanmore
HA7 4LP
UNITED KINGDOM
Telephone: +44 2083853004

VI.5)Date of dispatch of this notice:

17.9.2015

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