Tender for Benefits and Revenues Services

Tender for Benefits and Revenues Services

The Councils are seeking a service delivery partner for the provision of core revenues and benefits services including council tax administration, business rates administration, housing benefit and council tax discount administration and fraud and recovery with regard the same.

UK-Pershore: benefit services

2012/S 236-388958

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Wychavon District Council, Malvern Hills District Council and Worcester City Council (“The Councils”)
Wychavon District Council, Civic Centre, Queen Elizabeth Drive
For the attention of: Nigel Jancey
WR10 1PT Pershore
UNITED KINGDOM
Telephone: +44 1386565000
E-mail: procurement@wychavon.gov.uk
Fax: +44 1386561091

Internet address(es):

General address of the contracting authority: www.wychavon.gov.uk

Address of the buyer profile: www.wychavon.gov.uk

Electronic access to information: http//www.wychavon.gov.uk
Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority
Regional or local authority
I.3)Main activity
General public services
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Malvern Hills District Coucil & Worcester City Council
C/0 Wychavon District Council, Civic Centre, Queen Elizabeth Drive
WR10 1PT Pershore
UNITED KINGDOM

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:
Provision of revenues and benefits services.
II.1.2)Type of contract and location of works, place of delivery or of performance
Services
Service category No 27: Other services
NUTS code UK
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)
Benefit services. Telephone-answering services. Business and management consultancy and related services. Computer-related services. General public services. IT services: consulting, software development, Internet and support. Data-processing services. Financial transaction processing and clearing-house services. Office-support services. The Councils are seeking a service delivery partner for the provision of core revenues and benefits services including council tax administration, business rates administration, housing benefit and council tax discount administration and fraud and recovery with regard the same.
Additionally, the councils wish to consider services ancillary to the above core service such as some or all ICT provision, customer contact/ customer access services.
The Councils currently jointly run, hosted by Wychavon District Council, South Worcestershire Revenues and Benefits shared Service which is based in Pershore Worcestershire. Whilst it is envisaged that the service will continue to run from its current site the Council would wish to invite ideas on how eventual spare capacity could be sold to any other English / Welsh local authorities as listed at http://www.idea.gov.uk/idk/org/la-data.do.
II.1.6)Common procurement vocabulary (CPV)

75310000, 79510000, 79400000, 72500000, 75110000, 72000000, 72310000, 66172000, 79500000

II.1.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots
This contract is divided into lots: no
II.1.9)Information about variants
Variants will be accepted: yes
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

Provision of revenues and benefits and ancillary services for the Councils and possible future selling of extra capacity to any English or Welsh local authority as listed at http://www.idea.gov.uk/idk/org/la-data.do.

II.2.2)Information about options
II.2.3)Information about renewals
This contract is subject to renewal: yes
II.3)Duration of the contract or time limit for completion
Duration in months: 60 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
A performance bond or parent company guarantee or other form of security acceptable to the Councils may be required depending upon the financial stability of the economic operator as set out in the contract documents.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
Will be finalised in the dialogue phase and detailed in the contract documents.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
Requests to participate will be accepted from groupings of economic operators (consortia). In the event of a successful consortium bid the contracting authorities may specify that the consortium takes a particular legal form and/or require that a single consortium member assumes primary liability or that each member undertakes joint and several liability irrespective of the legal form adopted. Where a subsidiary company is used the ultimate parent company may be required, depending on the organisation’s financial stability as set out in the contract documents, to provide a guarantee in respect of the performance of the contract by the subsidiary before acceptance.
III.1.4)Other particular conditions
The performance of the contract is subject to particular conditions: yes
Description of particular conditions: Please see PQQ for details.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements are met: The economic operator and/or members of the Consortium in aggregate must meet the requirements set out in Regulation 23 of the Public Contracts Regulations 2006 (as amended). The requirements are set out in the qualification questionnaire (PQQ).
III.2.2)Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: The Councils will require evidence of economic and financial standing for the last 3 financial years, in respect of viability to perform the contract requirements; a minimum turnover of 10 000 000 GBP (ten million pounds) is required. The economic operator and/or members of the Consortium in aggregate must meet the requirements set out in Regulation 24 of the Public Contracts Regulations 2006 (as amended). The requirements are set out in the qualification questionnaire (PQQ).
All requirements as set out in the Public Procurement Directive 2004 (as amended) as implemented in the UK by the Public Service Contract Regulations 1993 (as amended).
Minimum level(s) of standards possibly required: The economic operator and/or members of the Consortium in aggregate must meet the requirements set out in Regulation 25 of the Public Contracts Regulations 2006 (as amended). The requirements are set out in the qualification questionnaire (PQQ).
III.2.3)Technical capacity
Information and formalities necessary for evaluating if the requirements are met:
The requirements are set out in the Qualification Questionnaire (PQQ).
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service
Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: yes

