Tender for Gloucestershire’s Self-Harm Helpline

Tender for Gloucestershire’s Self-Harm Helpline

A self-harm helpline service which supports individuals in Gloucestershire who self-harm.

United Kingdom-Gloucester: Provision of services to the community

2019/S 172-420015

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Gloucestershire County Council
Shire Hall
Gloucester
GL1 2TG
United Kingdom
Contact person: Mrs Ann Sadler
Telephone: +44 1452583401
E-mail: ann.sadler@gloucestershire.gov.uk
NUTS code: UKK13
Internet address(es):Main address: https://www.gloucestershire.gov.uk

Address of the buyer profile: https://www.gloucestershire.gov.uk

I.2)Information about joint procurement

I.3)Communication

Access to the procurement documents is restricted. Further information can be obtained at: www.supplyingthesouthwest.org.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: www.supplyingthesouthwest.org.uk

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Gloucestershire’s Self-Harm Helpline (SHHL)

Reference number: DN433400

II.1.2)Main CPV code

75200000

II.1.3)Type of contract

Services

II.1.4)Short description:

A self-harm helpline service which supports individuals in Gloucestershire who self-harm (or are thinking of self-harming), their family, carers, friends and professionals who support them.

Support is provided via the following functions:

— confidential telephone helpline,

— text messaging,

— online messaging (web chat), and

— website (includes information and advice).

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKK13
Main site or place of performance:

Gloucestershire.

II.2.4)Description of the procurement:

A self-harm helpline service which supports individuals in Gloucestershire who self-harm (or are thinking of self-harming), their family, carers, friends and professionals who support them.

Support is provided via the following functions:

— confidential telephone helpline,

— text messaging,

— online messaging (web chat), and

— website (includes information and advice).

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 265 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 21/10/2019
Local time: 10:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English
IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 21/10/2019
Local time: 10:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

Please see tender pack for full details of the tender.

VI.4)Procedures for review

VI.4.1)Review body

Gloucestershire County Council
Gloucester
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

04/09/2019

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