Tender for Cloud ERP Managed Service – University of Birmingham

Tender for Cloud ERP Managed Service – University of Birmingham

There will be a complex set of integrations between Fusion and the remaining university systems, including the Oracle data warehouse.

United Kingdom-Birmingham: Software package and information systems

2018/S 172-390604

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

The University of Birmingham
Edgbaston
Birmingham
B15 2TT
United Kingdom
Contact person: Thomas Hasson
E-mail: T.R.Hasson@bham.ac.uk
NUTS code: UKG31
Internet address(es):Main address: http://www.bham.ac.uk

Address of the buyer profile: https://in-tendhost.co.uk/universityofbirmingham/aspx/Home

I.2)Information about joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://intendhost.co.uk/universityofbirmingham/aspx/Home
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Education

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Tender for Cloud ERP Managed Service

Reference number: FRAM422/18

II.1.2)Main CPV code

48000000

II.1.3)Type of contract

Services

II.1.4)Short description:

The University of Birmingham is looking for a managed service that provides functional and technical support across a number of environments.

Each environment instance will consist of a full set of Oracle Fusion HCM and Payroll, Fusion ERP, Fusion PBCS (Planning Budgeting Cloud Service), Taleo and Worktribe* cloud pods coupled to the OBIA Data Warehouse and WCC Document Management on-premise environments as well as C2C and SOA integrations.

The final number of BAU environments is still to be decided but there will be a minimum of 5 complete sets; Live, Test, Development, Training and Regression.

There will be a complex set of integrations between Fusion and the remaining university systems, including the Oracle data warehouse and on premise document management system, which will require constant oversight management and configuration.

*Worktribe Cloud pod covered by support from product vendor managed by the University of Birmingham.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:

II.2.2)Additional CPV code(s)

48430000
48440000
48450000
48490000
72000000

II.2.3)Place of performance

NUTS code: UKG31

II.2.4)Description of the procurement:

The University of Birmingham is looking for a managed service that provides functional and technical support across a number of environments.

Each environment instance will consist of a full set of Oracle Fusion HCM and Payroll, Fusion ERP, Fusion PBCS (Planning Budgeting Cloud Service), Taleo and Worktribe* cloud pods coupled to the OBIA Data Warehouse and WCC Document Management on-premise environments as well as C2C and SOA integrations.

The final number of BAU environments is still to be decided but there will be a minimum of 5 complete sets; Live, Test, Development, Training and Regression.

There will be a complex set of integrations between Fusion and the remaining university systems, including the Oracle data warehouse and on premise document management system, which will require constant oversight management and configuration.

*Worktribe Cloud pod covered by support from product vendor managed by the University of Birmingham.

The University will have an internal provision of support in place to manage and develop the live solution going forward.

This will be known as the Core Systems Optimisation Team (CSOT) whose role it will be to ensure that the solution remains aligned to the University’s current and future business needs. In doing this it will be responsible for optimising existing tools and functionality, deploying new functionality and overseeing regular updates of the software.

The CSOT team will combine both functional and technical skills and will include a wider distributed team located within the University’s IT Services Department. The CSOT will focus on 5 operational areas:

1) Impact analysis of quarterly releases of functionality including review, process amendment, configuration of the functionality and associated testing and training

2) Service release management activity associated with the quarterly upgrades and monthly maintenance patches including environment maintenance and regression testing

3) Routine system management, such as updating salaries, creating new positions, maintaining work schedules.

4) Redesign work as a result of strategic University initiatives, such as overseas campus etc.

5) On-going user support via the IT Services Help Desk and on-going training for new starters.

The University of Birmingham will seek to build expertise in each of these five areas stated above through collaboration and knowledge transfer with the managed service supplier throughout the duration of the contract.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Organisational requirements / Weighting: 3 %
Quality criterion – Name: Service requirements / Weighting: 7 %
Quality criterion – Name: Functional resource requirements / Weighting: 44 %
Quality criterion – Name: Technical resource requirements / Weighting: 20 %
Quality criterion – Name: Technical service requirements / Weighting: 5 %
Quality criterion – Name: Sustainability / Weighting: 1 %
Price – Weighting: 20 %
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24
This contract is subject to renewal: yes
Description of renewals:

Optional renewal periods of one plus one plus one years at the end of the initial term of 24 months.

II.2.9)Information about the limits on the number of candidates to be invited

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Restricted procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 03/10/2018
Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 10/10/2018

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

The University of Birmingham
Birmingham
B15 2TT
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

04/09/2018

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