Tender for Collection Agency Services

Tender for Collection Agency Services

Income Payments, Book Debts and Recovery Service.

UK-Birmingham: collection agency services

2012/S 215-355086

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

The Insolvency Service
Cannon House, 18 Priory Queensway,
Contact point(s): As in the above address
For the attention of: Tim Batkin email: tenders.insolvency@insolvency.gsi.gov.uk
B4 6FD Birmingham
UNITED KINGDOM
Telephone: +44 1216984495 / 7866671690
E-mail: tenders.insolvency@insolvency.gsi.gov.uk

Internet address(es):

General address of the contracting authority: http://www.bis.gov.uk/insolvency

Address of the buyer profile: http://www.bis.gov.uk/insolvency

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority
Body governed by public law
I.3)Main activity
Economic and financial affairs
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:
Income Payments, Book Debts and Recovery Service.
II.1.2)Type of contract and location of works, place of delivery or of performance
Services
Service category No 27: Other services
Main site or location of works, place of delivery or of performance: The Insolvency Service through its Official Receiver Offices, as described and detailed within the PQQ and ITT Documents.
NUTS code UK
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)
Income Payments, Book Debts and Recovery Service.
The Insolvency Service currently has a contract for Income Payments, Book Debts and Recovery Service which provides for the collection of income payment agreements/income payment orders (IPA/Os) from bankrupts and for the recovery of book debts, antecedent transactions, payment protection insurance compensation refunds and recoveries from company directors.
The current contract expires in September 2013 and this service needs to be re-tendered to enable minimum interruption to the collection services provided to the Official Receiver.
IPO/A and Book Debt collections represent approximately 95 % of all case instructions, and Antecedent Transaction collections, represent 5 %, (based on 2012 data).
Antecedent Transaction collections require the economic operator to have specific experience in the Insolvency Acts, 1986 and 2000, as amended by the Enterprise Act, 2005, Company Director Disqualification Act, 1986, Companies Acts, 1985 and 2006, and Employment Rights Act, 1996, and should therefore be qualified Legal Practitioners and members of the Law Society.
IPO/A and Book Debt collections do not require the economic operator to have specific professional legal standing, and therefore, technical capacity and relevant experience in debt collection would apply.
It is the intention of the Insolvency Service to let one service contract for the IPBDR Service, and therefore, economic operators should ensure their bid is capable of both Antecedent Transactions, as well as IPO/A and Book Debt collections, which can take the form of a single economic operator bid, or a consortia bid, with a prime contractor and sub contractor agreements.
II.1.6)Common procurement vocabulary (CPV)

79940000, 79100000, 79111000, 79112000, 79140000, 79130000

II.1.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots
This contract is divided into lots: no
II.1.9)Information about variants
Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
Full details will be contained within the PQQ and ITT documents. Estimated Value excluding VAT: Range between £3 500 000 and £6 000 000 GBP. The contract will have an initial duration of 3 years, (36 months) once awarded, i.e. to June 2016, with the option to extend by 2 years, (24 months) in 2, 1 year, (12 month) increments, i.e. to 2018.
Estimated value excluding VAT:
Range: between 3 500 000,00 and 6 000 000,00 GBP
II.2.2)Information about options
Options: yes
Description of these options: The initial contract will have a duration of 3 years (36 months) with the option to extend by a further 2 years (24 months) in one year (12 month) increments to a total 5 years, (60 months). i.e. From June 2013 to 2016, with the option to extend to 2018.
Provisional timetable for recourse to these options:
in months: 36 (from the award of the contract)
II.2.3)Information about renewals
This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion
Duration in months: 60 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
Parent Company Guarantee or a Contract Guarantee Bond may be necessary.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
Where bids are submitted as part of consortium or association, the “Group” would be required to nominate a Lead Partner with whom the contracting authority can contract with or; form themselves into a single legal entity; or to accept joint and several liability.
III.1.4)Other particular conditions
The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements are met: Regulations 23 and 24 of the Public Contracts Regulations 2006 will apply. As per Pre-Qualification documentation (PQQ) See section VI.3.
III.2.2)Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: As per Pre-Qualification documentation (PQQ) See section VI.3.
Minimum level(s) of standards possibly required: As per Pre-Qualification documentation (PQQ) See section VI.3.
III.2.3)Technical capacity
Information and formalities necessary for evaluating if the requirements are met:
As per Pre-Qualification documentation (PQQ) See section VI.3.
Minimum level(s) of standards possibly required:
As per Pre-Qualification documentation (PQQ) See section VI.3.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
Execution of the service is reserved to a particular profession: yes
Reference to the relevant law, regulation or administrative provision: Antecedent Transactions collection -The Insolvency Acts, 1986 and 2000, as amended by the Enterprise Act, 2005, Company Director Disqualification Act, 1986, Companies Acts, 1985 and 2006, and Employment Rights Act, 1996 etc. Qualified Legal Practioners, and members of the Law Society.
Those collections relating to IPO/A and Book Debts do not necessarily require the provision of a qualified legal practioner.
III.3.2)Staff responsible for the execution of the service
Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: yes

