Tenant Satisfaction Telephone Surveys – Request for Quote

Tenant Satisfaction Telephone Surveys – Request for Quote

Quotations are invited for the provision of a two year contract to deliver monthly telephone surveys to monitor tenant satisfaction with services provided by Northampton Partnership Homes (NPH), the ALMO established by Northampton Borough Council which will be operational from 5 January 2015.

REFERENCE NPH-0001

NPH Tenant Satisfaction Telephone Surveys
Awarding body Northampton Borough Council

EST. START DATE: 01/04/2015
EST. END DATE: 31/03/2017

Description

Quotations are invited for the provision of a two year contract to deliver monthly telephone surveys to monitor tenant satisfaction with services provided by Northampton Partnership Homes (NPH), the ALMO established by Northampton Borough Council which will be operational from 5 January 2015. NPH would like to gather information and report on customers’ views on the range of services that it will provide (currently provided by Northampton Borough Council’s Landlord Services) . The contract will be awarded to the successful provider in January 2015 by NPH, with a view to commencing the surveys from 1 April 2015.

Further details of the requirement and instructions on how to send your proposal can be found on the attached document.

Please note that this advert will not be available as of the document request deadline. Please ensure that you have made a copy of any relevant documents or information prior to this date.

Associated Documents

These documents are for information only. Please follow instructions for registration and receipt of full tender/quotation documentation.

 

Additional information

Contract Type One off
Procurement Process Quotation
Estimated ValueTEXT DESCRIPTION
Category Market Research,
CPV codes 79000000,
Suitable for SME YES

DOCUMENT AVAILABLE UNTIL

21 January 2015

about 1 month

SUBMISSION RETURN BY

21 January 2015

about 1 month

CONTACT DETAILS

NORTHAMPTON PARTNERSHIP HOMES
Kathy Brooks
01604 837583

This contract is being managed byNorthampton Borough Council . To request documentation contactkbrooks@northampton.gov.uk, kbrooks@northamptonpartnershiphomes.org.uk

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