Tenants turned down for property let – and not allowed to see their references

Estate agent won’t let tenants see the references they paid for When my wife and I agreed to rent a property, the landlord’s agents, Kinleigh Folkard & Hayward (KFH) requested that we complete reference checks at a cost of £96. Four days before we were due to move in, the agent informed us that the […]
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OFT criticised over ‘ineffectual’ payday loans policing

Committee of MPs says watchdog failed to invest enough in regulation, never fined a firm and was slow to revoke licencesThe watchdog responsible for regulating the UK’s payday lenders has been “ineffective” and “timid”, and has failed to identify risks of malpractice which have cost consumers at least £450m a year, according to the Public […]
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Trying to cancel with T-Mobile turned into a shouting match

The company initially refused to speak to me and then when I called back with my father, they turned aggressiveAs a teenager, I had to take out a mobile phone contract with T-Mobile in my father’s name. Now I am of age, I wanted to cancel this to take advantage of a better deal elsewhere. […]
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MasterCard and Visa battle it out with retailers in world war fees

The credit card giants may get a spanking from the regulator, but it is consumers who are set to be the real losersAre MasterCard and Visa ripping us off every time we make a payment using a debit or credit card? In a class action that makes the battle fought by Erin Brockovich look like […]
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Legal aid cuts prompt top lawyers to leave the bar for careers on the bench

Applications to become judges double as squeezed barristers and solicitors head for the ‘purple lifeboat’ of the judiciaryIt has been dubbed the stampede for “the purple lifeboat” – applications to become judges have more than doubled over the past four years as senior lawyers seek professional sanctuary on the bench.Eagerness for the purple robe of […]
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I’m still confused by the court of protection

We’ve had to deal again with the secretive court that advocates on behalf of people unable to make decisions about their welfare – it’s a peculiar businessIf you have a relative with dementia, there is a good chance you will have had dealings with the court of protection. It advocates on behalf of people deemed […]
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When do we appoint a solicitor when buying a house?

Q I am in the process of trying to buy my first home with my husband on a shared ownership scheme. We appointed the IFA recommended by the housing association, as they said she knows the ins and outs of shared ownership. We’re happy with that. She has also recommended a group of solicitors, also experienced with […]
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A letting agent ombudsman is a start | Penny Anderson

It’s not perfect, but at last renters might be able to seek redress for grasping, discriminatory and devious treatment by agentsWell, it’s better than nothing, I suppose. The housing minister Mark Prisk has approved an eleventh-hour amendment to the enterprise and regulatory reform bill. Tenants should be excited to learn that there will be a […]
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Beware arrangement fees on ‘super cheap’ mortgage deals

Borrowers must look beyond the tempting headline rates and consider the true cost of ultra-low fixed-rate loansBorrowers are being warned that some of the ultra-low fixed-rate mortgages on the market come with a sting in the tail which may mean they aren’t as good as they first appear.This week you could take your pick from […]
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Drug companies pay doctors £40m for travel and expenses

Total spend on consultancy fees and junkets by 35 suppliers revealed by trade body in move to greater transparencyDrug companies are paying an estimated £40m a year to British doctors in service fees, flights, hotel and other travel expenses, according to the trade body that represents pharmaceutical companies.The Association of the British Pharmaceutical Industry (ABPI) […]
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