Telephony Replacement Contract

The project scope is to design, build and implement a solution which meets the identified business requirements: A core unified communications server. Voice-mail; Web collaboration.

United Kingdom-Canterbury: Telecommunications system

2016/S 079-140317

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Canterbury Christ Church University
North Holmes Road, Kent
For the attention of: Robin Higgins
CT1 1QU Canterbury
UNITED KINGDOM
Telephone: +44 1227782940
E-mail: procurement@canterbury.ac.uk
Fax: +44 1227782940

Internet address(es):

General address of the contracting authority: https://in-tendhost.co.uk/cccu/aspx/Home

Address of the buyer profile: https://in-tendhost.co.uk/cccu/aspx/Home

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local sub-divisions

I.3)Main activity

Education

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Telephony Replacement (Unified Comms).

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 5: Telecommunications services

NUTS code UKJ4

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract

II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

CCCU had an ageing mixed estate of legacy telecommunications systems across its campuses at Canterbury, Broadstairs, Medway and Tunbridge Wells. The Telephony and Unified Communication project comprises 2 distinct phases. Phase 1 (which is outside the scope of this tender) addresses a number of the current risks and will deliver a stable telephony platform by May 2016. Phase 2 seeks to deliver the business transformational aspects of Telephony and Unified Communication built around the main pillars of Presence, Telephony, Messaging, Conferencing and Collaboration.
The project scope is to design, build and implement a solution which meets the identified business requirements:
— A core unified communications server
— Voice-mail;
— Web collaboration;
— CTI Integration;
— Presence;
— Outlook integrated user directory;
— Improved contact and mobility solutions;
— UC Application for smart phones;
— Video conferencing;
— Audio conferencing;
— Call recording;
— Call monitoring;
— Nuisance call blocking;
— Instant messaging;
— Improved switchboard functionality;
— Wallboards.
These requirements could be delivered either by further advancement of the existing Asterisk 13 platform with some additional coding and integration by third-party companies or by complete replacement of the Asterisk 13 platform with a commercially supported CAPEX and OPEX modelled solution, but utilising the SIP trunks, DDI numbering and in-cloud IVR solution which has been deployed during Phase 1 of the project.

II.1.6)Common procurement vocabulary (CPV)

32524000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no

II.1.8)Lots

This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no

II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

II.2.2)Information about options

II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

III.2.2)Economic and financial ability

III.2.3)Technical capacity

III.2.4)Information about reserved contracts

III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no

IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

CCCU-0005

IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 12.5.2016
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

13.5.2016

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up