More than 1m complaints about PPI mis-selling made to watchdog

More than 1m complaints about PPI mis-selling made to watchdog Financial Ombudsman still taking on up to 1,000 payment protection insurance cases each week.
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PPI complaints to ombudsman soar as banks fail to deal with claims

Financial Ombudsman Service received a record 2m inquiries and complaints last year, including almost 380,000 about PPIConsumers complained to the Financial Ombudsman Service (FOS) in record numbers last year, as the fallout from the payment protection insurance (PPI) mis-selling scandal continued and financial services customers became more aware of their rights.In its annual review, published […]
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Barclays changes its PPI compensation offer

The bank offered me £9,759 after selling me unsuitable payment protection insurance – now it wants to pay lessI took out loans with Barclays in 2000 and 2001, and at the time I was persuaded to buy payment protection insurance. Last July, I complained of mis-selling via Curzon, a claims management firm. In October, Barclays […]
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Santander tops bank complaints list

Head of new Financial Conduct Authority says complaints data helps consumers and boosts competitionSantander has been named as the most complained about bank by the new Financial Conduct Authority (FCA). The Spanish-owned bank, which is advertising its 123 current account heavily at the moment, was the subject of four complaints for every one of its […]
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You can’t bank on getting a PPI pay-out from Barclays

After completing all the forms and accepting the offer, the money fails to materialiseLast year I received an offer letter on my Barclaycard PPI claim of £7,264.7 dated 10 September. I completed the acceptance form and returned it immediately. I then changed my name due to marriage, and had to send in proof which they […]
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Barclays tax avoidance division generated £1bn a year – Salz review

Independent review also shows Barclays paid just £82m in corporation taxBarclays’ controversial tax avoidance division generated revenue of more than a £1bn a year between 2007 and 2010, according to data published in a scathing review ofembattled bank’s culture.The assessment by City lawyer Anthony Salz, commissioned by Barclays in the wake of the Libor-rigging scandal, […]
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Lloyds chairman slammed for running ‘cosy club which got out of control’

Sir Win Bischoff accused by Labour peer of stalling over missold PPI claims that have so far cost the bank more than £5bnThe chairman of Lloyds Banking Group on Monday faced criticism for the way the bailed-out bank handled mis-sold payment protection insurance and attempted to avoid liability for claims that have already topped £5bn.Giving […]
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