Tender for Healthcare Worker Software

Tender for Healthcare Worker Software

Contract for an off the shelf booking and matching Software Solution which enables healthcare workers to register and client Trusts to add assignments.

United Kingdom-Watford: Software package and information systems

2015/S 142-262320

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

NHS Professionals Ltd
3rd Floor, Edward Hyde Building, 38 Clarendon Road
For the attention of: David Waddington
WD17 1JW Watford
Telephone: +44 1133074291
E-mail: david.waddington@nhsprofessionals.nhs.uk

Internet address(es):

General address of the contracting authority: www.nhsprofessionals.nhs.uk

Address of the buyer profile: https://nhsp.bravosolution.co.uk

Electronic access to information: https://nhsp.bravosolution.co.uk

Electronic submission of tenders and requests to participate: https://nhsp.bravosolution.co.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

National or federal agency/office

I.3)Main activity


I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting authority:

Healthcare Worker Services Platform (Pilot — Locum Doctors).

II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 27: Other services
Main site or location of works, place of delivery or of performance: Edward Hyde Building, 38 Clarendon Road, Watford, Hertfordshire, WD17 1JW.

NUTS code UKH23

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

Contract for an off the shelf booking and matching Software Solution which enables healthcare workers to register and client Trusts to add assignments. The solution will then match available workers with the parameters set by the client Trust. All transactions to be available over browser, tablet and mobile independent platforms.

II.1.6)Common procurement vocabulary (CPV)

48000000, 48180000, 72590000, 72500000, 48100000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no


This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

NHSP is seeking to implement a Software Solution which enables Healthcare Workers to easily register online and client Trusts to request assignments online. Initially NHSP will implement a pilot of the Software Solution using the Base Platform. The Software Solution will match available, appropriate locum doctors based on optimisation criteria to the Trust requirement, enabling the client to either manually or automatically review and select the most appropriate candidate for the assignment.
The Software Solution will be self-service for all parties and produce relevant documentation for workers/clients as well as output files for payroll and billing purposes.
The pilot will take place with one NHSP client and cover all their locum doctor requests. It is anticipated that the pilot will last for 6 months.
NHSP’s strategy is to create a micro margin approach to providing temporary staffing through automation and self-help which will reduce agency spend in the NHS. Our target is to achieve a 1-2 % gross uplift of costs on top of payments made to the flexible worker (excluding any employment costs).
The objectives of the pilot for NHSP are:
— increase shift-fill to pilot Trust;
— reduce spend by Trust on staffing costs;
— prove new model of working for NHSP; and
— identify lessons learnt for feeding into future implementations.
1 Supplier will be involved in the delivery of the contract which is for the sole use of NHSP within the health and social care market within England and Wales.
The commercial arrangements within the Contract will enable continuation from pilot to full implementation, for locum doctors, of the Software Solution with the development and implementation of the NHSP Commissioned Components. If successful NHSP may also roll the Software Solution out to cover all other staffing groups e.g. administration and clerical, allied health professionals and nursing and midwifery.
NHSP will pay a flat transaction fee (price per hour of each flexible worker hour worked through the Software Solution with an annual cap beyond which no additional transaction fees will be paid. This will only be a part of the 1-2 % target cost we aim to achieve.
There will be an overall cap of transaction fees paid by NHSP over the lifetime of the relationship. When this cap is reached NHSP will have the option to access, use and continue to enhance the source code which will previously have been held in escrow by a third party escrow agent. NHSP will also have the option to make a one-off payment to access the source code prior to reaching this cap. Further details can be found in the Contract.
In relation to the IP in NHSP’s Commissioned Components, the supplier will retain ownership. However, from the date the NHSP Commissioned Components are agreed, all of the IP in them will be licensed exclusively to NHSP.
For any licensing of Original Equipment Manufacturer (OEM) components within the Base Platform, NHSP would expect that if the component is generally available the Supplier will provide details and include this in the solution. If the component is not generally available, the Supplier would secure all necessary IP rights, licences etc., for NHSP to use and exploit the Software Solution in accordance with the Contract.
The Transaction volumes are anticipated to be low during the Pilot therefore to support the Supplier in the Pilot set-up and implementation process, NHSP will, in addition to the transaction fees, make a one-off payment of 50 000 GBP upon receipt of a valid invoice which may be issued any time once the Contract has been fully executed. Should the pilot be considered successful, the Contract will continue until terminated as detailed in the Contract accompanying the ITN document.
The Supplier will provide support and maintenance to the Software Solution and depending on the preferred solution; the Supplier may also be required to provide hosting services. NHSP will have the option to require the Supplier to provide hosting services where the Supplier has indicated their ability to do so.
Estimated value excluding VAT:
Range: between 50 000 and 3 000 000 GBP

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

As specified in the contract documents.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

As specified in the contract documents.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Requests to participate will be accepted from groupings of economic operators (consortia). In the event of a successful consortium bid, NHS Professionals may specify that the consortium takes a particular legal form and/or that a single consortium member takes primary liability or that each member undertakes joint and several liability irrespective of the legal form adopted. Where a subsidiary company is used, the ultimate parent company may be required to provide a guarantee in respect of the performance of the contract by the subsidiary before acceptance.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: As specified in the contract documents.
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: As specified in the Memorandum of Information.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: As specified in the Memorandum of Information.
Minimum level(s) of standards possibly required: As specified in the Pre-Qualification Questionnaire and Memorandum of Information.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
As specified in the Pre-Qualification Questionnaire and Memorandum of Information.
Minimum level(s) of standards possibly required:
As specified in the Pre-Qualification Questionnaire and Memorandum of Information.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure


IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged number of operators: 3
Objective criteria for choosing the limited number of candidates: Type of Procedure: Competitive procedure with Negotiation.
Criteria: As stipulated in the Memorandum of Information.

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

IV.3.2)Previous publication(s) concerning the same contract


IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

19.8.2015 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

NHS Professionals intends to use an eTendering system in this procurement exercise https:\\nhsp.bravosolution.co.uk registration details can be found on the home page via the link ‘how to register’.
NHS Professionals reserves the right not to award any or part of this contract, postpone or terminate the procurement process (or any part of it) or change the procedure used to procure the contract at any time without liability on its part.
No contract will be created between NHS Professionals and any bidder until a contract is executed between NHS Professionals and the successful Bidder. NHS Professionals is not liable for any costs (including third party costs, fees or expenses) incurred by those expressing an interest in or bidding for this opportunity and no implied contract is created.
Tenders and all supporting documentation must be priced in sterling and written in English. Any agreements entered into will be governed by English law and subject to the exclusive jurisdiction of the English courts.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:


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