Tender for Direct Payments Support Service

Tender for Direct Payments Support Service

The Metropolitan Borough Council of Sandwell wishes to appoint 2 organisations to provide a Direct Payments Support Service to adults living within the Borough of Sandwell.

United Kingdom-Oldbury: Social work services without accommodation

2015/S 196-355221

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Sandwell Metropolitan Borough Council
Jack Judge House PO Box 15888
For the attention of: Emily Coates
B69 2AJ Oldbury
UNITED KINGDOM
Telephone: +44 1215695973
E-mail: adult_procurement@sandwell.gov.uk

Internet address(es):

General address of the contracting authority: www.sandwell.gov.uk

Address of the buyer profile: http://in-tendhost.co.uk/sandwellmbc

Further information can be obtained from: Sandwell MBC In-Tend Supplier Portal (please see internet address URL below)
UNITED KINGDOM
Internet address: https://in-tendhost.co.uk/sandwellmbc

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Sandwell MBC In-Tend Supplier Portal (please see internet address URL below)
UNITED KINGDOM
Internet address: https://in-tendhost.co.uk/sandwellmbc

Tenders or requests to participate must be sent to: Sandwell MBC In-Tend Supplier Portal (please see internet address URL below)
UNITED KINGDOM
Internet address: https://in-tendhost.co.uk/sandwellmbc

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services
Economic and financial affairs

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Direct Payments Support Service.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 1: Maintenance and repair services

NUTS code UKG34

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement

II.1.4)Information on framework agreement

Framework agreement with several operators

Duration of the framework agreement

Duration in years: 3

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT:
Range: between 322 068 and 429 424 GBP

II.1.5)Short description of the contract or purchase(s)

The Metropolitan Borough Council of Sandwell wishes to appoint 2 organisations to provide a Direct Payments Support Service to adults living within the Borough of Sandwell.
The service will be provided to individuals who are in receipt of a personal budget and wish to use a direct payment to retain choice and control over the services they receive. The service will comprise of the following elements:
— Payroll Service provided to ensure individuals are effectively supported regarding the payments to their staff, and to manage the complexities of being an employer;
— Employer Support Service to provide advice, information, support and training enabling all eligible individuals to manage their Personal Budget through a Direct Payment;
— Managed Account Service to be provided to individuals who are in receipt of a personal budget and wish to use a direct payment to retain choice and control over the services they receive, either by employing a Personal Assistant or by entering into a contract with an Agency. The Managed Accounts service will provide support to people who are taking their personal budget as a direct payment and require assistance to ensure their financial responsibilities are met.
Please note the successful providers will be expected to provide all 3 of the above elements under this contract.
It is anticipated that the contract will commence on 6.4.2016 and run for a period of 3 years (until 5.4.2019) with an option to extend subject to the Council’s needs for the Service (s) for a further 1 year.
Suitably qualified and experienced organisations are invited to respond to the Invitation to Tender Documents. These must be submitted no later than 15:00 on Monday, 9.11.2015 via In-Tend. The deadline for the submission of any clarification questions is 17:00 on Monday, 2.11.2015 via In-Tend.
The Council intends to use an evaluation model based on quality and price. The criteria, on which the tender will be evaluated, inclusive of weighting attached to each, will be included in the Invitation To Tender (ITT) documentation.
NB: The contract reflects services currently being provided by existing organisations, and therefore the EC Acquired Rights Directive 77/187 as amended and/or the Transfer of Undertakings (Protection of Employment) Regulations 1981 may apply to this contract.
Closing Date: 9.11.2015.
Location: Sandwell.
Upload Documents: Uploaded files.

II.1.6)Common procurement vocabulary (CPV)

85312000, 66172000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no

II.1.8)Lots

This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

The Metropolitan Borough Council of Sandwell wishes to appoint 2 organisations to provide a Direct Payments Support Service to adults living within the Borough of Sandwell.
The service will be provided to individuals who are in receipt of a personal budget and wish to use a direct payment to retain choice and control over the services they receive. The service will comprise of the following elements:
— Payroll Service provided to ensure individuals are effectively supported regarding the payments to their staff, and to manage the complexities of being an employer;
— Employer Support Service to provide advice, information, support and training enabling all eligible individuals to manage their Personal Budget through a Direct Payment;
— Managed Account Service to be provided to individuals who are in receipt of a personal budget and wish to use a direct payment to retain choice and control over the services they receive, either by employing a Personal.
Assistant or by entering into a contract with an Agency. The Managed Accounts service will provide support to people who are taking their personal budget as a direct payment and require assistance to ensure their financial responsibilities are met.
Please note the successful providers will be expected to provide all 3 of the above elements under this contract.
The prospective Contractor should note that The Council has a maximum budget available for each category of the Service as follows:
1. Category 1 — 60 GBP per year,
2. Category 2 — 100 GBP per year,
3. Category 3 — 140 GBP per year (+ a 1-off payment for initial training — 45 GBP),
4. Category 4 — 350 GBP per year (+ a 1-off payment for initial training — 45 GBP).
Please note where an individual has more than 1 personal assistant (PA), an additional flat rate of 30 GBP maximum will be paid per PA (this refers to Category 1, 3 and 4 only).
The Council does not guarantee any volume as the number of referrals can increase as well as decrease, but it is anticipated referrals will be allocated on a rotational basis between the 2 successful contractors.
Estimated value excluding VAT:
Range: between 322 068 and 429 424 GBP

II.2.2)Information about options

Options: yes
Description of these options: Tenderers should note that The Council has set pricing limits for each category of the Service and therefore the Council shall reject any bid (s) exceeding this limit.

II.2.3)Information about renewals

This contract is subject to renewal: yes
Number of possible renewals: 1
In the case of renewable supplies or service contracts, estimated timeframe for subsequent contracts:
in months: 12 (from the award of the contract)

II.3)Duration of the contract or time limit for completion

Starting 6.4.2016. Completion 5.4.2019

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

None.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Payment arrangements shall be as detailed in Schedule 4 of ITT039 Invitation To Tender.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Standard General Terms and Conditions as detailed in ITT039 Invitation To Tender.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Full details regarding the evaluation criteria can be found in the ITT039 Invitation To Tender documentation.
Minimum level(s) of standards possibly required: Applicants who achieve a score of less than 2 will be rejected.
Full details regarding the evaluation criteria can be found in the ITT039 Invitation To Tender documentation.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Full details regarding the technical capacity can be found in the ITT039 Invitation To Tender documentation.
Minimum level(s) of standards possibly required:
Applicants who achieve a score of less than 2 will be rejected.
Full details regarding the technical capacity can be found in the ITT039 Invitation To Tender documentation.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: yes

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

ITT039

IV.3.2)Previous publication(s) concerning the same contract

no

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

9.11.2015 – 15:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

Sandwell Metropolitan Borough Council
Jack Judge House, PO Box 15888, Oldbury West Midlands
B69 9EN Oldbury
UNITED KINGDOM
E-mail: adult_procurement@sandwell.gov.uk
Telephone: +44 1215695973
Internet address: http://sandwell.gov.uk

VI.4.2)Lodging of appeals

VI.4.3)Service from which information about the lodging of appeals may be obtained

Sandwell Metropolitan Borough Council
Jack Judge House, PO Box 15888, Oldbury West Midlands
B69 9EN Oldbury
UNITED KINGDOM
E-mail: adult_procurement@sandwell.gov.uk
Telephone: +44 1215695973
Internet address: http://sandwell.gov.uk

VI.5)Date of dispatch of this notice:

5.10.2015

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