Tender for Employee Engagement Survey and Analysis IT System
NHS Scotland through NHS National Services Scotland wishes to procure an Employee Engagement Survey and Analysis system for use by NHS Staff. The system will be used by approximately 157,000 Staff across 22 Regional Health Boards.
United Kingdom-Edinburgh: IT services: consulting, software development, Internet and support
Section I: Contracting authority
I.1)Name, addresses and contact point(s)
Common Services Agency (more commonly known as NHS National Services Scotland (NHS NSS))
Gyle Square, 1 South Gyle Crescent
For the attention of: Jim Binnie
EH12 9EB Edinburgh
Telephone: +44 1312756059
Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA12442
Electronic access to information: www.publiccontractsscotland.gov.uk
Electronic submission of tenders and requests to participate: www.publiccontractsscotland.gov.uk
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
I.2)Type of the contracting authority
I.4)Contract award on behalf of other contracting authorities
Section II: Object of the contract
II.1.1)Title attributed to the contract by the contracting authority:
II.1.2)Type of contract and location of works, place of delivery or of performance
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Scotland.
NUTS code UKM
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.5)Short description of the contract or purchase(s)
The purpose of the solution is to provide the means for staff to input responses to an Employee Engagement questionnaire and to undertake automated analysis of those responses. The system will produce an Employee Engagement Index score at three organisational levels as part of the roll out of the NHSScotland Employee Engagement Continuous Improvement Model. The system will support future small Surveys at NHS Scotland and also at NHS Board level. This will be utilised to further enhance the collation of information for future analysis, and to measure, benchmark and facilitate change.
The successful supplier will be expected to provide the software solution and associated services to deliver the solution. These will include but are not limited to development, implementation, training, consultancy and support. The supplier will be required to provide a minimum of seven years support.
NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site athttp://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=303148.
The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available athttp://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx.
Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.
II.1.6)Common procurement vocabulary (CPV)
72000000, 48000000, 72261000, 72263000, 72200000
II.1.7)Information about Government Procurement Agreement (GPA)
II.1.9)Information about variants
II.2.1)Total quantity or scope:
Range: between 300 000 and 600 000 GBP
II.2.2)Information about options
II.2.3)Information about renewals
Section III: Legal, economic, financial and technical information
III.1.4)Other particular conditions
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
Respondents will be able to download a Pre-qualification questionnaire from the Public Contract Scotland portal. A shortlist will be drawn up from the information provided in response to these documents.
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.2.2)Information about electronic auction
IV.3.4)Time limit for receipt of tenders or requests to participate
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
Section VI: Complementary information
VI.4.2)Lodging of appeals
VI.5)Date of dispatch of this notice: