Tender for Auto Dialler Solution

Tender for Auto Dialler Solution

The Yorkshire Ambulance Service NHS Trust requires a Supplier for an Auto Dialler Solution.

United Kingdom-Wakefield: Software package and information systems

2016/S 197-355692

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Yorkshire Ambulance Service NHS Trust
Springhill 2, Brindley Way, 41 Industrial Estate
Contact point(s): Procurement Department
For the attention of: Martin Flanagan
WF2 0XQ Wakefield
United Kingdom

Internet address(es):

General address of the contracting authority: www.yas.nhs.uk

Address of the buyer profile: https://in-tendhost.co.uk/noecpc/aspx/Home

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from:The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local sub-divisions

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting authority:

Auto Dialler Solution.

II.1.2)Type of contract and location of works, place of delivery or of performance

NUTS code

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

The Yorkshire Ambulance Service (YAS) NHS Trust requires a Supplier for an Auto Dialler Solution.
The solution should allow individual members of the Trust and external agencies (such as Police, Fire, Local Authorities etc.) to be contacted via phone, SMS, pager or email. Each contact will respond using one of these methods accepting receipt of the notification.

II.1.6)Common procurement vocabulary (CPV)


II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes


This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Duration of contract 3 years plus a potential 2 years extension.
Estimated value excluding VAT:
Range: between 80 000 and 135 000 GBP
II.2.2)Information about options
II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Duration in months: 36 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

To be set out in the tender documents.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:

In accordance with the Public Contracts Regulations 2015 and as set out in the ITT which is available from https://in-tendhost.co.uk/noecpc/aspx/home

Minimum level(s) of standards possibly required:
Bidders must meet the pass/fail elements as per the ITT document and any additional standards requested in the ITT document.

III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

YAS 01446 YAS 80 2016

IV.3.2)Previous publication(s) concerning the same contract


IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 6.11.2016
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

6.11.2016 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up


IV.3.7)Minimum time frame during which the tenderer must maintain the tender

in days: 120 (from the date stated for receipt of tender)

IV.3.8)Conditions for opening of tenders


ITT Submissions will be opened through the HTTPS://intendhost.co.uk/NOECPC/aspx/home e-tendering system after the deadline has passed

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals

VI.4.3)Service from which information about the lodging of appeals may be obtained

The High Court
Royal Courts of Justice, The Strand, Westminster
WC2A London
United Kingdom

VI.5)Date of dispatch of this notice:



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