Tender for Hosting and Support of Unit 4 Business World System
Bristol City Council is wishing to procure a support and hosting service for its existing Unit 4 Business World system.
United Kingdom-Bristol: IT services: consulting, software development, Internet and support
2019/S 082-195252
Contract notice
Services
Directive 2014/24/EU
Section I: Contracting authority
I.1)Name and addresses
City Hall
Bristol
BS1 5TR
United Kingdom
Contact person: Ms Sarah Boston
Telephone: +44 7464989881
E-mail: sarah.boston@bristol.gov.uk
NUTS code: UK
Address of the buyer profile: https://www.bristol.gov.uk/
I.3)Communication
I.4)Type of the contracting authority
I.5)Main activity
Section II: Object
II.1.1)Title:
Hosting and Support for Finance System
II.1.2)Main CPV code
II.1.3)Type of contract
II.1.4)Short description:
Bristol City Council (the “Authority” or “BCC”) is wishing to procure a support and hosting service for its existing Unit 4 Business World system (“UBW”) used for Finance, which was implemented in 2012 and operational from April 2013.
Please see tender documentation for further information on this opportunity.
II.1.6)Information about lots
II.2.3)Place of performance
II.2.4)Description of the procurement:
Bristol City Council (the “Authority” or “BCC”) is wishing to procure a support and hosting service for its existing Unit 4 Business World system (“UBW”) used for Finance, which was implemented in 2012 and operational from April 2013.
BCC has an in-house team of 6 FTE who support day to day application administration and maintenance such as report development, user administration, support calls from end-users, initial fault fixing. Any support required above this is provided by the current support provider and forms part of the opportunity.
Over the life of this contract BCC are looking to drive significant improvements in finance processes across the Council and looking to automate many of the current manual processes.
BCC want to improve end-user experience, with regard to the quality and availability of information used in decision making across the organisation. Part of our requirements on commencement of the new contract is a comprehensive health check on the current setup and use of the system to inform a development plan to support these objectives. This also includes improving our system performance in particular by changing the way our system stores BLOB files.
This contract underpins a core business system of the utmost importance to the organisation. With this in mind, BCC is looking for a strategic partner not merely a service provider.
Please see tender documentation for further information on this opportunity.
II.2.5)Award criteria
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
The contract will be for an initial term of 36 months, with 2 optional extension periods of 12 months each.
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
Section III: Legal, economic, financial and technical information
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.7)Conditions for opening of tenders
Section VI: Complementary information
VI.1)Information about recurrence
VI.4.1)Review body
City Hall
Bristol
BS1 5TR
United Kingdom
VI.5)Date of dispatch of this notice: