Asda unveils food bank pledge for surplus stock

Instead of sending stock back to manufacturers, which often ends up in landfill, Asda will send it to FareShareAsda has unveiled a multi-million pound pledge to redistribute all surplus stock to one of the UK’s biggest food banks.In the latest move by a major retailer to cut food waste, Asda said that instead of sending […]
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Orange customer service is giving everyone the pip

As phone company takes payment for cancelled contract, we notice the growing number of complaintsI am on a gap year in China. As I was not taking my Orange phone with me I arranged to suspend the contract for six months – at no charge – with effect from January. This agreement was confirmed by […]
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How about some reality-based feminism? | Louise Mensch

While British feminists get bogged down in ‘privilege checking’, which changes nothing, their American cousins get organisedThis blog was inspired by two of my favourite feminist opponents on Twitter, @pennyred (the journalist Laurie Penny of the New Statesman and the Guardian) and @jonanamary, the activist, who was so delighted by my comment about her that […]
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Murdoch signals fresh start with News Corp logo – but his hand is all over it

The new branding for the mogul’s publishing arm is a stab at being more informal, but in reality it sticks to the same old scriptWith all the grace of a hurried reminder to “get milk” or “phone mum” the new logo for News Corp attempts to bring the regrouped publishing wing of the company breezily […]
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Come fire or high water: how businesses make it back from the brink

What gives small business owners the determination to carry on when disaster strikes? Mark Williams finds outAt 5.30am on a cold February morning earlier this year, Laura Morrow received a phone call telling her of a fire close to her shop, Casa Bebe. The business, which sells Spanish-style baby furniture, accessories and homeware, had only […]
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Rising PPI claims are bad news for shareholders | Analysis

The chances of a write-back of the banks’ gigantic provisions are unlikely, says Patrick CollinsonThe PPI catastrophe rolls on. Every mobile phone in the UK has already been blasted with countless texts telling people to grab a share of the payouts (however spuriously), so you might imagine every possible claim has already been sent in.But […]
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Farewell, Fat Charlie: you are no longer a man for our times | Charles Nevin

Little Chef, which could vanish from Britain’s motorways, reminds us of a more tribal eraIs nostalgia tasteful? I ask because the lost bright lights of our lives that we tend to hanker for and mourn do seem, on the whole, to be a touch, well, naff (a word that is itself now lost and naff). […]
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Michael Gove’s education policies would look old-fashioned in the 1950s | Laura Tisdall

Constant exams and judgmental inspectors were anathema in Gove’s ‘golden age’. He’d be more at home in the Victorian eraMichael Gove has been frequently accused by critics of wanting to take education back to the 1950s “golden age”, where teachers were docile, children learnt the 3 Rs, and creative, self-determined learning was not on the […]
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Santander said it was too late to find my mother’s old building society account

I want to find out what’s happened to my late mother’s cash. Surely banks have records going back further than six years?My mother died recently and among her papers I discovered an old National & Provincial building society account dating back to 1996 that doesn’t appear to have been closed. There was £100.18 in the […]
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Trying to cancel with T-Mobile turned into a shouting match

The company initially refused to speak to me and then when I called back with my father, they turned aggressiveAs a teenager, I had to take out a mobile phone contract with T-Mobile in my father’s name. Now I am of age, I wanted to cancel this to take advantage of a better deal elsewhere. […]
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