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
competitive dialogue
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
Envisaged minimum number 3: and maximum number 6
Objective criteria for choosing the limited number of candidates: Bespoke solution needed. Joint working and future developments in the area of benefits means that no detailed specification can be drawn up by the contracting authorities in the absence of a competitive dialogue. The limited number of candidates is regarded as sufficient to ensure genuine competition whilst allowing the process to be managed effectively and within the contracting authorities’ required timescales.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated yes
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction
An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
SWRBSS Service Delivery Partner
IV.3.2)Previous publication(s) concerning the same contract
no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
Time limit for receipt of requests for documents or for accessing documents: 7.1.2013 – 12:00
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate
14.1.2013 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender.The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers to be invited to participate in dialogue, and the award of any resulting contract, will be based solely on the respective selection and award criteria set out in the contract documents.
It is considered that the services to which this notice relates will be Part A Services for the purposes of Schedule 3 to the Public Contracts Regulations 2006 (as amended). The contracting authorities reserve the right, subject to the provisions of the Public Contracts Regulations 2006 (as amended by the Public Contracts (Amendment) Regulations 2009 and the Public Procurement (Miscellaneous Amendments) Regulations 2011) and other rules governing public procurement, to change without notice the basis of any part of the procurement process or to terminate the process at any time prior to award of any contract. It is possible that other local authorities in England and Wales may wish to be recipients of spare capacity, as detailed above, in due course. A list of such authorities is available here: http://www.idea.gov.uk/idk/org/la-data.do.

TUPE.
The contracting authorities believe that the requirements of the Transfer of Undertakings (Protection of Employment) Regulations 2006 and the Acquired Rights Directive will apply to the Contract.
Information about variants.
Suppliers invited to tender will be expected to submit a standard compliant bid, but may also be allowed to submit variant bids as long as they meet the contracting authorities’ core requirements. GO Reference: GO-2012125-PRO-4433953.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

Wychavon District Council
Wychavon District Council, Civic Centre, Queen Elizabeth Drive
WR10 1PT Pershore
UNITED KINGDOM
E-mail: procurement@wychavon.gov.uk
Telephone: +44 1386565476

VI.4.2)Lodging of appeals
Precise information on deadline(s) for lodging appeals: The Coincils will incorporate a minimum 10 calendar day standstill period at the point at which information on the award of the contract is communicated to tenderers. Applicants who are unsuccessful shall be informed by the Councils as soon as possible after the decision has been made as to the reasons why they were unsuccessful. If an appeal regarding the award of the contract has not been successfully resolved, The Public Contracts Regulations 2006 (as amended) provide for aggrieved economic operators who have been harmed or are at risk of harm by breach of the rules to take legal action. Any such action must be brought within the applicable limitation period. Where a contract has not been entered into, the Court may order the setting aside of the award decision or order the authority to amend any document and may award damages. If the contract has been entered into the Court may, depending on the circumstances, award damages, make a declaration of ineffectiveness, order the authority to pay a civil financial penalty, and/or order that the duration of the contract be shortened. The purpose of the standstill period referred to above is to allow the parties to apply to the Courts to set aside the award decision before the contract is entered into.
VI.4.3)Service from which information about the lodging of appeals may be obtained

HM Courts and Tribunal Service
Royal Courts of Justice, The Strand
WC2A 2LL London
UNITED KINGDOM
Telephone: +44 2017476000
Internet address: www.hmcourts-service.gov.uk

VI.5)Date of dispatch of this notice:
5.12.2012

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