Telecommunications equipment and supplies

Telecommunications equipment and supplies

a) IP based telephony products to run across TEWV’s Data Network. b) Single mobile device and wider coverage across the geography of the area. c) Fixed to mobile convergence. d) Patient telephony in service areas. e) Call/Contact Centre Services.

UK-Durham: Telecommunications equipment and supplies

2012/S 250-414715

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

County Durham Procurement Consortium
Bed House, Unit 3, Belmont Business Park
For the attention of: Patricia Green
DH1 1TW Durham
UNITED KINGDOM
Telephone: +44 1913332624
E-mail: patricia.green@cddft.nhs.uk

Internet address(es):

General address of the contracting authority: http://events.transaxions.com/service.aspx?event=6439

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority
Regional or local authority
I.3)Main activity
General public services
Health
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:
SP602 – Telephony Service.
II.1.2)Type of contract and location of works, place of delivery or of performance
Services
NUTS code UKC1
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)
Respondents are to review the requirements outlined below and propose a service that meets TEWV requirements.
a) IP based telephony products to run across TEWV’s Data Network.
b) Single mobile device and wider coverage across the geography of the area.
c) Fixed to mobile convergence.
d) Patient telephony in service areas.
e) Call/Contact Centre Services.
f) Management Information and Analysis.
g) Ability for Wards and Teams to maintain 24 x 7 telephony service in the event of a telephony fault.
h) No break in phone contact for service users and carers when they wish to phone key teams and wards.
i) Maximisation of ‘on net’ calls between Trust phone users including mobiles.
j) Ability to use ‘SIP Trunking’.
There is an option to also purchase the following:
a) LAN Services.
b) CCTV and Physical Security Monitoring Services.
c) Paging.
d) Managed Equipment Room Services.
e) Gateway Services.
f) Unified comms and presence.
The contract is for 36 months with an option to extend for 24 months + 24 months.
This contract may also be utilised by organisations aligned to County Durham Procurement Consortium.
II.1.6)Common procurement vocabulary (CPV)

32500000

II.1.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots
This contract is divided into lots: no
II.1.9)Information about variants
Variants will be accepted: yes
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
II.2.2)Information about options
Options: no
II.2.3)Information about renewals
This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion
Duration in months: 84 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
The Contracting Authority reserves the right to require deposits, guarantees, bonds, insurance cover and/or other forms of security cover it deems appropriate.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
Further details will be provided to those who express interest in this opportunity and/or are invited to tender.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
Groupings of bidders may be required to form a separate limited company and/or that one takes full responsibility and/or that each takes joint and several liability.
III.1.4)Other particular conditions
The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements are met: Please see pre-qualification questionnaire and for those shortlisted, the Invitation to Tender.
III.2.2)Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: Please see pre-qualification questionnaire and for those shortlisted, the Invitation to Tender.
III.2.3)Technical capacity
Information and formalities necessary for evaluating if the requirements are met:
Please see pre-qualification questionnaire and for those shortlisted, the Invitation to Tender.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service
Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
competitive dialogue
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated yes
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction
An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
SP602.
IV.3.2)Previous publication(s) concerning the same contract
no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
Time limit for receipt of requests for documents or for accessing documents: 29.1.2013 – 12:00
IV.3.4)Time limit for receipt of tenders or requests to participate
29.1.2013 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about European Union funds
VI.3)Additional information
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:28.12.2012

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