Tender for ICT Infrastructure Services

Tender for ICT Infrastructure Services

The Trust wishes to appoint a new external supplier for the provision of ICT Infrastructure Services to the Trust (“ICT Infrastructure Service”) to support approximately 5,200 end users and 5,500 staff across approximately 150 sites.

UK-London: IT services: consulting, software development, Internet and support

2013/S 036-057280

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Central and North West London NHS Foundation Trust
Stephenson House, 75 Hampstead Road
Contact point(s): Procurement
For the attention of: Phill J Montgomery-II
NW1 2PL London
UNITED KINGDOM
Telephone: +44 2032145956
E-mail: cnwl-t018-hq.cnwl@nhs.net

Internet address(es):

General address of the contracting authority: www.cnwl.nhs.uk

Address of the buyer profile: http://www.mytenders.org/search/Search_AuthProfile.aspx?ID=AA16561

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local sub-divisions
I.3)Main activity
Health
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:
ICT Infrastructure Services
II.1.2)Type of contract and location of works, place of delivery or of performance
Services
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: London.
NUTS code UKI
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)
The Trust wishes to appoint a new external supplier for the provision of ICT Infrastructure Services to the Trust (“ICT Infrastructure Service”) to support approximately 5,200 end users and 5,500 staff across approximately 150 sites.
This ICT Infrastructure Service includes the transition to and provision of services, such as:
— Service Desk Services;
— Service Management, including Capacity, Availability, Disaster Recovery, Business Continuity and Security to agreed service levels;
— Data Networks;
— Data management including, but not limited to, storage, back up, restore and archive;
— Information management;
— Desktops, Laptops and other end user devices;
— Fully integrated Unified Communications (e.g. LAN, WAN and mobile connectivity);
— Infrastructure;
— Videoconferencing;
— Fixed and mobile telephony;
— Printing services;
— Application Hosting;
— ICT Training (excluding Clinical application training; and
— Transition and implementation services.
The Bidder will be aware of the continuing changes that are occurring both in technology, and within the NHS at large. The Bidder must be able to flex its service arrangements to take into account these changes in technology and organisational structure that will inevitably occur during the term of the contract. With this in mind, the Bidder shall be required to demonstrate they are capable of increasing the service provision to additional users by a factor of up to x 3 over the life of the contract.
The Trust is also looking for a service provider who has the ability to introduce innovation in the use of technology and associated processes across the Trust with a focus on continuous improvement. This concept of innovation should equally apply to the financial aspects of the contract arising from the procurement.
The Trust may wish to extend, during the term of the contract, the ICT Infrastructure Services to cover potential clinical or information systems, business applications, integration and portals and digital service user engagement, such as telehealth. The services may be extended under this contract either during the procurement process itself, or during the term of the contract.
Candidates are advised to read this section in conjunction with Section VI.3 (Additional Information) and the Pre -Qualification Question(“PQQ”) available on request via email only to cnwl-t108-hq.cnwl@nhs.net
II.1.6)Common procurement vocabulary (CPV)

72000000, 72510000, 72540000, 72611000, 72910000, 72590000, 32424000, 32428000, 72610000, 32571000, 30213100, 30213200, 30213300, 32522000, 30236000, 51611000, 48517000, 32412100, 32412120, 32413000, 64215000, 72253100, 72253200, 72267200, 72315200, 72317000

