Telephone Answering Service London

Telephone Answering Service London

Invitation to Tender for the Provision of Call Answering Services.

United Kingdom-London: Telephone-answering services

2015/S 052-090778

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Barnet and Southgate College
High Street
Contact point(s): Procurement Manager
For the attention of: Karim Meghani
N14 6BS London
UNITED KINGDOM
E-mail: karim.meghani@barnetsouthgate.ac.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Other

I.3)Main activity

Education
Other: further education

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Invitation to Tender for the Provision of Call Answering Services.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 5: Telecommunications services

NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

Provision for Call Answering Services.

II.1.6)Common procurement vocabulary (CPV)

79510000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no

II.1.8)Lots

This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
II.2.2)Information about options
II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Starting 11.5.2015. Completion 10.5.2017

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Refer to Tender document.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Refer to Contract/ Form of Tender on the Tender Document.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Refer to Tender document.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Refer to Tender document.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Refer to Tender document.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

BSC.CAS.1

IV.3.2)Previous publication(s) concerning the same contract

no

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

3.4.2015
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

until: 10.4.2015
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

Barnet and Southgate College
High Street
N14 6BS London
UNITED KINGDOM
E-mail: karim.meghani@barnetsouthgate.ac.uk
Internet address: www.barnetsouthgate.ac.uk

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: Refer to Tender document.

VI.4.3)Service from which information about the lodging of appeals may be obtained

Barnet and Southgate College
High Street
N14 6BS London
UNITED KINGDOM
E-mail: karim.meghani@barnetsouthgate.ac.uk
Internet address: www.barnetsouthgate.ac.uk

VI.5)Date of dispatch of this notice:

10.3.2015

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