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
Restricted
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
Envisaged number of operators: 5
Objective criteria for choosing the limited number of candidates: As per Pre-Qualification documentation (PQQ) See section VI.3.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction
An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
Income Payments, Book Debts and Recovery Service.
IV.3.2)Previous publication(s) concerning the same contract
no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
Time limit for receipt of requests for documents or for accessing documents: 12.12.2012 – 17:00
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate
12.12.2012 – 17:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
28.1.2013
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening tenders

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: yes
Estimated timing for further notices to be published: 5 years
VI.2)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
All suppliers who wish to respond to this OJEU notice and indicate their interest in the tender, should request a Pre-Qualification Questionnaire (PQQ) document, which provides further detail relating to this procurement. The PQQ AND ALL communication should be via:-.
tenders.insolvency@insolvency.gsi.gov.uk

The services relating to Antecedent Transactions necessitate the economic operator to be a qualified Legal Practioner and member of the Law Society, experienced in the Insolvency Acts, 1986 and 2000, as amended by the Enterprise Act, 2005, the Companies Acts, 1985 and 2006, the Company Director Disqualification Act, 1986 and Employment Rights Act, 1996.
The services relating to IPO/A and Book Debt collections do not require the economic operator to have specific professional legal standing and therefore, technical capacity and relevant experience in debt collection services would apply.
It is the intention of the Insolvency Service to let one service contract for the IPBDR Service, and therefore, economic operators should ensure their bid is capable of both Antecedent Transactions as well as IPO/A and Book Debt Collections, which can take the form of a single economic operator bid, or a consortia bid, with prime contractor and sub contractor agreements.
We estimate the contract value to be between £3,5 m and £6 m over the life of the contract, which represents a genuine pre -estimate of the service over the duration of the contract.
Managing Supplier Poor Performance cross-Government.
Government has not always managed its strategic suppliers on a cross-Government basis as effectively as it might. This has resulted in suppliers continuing to win new work with Government even when there are substantial performance concerns with existing contracts.
As a result, Government has developed a new approach to ensuring previous poor performance by suppliers can be taken into account and robustly assessed prior to new contracts being entered into.
Contracting Authorities will now ensure that consideration of poor performance on existing or previous contracts is made at the Selection stage, in the assessment of technical and professional ability (Reg. 25). This will include where there are examples of serious and persistent breach in the delivery of both current and previous contracts.
Where a supplier has been found to have committed “Grave Misconduct” in the course of their business or profession, the Contracting Authority will have the right to exercise “Discretionary Exclusion” of that supplier under the Public Contracts Regulations 2006.
In addition, Contracting Authorities will reassess economic and financial standing, and technical and professional ability, and any discretionary or mandatory grounds for exclusion, before key points in the procurement process (i.e. short listing, preferred bidder status, award of contract etc). This will be done by asking the bidder whether anything has changed since the original assessment; and by checking with other departments/contracting authorities.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

See section VI.4.2 and VI.4.3

VI.4.2)Lodging of appeals
Precise information on deadline(s) for lodging appeals: The Insolvency Service will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers. This period allows unsuccessful tenderers to seek further debriefing from the contracting authority before the contract is entered into. Such additional information should be requested from the address in section 1.1 If an appeal regarding the award of a contract has not been successfully resolved the Public Contracts Regulations 2006 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Where a contract has not been entered into the court may order the settling aside of the award decision or order the authority to amend any document and may award damages.
VI.4.3)Service from which information about the lodging of appeals may be obtained

The Insolvency Service
Cannon House, 18 Priory Queensway
B4 6FD Birmingham
UNITED KINGDOM
E-mail: tim.batkin@insolvency.gsi.gov.uk
Telephone: +44 1216984495
Internet address: http://www.bis.gov/insolvency

VI.5)Date of dispatch of this notice:5.11.2012

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