II.1.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots
This contract is divided into lots: no
II.1.9)Information about variants
Variants will be accepted: yes
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
Estimated value excluding VAT:
Range: between 50 000 000 and 80 000 000 GBP
II.2.2)Information about options
Options: yes
Description of these options: The Trust currently intends to award a public contract(s) for an initial duration of 60 months with a unilateral option on the part of the Trust to extend this in EITHER 2 stages each of 12 months, OR as one extension of 24 months, at the sole discretion of the Trust (resulting in possible total aggregate agreement duration of 84 months.
II.2.3)Information about renewals
This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion
Duration in months: 84 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
Performance bonds, parent company guarantees, warranties, retentions and/or other forms of security may be required.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
To be determined during the procurement process.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
Whilst the Trust’s full requirements are to be determined during the procurement process, the Trust may require that any contract awarded shall be entered into by a single legal entity on the part of the successful candidate.
If applicable, group bidders must nominate a prime / lead bidder with whom the Trust can contract.
III.1.4)Other particular conditions
The performance of the contract is subject to particular conditions: yes
Description of particular conditions: All applicable requirements will be provided in the Inivitation To Participate Document.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements are met: (1) All candidates will be required to produce a certificate or declaration demonstrating that they are not bankrupt or the subject of an administration order, are not being wound-up, have not granted a trust deed, are not the subject of a petition presented for sequestration of their estate, have not had a receiver, manager or administrator appointed and are not otherwise apparently insolvent.
(2) All candidates will be required to produce a certificate or declaration demonstrating that the candidate, their directors, or any other person who has powers of representation, decision or control of the candidate has not been convicted of conspiracy, corruption, bribery, or money laundering. Failure to provide such a declaration will result in the candidate being declared ineligible and they will not be selected to participate in this procurement process.
(3) All candidates will be required to produce a certificate or declaration demonstrating that they have not been convicted of a criminal offence relating to the conduct of their business or profession.
(4) All candidates will be required to produce a certificate or declaration demonstrating that they have not committed an act of grave misconduct in the course of their business or profession.
(5) All candidates must comply with the requirements of the State in which they are established, regarding registration on the professional or trade register.
(6) Any candidate found to be guilty of serious misrepresentation in providing any information required, may be declared ineligible and not selected to continue with this procurement process.
(7) All candidates will have to demonstrate that they are licensed, or a member of the relevant organisation, in the State where they are established, when the law of that State prohibits the provision of the services, described in this notice, by a person who is not so licensed or who is not a member of the relevant organisation.
(8) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of social security contributions under the law of any part of the United Kingdom or of the relevant State in which the candidate is established.
(9) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of taxes under the law of any part of the United Kingdom or of the relevant State in which the economic operator is established.
Candidates will be assessed in accordance with Part 4 of The Public Contracts Regulations 2006 (as amended) (implementing Title II Chapter VII Section 2 of Directive 2004/18/EC), on the basis of information provided in response to a Pre-Qualification Questionnaire (“PQQ”) available on request via email only to cnwl-t018-hq.cnwl@nhs.net

Completed PQQs must be returned to the Trust at the address in section I.1 before the deadline as specified in section IV.3.4.

III.2.2)Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: (1) All candidates will be required to provide a reference from their bank.
(2) All candidates will be required to provide evidence of relevant professional risk indemnity insurance.
(3) All candidates will be required to provide a statement, covering the 3 previous financial years including the overall turnover of the candidate and the turnover in respect of the activities which are of a similar type to the subject matter of this notice.
(4) All candidates will be required to provide statements of accounts or extracts from those accounts relating to their business.
Minimum level(s) of standards possibly required: In order to be invited to participate in dialogue, Bidders must be able to evidence a turnover of at least GBP 35m per annum (in relation to services similar to the ICT Infrastructure Services) for the last 3 financial years.
Bidders have the option to satisfy this minimum turnover requirement by reference to their parent company’s turnover, provided that the parent company agrees to provide a Parent Company Guarantee in a form satisfactory to the Trust.
Bidders who are bidding as consortia must identify a lead member which will be the entity the Trust ultimately contracts with (“Lead Member”). Consortia bidders have the option to satisfy the minimum turnover requirement either by 1) providing evidence that the Lead Member satisfies the minimum turnover requirements set out above or 2) satisfying the minimum turnover requirement by reference to another member of the consortia, provided that other member agrees to provide a Guarantee in a form satisfactory to the Trust.
The Trust requires the Bidder to have the following insurances to be in effect at the time of contract award: Public Indemnity = GBP 10 million; Employer’s Liability = GBP 10 million; Professional Indemnity = GBP 5 million.
III.2.3)Technical capacity
Information and formalities necessary for evaluating if the requirements are met:
(1) A statement of the candidate’s average annual number of staff and managerial staff over the previous 3 years.
(2) Details of the educational and professional qualifications of their managerial staff; and those of the person(s) who would be responsible for providing the services or carrying out the work or works under the contract;
(3) All candidates will be required to provide certification from an independent body attesting conformity to environmental management standards in accordance with the Community Eco-Management and Audit Scheme (EMAS); or the European standard BS EN ISO 14001.
(4) All candidates will be required to provide certification drawn up by an independent body attesting the compliance of the economic operator with quality assurance standards based on the relevant European standards.
(5) Samples, descriptions and/or photographs, the authenticity of which must be certified if the contracting authority so requests.
(6) A statement of the principal goods sold or services provided by the supplier or the services provider in the past 3 years, detailing the dates on which the goods were sold or the services provided; the consideration received; the identity of the person to whom the goods were sold or the services were provided.
(7) A check may be carried out by the contracting authority or by a competent official body of the State in which the candidate is established, to verify the technical capacity of the candidate; and if relevant, on the candidates study and research facilities and quality control measures.
(8) A statement of the candidate’s technical facilities; measures for ensuring quality; and their study and research facilities.
(9) An indication of the proportion of the contract which the services provider intends possibly to subcontract.
(10) A statement of the technicians or technical services available to the candidate to carry out the work under the contract; or be involved in the production of goods or the provision of services under the contract; particularly those responsible for quality control, whether or not they are independent of the candidate.
(11) A statement of the tools, plant or technical equipment available to the service provider or contractor for carrying out the contract.
(12) A list of works carried out over the past 5 years, detailing the value of the consideration received; when and where the work or works were carried out; and whether they were carried out according to the rules of the trade or profession and properly completed.
As detailed in the PQQ document.
Minimum level(s) of standards possibly required:
It is the Trust’s intention to select up to 5 bidders to participate in the Invitation to Participate in Dialogue Phase, based on the highest scoring arising from the evaluation of Bidder Responses. In the event that more than one Bidder has an evaluation score equal to that of the fifth ranking score, then – at the Trust’s sole discretion – the Trust may decide to allow all Bidders with such score through to the next Phase of the competition.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service
Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: yes

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
competitive dialogue
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
Envisaged minimum number 3
Objective criteria for choosing the limited number of candidates: The Trust intends to invite to participate in competitive dialogue a minimum of 3 candidates and a maximum of 5 candidates. In the event that more than one Bidder has an evaluation score equal to that of the fifth ranking score, then – at the Trust’s sole discretion – the Trust may decide to allow all Bidders with such score through to the next Phase of the competition.
Selection is based on the order of ranking of candidates at the PQQ stage at which the criteria referred to in Part 4 of the Public Contracts Regulations 2006 as amended (implementing Articles 45-52 inclusive of Directive 2004/18/EC) will be used to assess and mark submissions following which, based on the order of ranking, the Trust will exercise its sole and absolute discretion to determine the number of candidates to be invited to participate in dialogue.
Bidders are expected to achieve a minimum of 65 % of the available evaluation score points within each of the PQQ evaluation Sections B-D inclusive.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated yes
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction
An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
CNWL/T018/HQ.
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate
25.3.2013 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
12.4.2013
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds
VI.3)Additional information
Bidders should note that if the Trust wishes to carry out services, which are a repetition of the services detailed in this notice, then those additional services may be awarded using the competitive dialogue procedure without publication of a notice in accordance with regulation 14 (1)(d)(ii) of the Public Contracts Regulations 2006 (as amended).
Variant bids may be permissible within parameters to be determined in the Invitation to Participate in Dialogue documentation, provided that a bidder also submits a compliant reference bid.
TheTrust expressly reserves the rights:
(i) not to award any contract as a result of the procurement process commenced by publication of this notice; and
(ii) to make whatever changes it may see fit to the content and structure of the tendering competition; and
(iii) to award one or more public contract(s) in relation to part only of the requirements covered by this notice; and
(iv) to award a contract(s) in stages; and
(v) To extend the contractual requirements to other NHS Bodies that may be defined during the term of the contract.
In no circumstances will the Trust be liable to any bidder for any costs incurred.
(MT Ref:100081)
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
Precise information on deadline(s) for lodging appeals: The Trust will incorporate the mandatory minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to Bidders. The Public Contracts Regulations 2006 (SI 2006 No. 5) provides for aggrieved parties who have been harmed or are at risk of harm by breach of the rules to take action in the High Court (England, Wales, and Northern Ireland).
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:15.2.2013

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